I caught Denise on a Friday afternoon. She wasn't supposed to be there but she stayed and got me…read moresigned up with a dental insurance plan that was affordable. Her knowledge of the industry is insurpassable. I HIGHLY recommend speaking with her. Look no further! Call her!!!

Denise is so knowledgeable about so many different products, and will never make you feel dumb for…read morenot knowing what she is an expert in. She helped me, two family members and two different friends...and we all had the same amazing experience. You will not be disappointed, give her a call!

Shirley has been such an unbelievable help to me...twice! I was so worried about navigating my way…read morethrough the sometimes confusing Covered California. She stepped me through it and it was so helpful to have someone to answer the many questions that arise during this process. I was amazed this level if assistance was available and at no cost to me! She went far beyond my expectations. Thank you Shirley! Tammy

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.

I've worked with Lara now on two separate policies and I'm always impressed with her level of…read moreknowledge and ease of initiating the process of getting me all set up and ready to go. First policy was $350 compared to the $500 policy my old company thought I was going to be okay with. The second policy after 6 months she got me down to $245 a month. Highly recommend working with her if you're looking to get a better rate than what you have if it's really high. Thank you Lara for your impeccable customer service!

After almost a week of getting quotes and still not with the policy I needed I was about to give up…read morehope then a friend of mine also shopping for insurance said call Angelique @ pay low insurance. And she was a bright light at the end of my week. She was able to get me exactly what I needed at a fairly reasonable rate. As well as advise me on how I can lower my rates (I added my niece to my policy & she has a few dings on her record hence unable to get the coverage I needed) Angelique is very easy to talk to she listened to my needs and concerns. Again bright light long week countless agents none of which I felt truly listened. Thank you Angelique. I would definitely recommend

I have been working with Stephanie for about 4 years now. She is extremely knowledgeable always…read moreable to answer any difficult questions. Thank you for being my agent

I was in a desperate need of insurance and I had come across a business card from all forms…read moreinsurance agency. I had an excellent experience with Stephanie here. It was my first time purchasing my own auto insurance policy and she explained all the coverages to me in depth, since it was my first time, otherwise I would have never known anything. Stephanie was VERY honest and gave me the best quotes possible. She also works with several carriers so she shops the rates and gets u the best price. Thanks Stephanie!!

It is sad that the review that this person did got placed with the wrong agency. YELP needs to fix…read morethis because that seems to be against their policy of placing false reviews. Anyway, my fiance and I went into the Arnelle location in El Cajon a couple weeks ago and the service was excellent. He has an SR22 and was pleased with how his situation was handled quickly, efficiently, and was given coverage at a price he could afford. I am interested in getting a quote myself soon. I recommend giving them a chance. Sarah in Lakeside

This guys are awesome, they have the best rates in town since they represent their own company but…read morealso another over 10 companies and they shop the best rate for you, I extremely recommend them!

Ernesto was horrible! Had an issue with a billing cycle so we were called to come in to put a new…read morecard on file. He then stated since it was our six month we needed to pay renewal fees which was fine. Took him 30 mins to tell us as (as we sat their in silence kid u not) that he would not be renewing us for full coverage due to a scratch on our front bumper..never have ever heard of this! Very minimal damage he then proceeded to tell us we can only be under liability only but now he needed proof of address and a new card on file. We did not bring proof of address as we were only expecting to put a new card on file and not a renewal process.. he then said we would have to come back in tmrw as he did not have time for us today. We left with no insurance due to his lack of timing while they were still open for another 30-40 minutes. If not more we arrived 4:30 they close at 6 . I then tell him i have never heard of this and have never had to step in office for a renewal with Fred loya as I've been with them for years with many different vehicles! I asked him for his supervisors contact which he then said "im the manager of this location" i then said "no i need your supervisors contact information" he then says "unfortunately i cannot providw you with that information " "if you have a complaint you can call the phone number on the wall behind u" the phone number on the wall went straight to voicemail 3 times before it actually rang. I finally reached a supervisor from the south bay location which he stated " he should not let u walk out of that door with at least liability and he had plenty of time, it only takes about 10-15 mins at most. " !!! The best part someone walks in after he basically tells us he has no time for us today and he calls the gentleman over to assist him. Ridiculous! Lack of customer service! Lack of empathy! Lack of communication! Lack of time management as a manager! Any other workplace knows ur not done with your shift till the last person is out the door. The supervisor on the phone is spoke with seemed to agree with that and even offered if i were able to get to his location he could get it done within 10 minutes! .....I am no longer with this company after years of being with them because of Ernesto! I am now apart of a competitor insurance which is got within 15 minutes of leaving this location on the phone! 15 minutes is all it took! No proof of address! No having to walk in and way better customer service. Be better Ernesto!

Ernesto was super helpful, nice, and professional. After going back and forth on the phone with…read moreFred Loya he made my visit quick and simple. His patience and empathy is how all Fred loyas should run the business. I love from El Cajon but this will be my preferred office from now on.

Jason Veirs is an agent you can depend on! I was experiencing difficulties with an insurance…read morecompany and asked Jason to advocate on my behalf and without hesitation, he did! He tenaciously fought for me and the problem was resolved quickly!

Helpful and supportive, he made sure I got coverage, even when the process had challenges. Highly…read morerecommend!

I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

Absolutely evil. A…read morewater-filled pothole that opened during heavy rain in the Malibu mountains, right in the middle of a one-lane road, is now somehow the driver's fault? No, it's not--unless the insurance company misrepresents what happened by reporting that my husband simply drove his car into a deep hole. I just discovered that my new vehicle insurance is going up almost $200 because of how this incident was reported. My current insurance company told me that if it had been reported as pothole damage, my rate wouldn't be going up. But because of the way Wawanesa reported it, I'm now paying for this and will stay in my records for years. Stay away from both Wawanesa car and home insurance. I hope whoever made the decision to report it this way realizes one day how much their actions can affect people's lives. I hope she has many sleepless nights over it, because if she can sleep well knowing what she did, it only shows how evil she truly is.

bad experience, I had my insurance with Jenkins Insurance for over 15 years and they just increased…read moremy auto insurance policy by 70 % so I cancelled my policy with them and went to Geico and saved the 70% plus another 15 %.

I strongly recommend these place to make an awesome deals with insurance all of them are friendly…read moreand nice ESPECIALLY Jinan she's never failed to help me and answer all my Questions She's smart and friendly plus she's helpful ..Thank you Jinan and thank you Guys keep it UP always You're the best

New Office location at 4433 convoy st is very nice, thanks Steve for all you help !!!read more

Steve has been taking care of my insurance needs for years. Always easy to do business with. New…read moreoffice looks amazing!