Green Hills is one of the best, if not the best, retirement living options in Ames…read more Want a townhouse? Check. Prefer apartment living? Check. Need assisted living? Check. Full care? Check. Memory care? Check. As diverse a list of living options as you will find in Ames. Living at Green Hills does not come without cost, but recent upgrades in facilities make Green Hills a reasonable upscale alternative.

From the owner: Green Hills is a 55+ Life Plan Community in Ames, Iowa, that offers residents true quality of care,…read morecomfort, and community. We offer a continuum of care with options for independent living, assisted living, skilled nursing, memory care, and home health. Green Hills provides a safe and warm environment with state-of-the-art facilities, quality services, and attractive amenities, specially designed to engage every Green Hills community member.

My husband spent three weeks at Harmony following a surgical procedure. We were so pleased with…read morethe care he received during his stay. The staff, without exception, were caring, supportive, and exceptionally responsive to every need. Our questions and concerns for his care during and after his stay were thoroughly addressed. I would give Harmony my highest recommendation without hesitation for skilled nursing and long term care.

I just recently finished a 5 week stay at Harmony for therapy. What a great place to be if you…read more need skilled nursing care. Food was always hot and very good. Nurses, therapists, nurse aids and all of the staff were super friendly and accommodating. The therapists were all very knowledgeable, attractive and motivating. I had a poor attitude about my chances for being mobile. The way they work you, teach you and become your friends is outstanding. They helped me to change my outlook, work hard and do extra when possible. I would recommend Harmony 100% for anyone in need of skilled nursing care, physical and occupational therapy, residence care or any other available services. Every patient has their own guardian angel to advocate for them.

I am so happy to be working for a company that cares about their staff and patients as well. The…read moreresident to staff ratio is very good. They go above and beyond to recognize their employees accomplishments. Administration makes an effort to ensure all residents are happy and well cared for.

My mother was here for 6 months in the long term care unit. This facility is ALWAYS clean, smells…read moregood and the staff is wonderful. The rooms are larger than most care centers and she had a private bathroom that was very spacious. The staff spends time with EACH resident, whether watching television, doing her nails, reading to her or in the many group activities. If you mother/father does not like group activities staff will spend time with them one on one. Each wing has around 12 rooms and has its own sitting area with couches, chairs and a big screen television. Each wing also has an area with tables for games or private meals. We used this area frequently when we brought in special meals for mom. This is the best care facility that I have ever visited.

From the owner: Mill Pond is a Presbyterian Homes & Services senior living community located in Ankeny, IA offering…read moreindependent living, assisted living, memory care, transitional care, and long term care apartment homes. Mill Pond celebrated its 20th year of serving seniors in Ankeny and launched a redevelopment project in June 2015 that added 64 independent living, 40 assisted living, and 18 memory care apartments. Plus a combination of new construction and remodeled health center with options for long term care or short-term rehabilitation, and transitional care.

Our parent was in independent living elsewhere, he now needed to go to assisted living after a…read morefall. The Western home on South main was beautiful, the tour was all positive, we were even told our father could smoke outside and the staff would be more then happy to assist with this as he'd been a 50+ year smoker and did not have many things in his life left he enjoyed. Things changed quickly after we paid the fee and had him all signed up, the cigarette breaks did not transpire along with other issues and people were not quite as friendly as when we took the tour. And it wasn't long then they stated he no longer qualified for assisted (he became to much work) and would need to go to the dementia/Alzheimer unit. We were again assured this would be the best fit, and our options were this or the nursing home (as we already paid a fee so he could move into other areas of the Western home before someone just off the street.) Very disappointed in the majority of the staff in that area. Some of the aides and nurses were just plain unfriendly and rude, kitchen help was very unwilling to work with us on his food choices, though we were told there was flexibility and don't believe there was much time taken to get our parent to eat and enjoy his food. Their choices always seem to be what was most convenient for them not our loved one, even though we were the ones paying their salaries, they work for our loved ones, but it was treated like the patients were working for them. They rarely seemed to try and initiate him going to activities (the activity director was very nice but she needed the help of others to do her job). I would regularly find him in his room with no one engaging him to visit, take a walk etc etc. We spoke to the "Mayor" Diana I believe her name was and I found her cold, defensive and a lack of motivation, taking no responsibility for her staffs actions. Found my father in dirty and wet depends to often. Always losing his glasses or dentures or something, so then he didn't have glasses to wear, even had someone elses on one time, probably gave him a nice headache and then he'd be agitated and became a problem and it would be his fault. I asked them about his hard and bloated stomach, they did little of nothing until one day he must have been in such pain, he began to dig at himself and had feces smeared all over and they took him to the emergency room, the doctor was not happy with his condition we were told by a someone there. When he was sent back to the WH, I stopped in on an off time to see him as he had gotten back that afternoon. I walked in to find a woman lying on the floor, she had fallen out of her wheelchair and no one around, I went and got them. I then went into my fathers room, he was in his recliner with a sheet hanging over him, naked from the waist down, the sheet could have fallen off so easily. His window was open as the room still smelled of feces, it was chilly outside and the breeze was coming in, he was shivering and his bare feet stuck out and were ice cold. This man just was released from the hospital and this is how he was treated. After that incident that he ended up in the ER in our opinion form neglect the Mayor was somewhat apologetic. I attempted to speak to the Man in charge of operations, I got his secretary or someone else instead, I explained my concerns, she seemed alarmed, he never called me. I called and left a message and never heard a word. It wasn't long after that they said he could not stay there either (he again had become to much work) and he needed to go to the nursing home they have but he needed to leave. I did a tour of the nursing home, the woman who was to meet me to do this was not there at the time set. So they said I could look around. I was not impressed, it was like an old hospital, small rooms, just cold and uncaring feeling and this building was not pretty like the others. No one smiled or was friendly. I'm sure many are overworked and underpaid. We decided that even though we paid the large initiation fee for all the perks that were always short lived or never transpired and that he needed to go elsewhere asap, we got him out of the WH all together. Pretty on the outside was the WH ugly on the inside. And that they lead you to believe this is some kind of Christian type setting is another smoke and mirrors. I called it to an employees face a bait and switch operation. My main regret is we didn't get him out sooner as he really went down hill fast there and the small % of caring employees can not make up for all the others. I spoke to another person who's parent was treated the same way there, hope they got their father in a better place. Bottom line these types of issues fall on the shoulders of those in charge. The manager never did call me. Be a voice for your loved ones, without you they have no one.

My family and I recently had a loved one spend a couple weeks at the Western Home both at Windhaven…read moreand the Deery Suites. The care they provided both physically and emotionally to both our mom and family was above and beyond anything we've ever experienced. Everyone from the CNA's, to the RN's, to the entertainment, transportation, kitchen staff and everyone in between, was kind and genuinely concerned about our mom's well being. They knocked before entering, spoke to her and explained everything they were doing. They always asked if there was anything any of us needed. All questions asked by both her and us were answered quickly and to our satisfaction. As her level of care increased Deery Suites staff were able to seamlessly provide and keep up with the demands of her situation. I was there during all 3 shifts, and witnessed excellent communication between different shifts. They all get along and work together. It was wonderful how they all work as one unit. It was a huge relief knowing when we couldn't be there that she was treated by kind caring professionals. She stated at every visit how well she was treated. In addition the rooms and halls were surprisingly quiet. If you've ever been to some nursing and even hospital facilities, you know how loud and distracting they can be. This was a welcome relief! I would not hesitate to recommend the Western Home and especially the Deery Suites for professional, exceptional care.

My husband's grandma lives here. We visit whenever we are in the area. It's a pleasant place, for…read morewhat it is. The staff is fantastic and it's always decorated up for the upcoming holiday, whatever it might be. If you're looking at nursing homes in the area, be sure to give this one a visit.

My grandma was here for 6 years and the staff took awesome care of my grandma also the staff are…read morevery nice and friendly

Beautiful property that is super clean and "homey". The staff is friendly and the residents are…read morevery happy and social.

From the owner: Northcrest Community is an exceptional retirement community in Ames, IA. We offer services and…read moreamenities to make your retirement enjoyable and fulfilling. At Northcrest Community residents have many housing choices from spacious town homes to comfortable apartments, each with its own deck or patio. Call us today at Northcrest Community for rates and availability.