The public response to my initial review is just an attempt to minimize the real property damage to…read moremy home as a simple difference of "conclusion." The physical evidence proves I did not receive the skilled service I contracted for -- a low-pressure exterior soft wash (safely sprayed from 5-15 feet away, not inches) and a manual, ladder-accessed hand cleaning of my gutters. Major Panes actively advertises a dedicated "SOFT HOUSE WASHING" method, explicitly warning consumers on their website that "too much water pressure can strip paint and loosen siding, causing water intrusion issues to your home." They promise a low-pressure rinse where "the cleaning mixture does all the work so the water pressure doesn't have to." Instead, they sent an untrained crew that used high-pressure techniques. Because of the crew's lack of experience and improper techniques, my house received a high-power blast that caused damage. In his private email follow-up, the owner, Rob Taylor, openly admitted that their house-washing process "does require water to be sprayed at unusual angles" and confirmed they clean gutters by "spraying upward" from the ground. These close-up, upward angles violate industry standards for a safe soft wash. Their improper methods hit the house with such excessive force that it left a loose, warped HardiePlank board on the side of the house, permanent "tiger striping" (zig-zag pressure scars) on my exterior siding, chemical bleach spots, and internal flooding. Their poor chemical mixing left unsightly water marks and a permanent bluish-gray chemical stain on my factory-finished aluminum gutters due to inadequate final rinsing. Major Panes actively advertises an "EXTERIOR GUTTER WHITENING" service, promising to clean them with "the right cleaning solutions and elbow grease" using precise, manual hand-scrubbing. Instead, they went against their own advertised standards by blasting high-pressure wands upward from the ground, permanently stripping the factory enamel finish. Shockingly, their own website copy openly admits the highly volatile nature of these chemicals, warning consumers that if not handled properly, "there is a risk of the cleaning agent leaving splotches on your siding." The company's job listings make it clear that Major Panes actively recruits "Entry Level Techs" with no prior industry experience required. The listing openly admits that "Certification programs are available for bonuses," confirming that the techs sent to client homes are not automatically certified or properly trained soft-wash technicians when they are hired; certification is merely an optional incentive. They are putting high-velocity commercial pressure equipment and chemicals into the hands of uncertified, entry-level workers and charging consumers a premium rate of almost $500. They failed to shield or tape vulnerable entry points, like my door lock. If the tech wasn't spraying too close or at a dangerous angle, the water wouldn't have entered my lock and dripped down the door handle, making a puddle on the floor. The tech who caused the water to come inside even saw it dripping himself. The public response explicitly states that he had to "apply lubricant to the internal mechanism" of my door lock during his follow-up visit, and I personally witnessed him spray dry lubricant straight into the door handle chassis as well. He did not even bother to clean the chemical residue off the door handle, dismissively stating that it was dry. If his crew did not improperly blast high-velocity water directly into my hollow keyhole and handle housing, there would be absolutely no operational reason for him to lubricate the internal mechanical locking tumblers and handle springs. Applying a temporary spray lubricant to a chemically flooded lock and handle does not undo the long-term corrosive damage caused by their bleach mixtures. If this lock mechanism fails or corrodes in the coming months, Major Panes will be fully liable for the cost of the complete replacement and locksmith services. I did meet face-to-face with the owner, Rob Taylor--not Lindsey. Rob claimed during our driveway meeting that the resulting scars on the wall were just "paint on paint," which is an industry myth used to deflect from high-pressure spray tips being swept too close to a surface. During his follow-up, the owner removed the remaining spider webs and the hornet's nest that his crew had missed. But those basic details should have been completed the day the job was performed, and likely would have been if the crew had not arrived 90 minutes late, forcing them to take shortcuts and rush to finish. My concerns were not addressed immediately either; it took my public reviews to get a response from the owner, as the previous emails and surveys just gave me deflection and a lot of BS. I'd be very careful about who you hire and whether they stand behind their work.

I highly recommend Major Panes for window and gutter cleaning! They went above and beyond on and…read moretook care of every detail. Communication before, during, and after was excellent. The price quoted for the job was consistent with quality of work done. Our windows have never looked so bight and shiny! It makes the whole house look cleaner and brighter.

Professional, responsible, communicative, courteous, and on time. We will definitely ask for their…read moreservice in the future!

Great job. Their workmanship is professional and top-notch. We'll be happy to hire them back next…read moretime around. Thank you

Andrew did such a fantastic job on my windows inside and outside. I live in a wooded area with…read morelots of windows so this was no small task. Also I work from home and he was so polite and quiet. He even power washed and cleaned my gutters. On top of all that his wife made my dog a cute tag with his name on it. I will certainly be a return costumer.

From the owner: Delulu Window Services was born out of a desire to shake up the window cleaning industry with…read moresomething fresh, quirky, and dependable. As a Korean-owned small business, we blend bold creativity with serious dedication to delivering top-tier service. Our name is fun, but our work is serious—we leave glass spotless and clients smiling. With roots in Apex, NC, we proudly serve our growing community with care, commitment, and a touch of sparkle.

If you have considered Merida's you may want to consider their horrible business practices before…read morehiring them. They no showed, don't respond to phone messages nor text messages

Extremely disappointing experience. The crew showed up over 3 hours late without notice and…read moreimmediately tried to upsell me. After the job, I pointed out dirty areas, and they claimed they skipped them to avoid stripping paint -- yet paint had already been stripped from every window on my house. One worker even told me I needed to repaint my whole house when I pointed to a dirty spot on the siding. I wiped it clean with a damp paper towel after they left -- it just hadn't been cleaned. They claimed they wouldn't wash if paint was coming off, yet continued anyway, causing damage to my windows, awning, and even roof shingles. When I contacted Merida to resolve things, she was rude, dismissive, and blamed everything on me, despite photo evidence. I had placed a stop payment on my check hoping we could work things out, but Merida cashed it anyway while still refusing responsibility. I ended up spending hundreds to repair the damage. Poor communication, bad workmanship, and zero accountability. I do not recommend this company.

A amazing job very professional. The porch looks great. The walkway looks great. The driveway looks…read moregreat. He did an amazing job. I will definitely be hiring Sam again for for next year.

From the owner: At Alba Pro Services, our experienced power washing team brings a careful, professional touch to…read moreevery project, ensuring top-notch results for your property. We’re committed to eco-friendly practices, using environmentally conscious cleaning solutions and methods that safeguard both your home and the surrounding environment. Exceptional customer service is at the heart of what we do, making your satisfaction our highest priority from the moment you reach out until the job is done. Experience the Alba Pro Services difference, book your power washing appointment today and let us revitalize the cleanliness and appearance of your property.

Great job on cleaning my solar panels. Braden was on time, took pictures for me "before and after"…read more The panel efficiency jumped immediately. His pricing was very fair. Happy to recommend Woodline and I will be using them again.

Braden from Woodline was on time and did a wonderful job cleaning all our windows…read more Would highly recommend him to anyone who needs their windows cleaned.

I read the one review on Yelp and it resonated with me…read more Absolutely no regrets on making V&L Triangle Solutions my choice for exterior home power washing and window cleaning. My home looks brand new. I cannot recommend this team enough. The windows were HAND FINISHED - a rarity these days. Perfection. Thank you so much.

Contacted them through a different platform. They are extremely responsive and hard working. We had…read moreour windows cleaned and they have never looked better, even though we had them cleaned annually by a different company. We were very happy with the hands on attention to each window and it wasn't a power washer sprayed up on our second story windows but he was on a ladder washing each one. Very nice and professional. The price was perfect and very reasonable for doing both the outside and inside of our two story home. We will use them again for sure!

Maikel washed all the windows in our sunroom both inside and out by hand and did an excellent job…read more He stayed all day and didn't even take any breaks. He is a hard worker and I highly recommend his services!

From the owner: Maikel Window Wash & Cleaners in Sanford, FL, offers professional cleaning services for both…read moreresidential and commercial properties. Their services include window cleaning, power washing, pressure washing, gutter cleaning, roofing cleaning, post-construction cleaning, Airbnb turnover cleaning, and office cleaning. Known for attention to detail, reliable service, and high-quality results, Maikel Window Wash & Cleaners helps clients maintain clean, polished, and welcoming spaces inside and out.