This particular Best Western Plus is located just off of Interstate 10. As an added bonus, there is a Waffle House right next door, so if you want to grab something to eat, it is very convenient. The hotel itself is decent enough and the staff was friendly and professional. This was an overall positive stay and I would definitely recommend here. read more

The hotel was very clean, Gina, the hostess was very knowledgeable and ready to help. Pricing was very reasonable.

I'm really at a lost for words for what my mom & I experienced at Best Western. When I checked in the lady at the front desk said let me go check to see if your room is ready. When she came back down she said you're good. My mom & I went up to our room and when we opened the door the smell was horrible but I was like it's ok we'll spray Febreze. I also noticed dust everywhere. On the desk, table stand, dresser, microwave etc. I used my clorox wipes before I thought about taking pictures. I had to get rid of the dust quickly because I'm allergic to it so I started cleaning immediately. We were also in a hurry to get to my aunt's 90th surprise Birthday Party so I hadn't noticed anything else at that point. I didn't have time to do a thorough review of the room because we were rushing. We got back to the hotel around 11 pm and that's when I went to the bathroom and saw how disgusting it is. The MOLD!!!! I also pulled the covers back on my bed & the sheets and the pillows had dirty spots/stains on them. The carpet at the front was wet and has a huge stain. This hotel cost over $100.00 but it was filthy. This is unacceptable. We actually stayed because we had no where else to go. Now I have hives and itchy skin. I really could go on but It's just a waste of time to do. The only reason they should even be able to get one star is because the lady who I went to on the night shift gave me new sheets & offered to make the bed. I totally regret putting my mom and myself in this type of situation. My family is supposed to be having our family reunion here next year. I don't think so. I'm glad I was able to come here and see what it's like before they lock everything in. Update: They have definitely improved. I'll change the rating based on the improvements that have been made. read more

See all

Nice little spot off the interstate. Plenty of truck stops and eateries within walking distance. Free hot breakfast. Friendly staff. Great fitness room and an outdoor pool. They are in the process of remodeling. So the lobby was a bit mangled. (Understandable) Got into our room. Newly remodeled. Nice, but the floor panels were not laid right and were moving and popping up, the closet door didn't work right. read more

We have been having the best luck with great hotels with the Best Western name and this one is no exception. We have been on the road for over 2 weeks now and have stayed at Radisson, Holiday Inn, Ramada, and Comfort Inn, and the Best Western Brand has put them all to shame. This particular hotel is rated as a plus hotel which means it is a little more upscale then the standard Best Westerns. When we arrived with no reservation late at night there were 2 ladies who greeted us and immediatly made us feel like we were at home. The lobby was nicer than a standard best western and they had a nice salt water fish tank withe a clown fish among others hanging out. When we got to our room, it was so clean. It just felt cleaner and nicer than anywhere we had stayed in weeks. The bed was comfortable and they had great pillows on the bed. It was the best night of sleep I got since I left home. The breakfast the next morning was pretty good. They had a waffle maker so you could make your own hot fresh waffles and that was delicious. I thought that the omelets were a little rubbery because they make them ahead of time but that was the only downside to the stay. The breakfast had a wide variety of food to choose from and was neat and well presented. So to sum it up let me put it this way. AS I write this review I am doing it from another Best Western hotel down the road. And I expect I will be staying at a Best Western tomorrow night. They are well on their way to earning my loyalty. read more

Best Western Plus Madison Inn - Hotels Near Me - Madison, Florida

Arrived approximately 10:45pm. We were greeted by a nice lady. Her name began with the letter P. We chose this hotel due to going to the FSU game the next day and Tallahasse was pretty much sold out. This hotel was right off of the interstate next to a Waffle House and McDonald's. The first room we were given was never cleaned. Bed was unmade and towels were all on the floor. Was hoping we were walking in on someone. Once back at the front desk, the clerk immediately apologized and gave us another room. The king suite was suitable for the cost. No frills but a decent clean place to rest. We skipped the pool and breakfast (but it looked like your standard hotel breakfast) so I can't give a review of those 2 things. Overall, decent...nothing really to do near the hotel so don't think this is a touristy area! read more

See all

This hotel was fantastic. I stayed with three friends that are hiking the Florida Trail. The staff was very accommodating in our stay and moved our rooms to the third floor which put us closer to the Laundry facilities AND kindly allowed an early 10:30 checkin. Great simple breakfast, with COVID restrictions, served by the staff. Above and beyond service, the owners should be proud. read more

The staff here have been superb, but the room is much less than desirable. The bathroom is literally duct-taped together. Apparently the ceiling above has leaked through at some point...and the solution??? Duct tape! The shower curtain rod has fallen off the wall at some point as well. Any guess what the solution is???? Duct tape! The mattress is old and worn, but clean (I ALWAYS check!) and it is not pillow-top as seen with competitors. The furniture in the room is "well-worn". As a plus, the business center had computers with rapid internet and I was able to easily print necessary work documents. If possible I will upload the duct tape photos. (The tape has been painted over in an attempt to camouflage). Also, I had to kill a roach climbing on my wall ...UGH! read more

See all

As a Diamond Select member we were very disappointed in our May 27-28 2022 stay here. The property is old, had a musty smell on first floor. The reservation was for a king room 2 nights, we were billed for an additional room that was not questioned as we checked in, nor did anyone check into that 2nd room. General manager stated that since it was 'sold out that weekend' she would not issue a correction refund. If they had asked about any 2nd room they could've had that one to sell too. BW says it is up to the property manager/owner. We will drive further to our annual event in Madison from a different hotel from a nearby town to avoid the lack of quality and customer care offered at this property. read more

First, time in Madison, Florida was a nice visit. Ms. Cindy checked us in with a smile and Ms. Kelly checked us out with a smile. Great southern hospitality.We had a get stay! read more

I called to book this hotel and the first issue i had with this place was that they said one price over the phone and when i got there they proceeded to charge me a different price which i paid without problem. when i got to the room, the bathroom was dirty and full of hair all over. the a/c was not cool and kept me up all night due to the extremely loud noise it made. it was also very unhygienic and a huge hazard. it had metal pieces sticking out and my 1 year old daughter almost cut her hand. the tv did not work at all and when i asked about it they said that there was no signal but the whole time the tv in the seating area was working. i asked nicely if i could be changed different room and they said they couldn't. the reason why i was here was to visit an inmate in a correctional facility that's 8 minutes away. my in-law stayed in to sleep until we left the visit so we left with the car. we wanted her to rest because she would be driving the 7-8 hour drive we have to take back home to miami. they kicked her out of the room with all our bags and belongings. bags that belonged to 4 grown ups and a baby. they were not able to let her sit in the lobby for at least 5 minutes. they had her waiting outside in 102 degree weather, no remorse. they also proceeded to call the police because obviously she got mad and complained. horrible experience, i definitely do not recommend this place at all. this hotel is not worth the $140 i paid. i don't understand why she couldn't wait for us to get there but they didn't think twice when we wanted to check in early and took our money very quickly. which has never happened to me, all the hotels i've stayed at charge the following day or the day you check out. read more

We were on the last leg of a two + week road trip and were so happy to find this hotel. The lobby was well lit and welcoming and Snowey at the front desk made us feel welcome. The room we had was clean and well kept. There was a love seat in addition to a desk and chair. The remote control for the television was one of the new germ free ones. Their hot breakfast is perfect to begin your day with waffles, eggs, bacon, cereal, rolls etc. And you can look out at the lovely pool area which looks as if you were at a resort. I would highly recommend. read more

During such a stressful weekend I'm so happy I got to stay here. So my boyfriend and I got stranded at a rest area 8 mins away from the best western plus and while he fixed the truck we had the pleasure of meeting Jessica who helped us find a room that night and waking up to a nice breakfast in the dining room where we got to meet cindy and Willa ! They all really made us feel welcomed. read more

Margie was helpful and professional! Was made to feel welcome and we had a nice stay/ breakfast. Worth the extra $ for offerings in neighborhood. read more

We've stayed here for many years on our way to Disney and the hotel is really needing a refurb. We've never had an issue with staff, they are typically very pleasant but I'm not sure we will keep staying here as there are increasing issues at this hotel, in march the bathrooms didn't work and all had to sleep in 1 bed in the last room available after staff moved us. I want to rate it higher, but maintenence is an issue that needs to be addressed. read more

We were lucky to find a room here. It was late and Tallahassee hotels were booked. Newly renovated (they are still painting the lobby), clean, new or newer furnishings. Hot and cold breakfast items. Helpful, friendly staff. Easy to find, right off the interstate. read more

I just called and asked if there were rooms available. I was told maybe.. I'll know in 30 minutes . We drive a car hauler and then asked if they had truck parking. She said no! I had looked at google already and it had a lot out back for trucks. I questioned that and she rudely said " it is full of trucks" and then hung up the phone ! I wish I would of got her name. It's 11/13 @ 8:30pm. Maybe that'll help management to figure out which employee was rude! We travel this route often but it sounds like she doesn't want the business. Have to give 1 * to post... but she gets a big "0"! read more

Very disappointed with our one-night stay in the middle of a business trip this week. Our room had not been cleaned thoroughly, evidenced in part by hairs in the bed, long dark hairs all over the shower wall, and hairs and dirt all over the bathroom floor. Throw blankets on foot of bed were FILTHY and in desperate need of laundering, obvious at just a glance. Two bottles of conditioner were provided, but no shampoo. Fitted sheet was haphazardly spread onto mattress and coming off at the corners. We had every reason to believe that the sheets had not been changed after the last guest and this disgusted us beyond what words can express. The only two redeeming factors were the "fresh remote" concept, and the tasty breakfast. Needless to say, we'll be staying far far away from this hotel, should we ever be in the area again. read more

During our Positively Crossing America Brain Tumor Charity Walk we spent a night at this hotel. Everything was just terrific. The staff was friendly and helpful, the room was comfortable, and the FREE continental breakfast was delicious. We would highly recommend this hotel to anyone traveling in or through Madison on business or for personal reasons. read more