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    Bethel Insurance Services

    4.5 (11 reviews)
    Closed 8:30 am - 5:30 pm

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    2 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    8 years ago

    This place handles everything in one shot, love coming here cause it's always fast and easy

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    9 years ago

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    7 years ago

    This place has absolutely amazing service and staff! Beautiful people here and anything you need they can provide!!! GO HERE BROS

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    10 years ago

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    10 years ago

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    Review Highlights - Bethel Insurance Services

    Scott was also very accommodating and understanding when I had an issue with my billing and had some questions to ask.

    Mentioned in 5 reviews

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    Fred Loya Insurance

    Fred Loya Insurance

    (8 reviews)

    Ernesto was horrible! Had an issue with a billing cycle so we were called to come in to put a new…read morecard on file. He then stated since it was our six month we needed to pay renewal fees which was fine. Took him 30 mins to tell us as (as we sat their in silence kid u not) that he would not be renewing us for full coverage due to a scratch on our front bumper..never have ever heard of this! Very minimal damage he then proceeded to tell us we can only be under liability only but now he needed proof of address and a new card on file. We did not bring proof of address as we were only expecting to put a new card on file and not a renewal process.. he then said we would have to come back in tmrw as he did not have time for us today. We left with no insurance due to his lack of timing while they were still open for another 30-40 minutes. If not more we arrived 4:30 they close at 6 . I then tell him i have never heard of this and have never had to step in office for a renewal with Fred loya as I've been with them for years with many different vehicles! I asked him for his supervisors contact which he then said "im the manager of this location" i then said "no i need your supervisors contact information" he then says "unfortunately i cannot providw you with that information " "if you have a complaint you can call the phone number on the wall behind u" the phone number on the wall went straight to voicemail 3 times before it actually rang. I finally reached a supervisor from the south bay location which he stated " he should not let u walk out of that door with at least liability and he had plenty of time, it only takes about 10-15 mins at most. " !!! The best part someone walks in after he basically tells us he has no time for us today and he calls the gentleman over to assist him. Ridiculous! Lack of customer service! Lack of empathy! Lack of communication! Lack of time management as a manager! Any other workplace knows ur not done with your shift till the last person is out the door. The supervisor on the phone is spoke with seemed to agree with that and even offered if i were able to get to his location he could get it done within 10 minutes! .....I am no longer with this company after years of being with them because of Ernesto! I am now apart of a competitor insurance which is got within 15 minutes of leaving this location on the phone! 15 minutes is all it took! No proof of address! No having to walk in and way better customer service. Be better Ernesto!

    Ernesto was super helpful, nice, and professional. After going back and forth on the phone with…read moreFred Loya he made my visit quick and simple. His patience and empathy is how all Fred loyas should run the business. I love from El Cajon but this will be my preferred office from now on.

    Bethel Insurance Services - insurance - Updated July 2026

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