As I am sitting here next to my mother in the hospital with my dad, she is trying to get access to…read moreher online banking which timed out and did not let her set up a password last night. We call and talk to 3 different people, get placed on hold for 20 minutes, have to change phones bc here died, call in from my cellphone, and talk to someone who had no compassion for our situation or for my mom. My dad is unable to speak and the security code will only ring to our house phone which is 4 hours away. This uncompassionate individual then says she doesn't believe my mom is who she says she is which she has on speaker phone and I am hearing this unhelpful lady tell my mother this. My mother answered all security questions and because of their websites mess up is causing this issue in the first place! My mother is in tears as she's just trying to get things set up that my father usually takes care of. Oh and did I mention that my parents have been members for over 40 years. We now have to leave my dad's hospital room to track down a fax machine to send in her driver's license and a written statement that she can get online access to her own account. I'm all about security measures absolutely. But when you answer them correctly and it's bc of your websites initial screwup that is causing this, maybe apologize just once and own the fact that you are causing my mother more undue pain in an already terrible situation. Congrats as you will now be losing a 40 year long customer as she will be closing this account soon, not bc of the security questions, but because of your uncompassionate employee.

Here you can save money in the bank. Peppers Cafe is right down Commerce Bank. You also save $100.read more

This goes out all customer service reps Plus those work bank…read moreWhat great friendly group folks. Just checking on a certain check make sure went through OK Just one thing treated great. Don't get that much anymore most places. This staff may never meet are see but there is those might see Hope never change Reason doesn't bother me call ask question Not treated bad treat you like real person not just body Thank you all

The people at MidAmerica care about you. They try to make your life better by meeting your banking…read moreneeds. Baylor Carper has helped me from Day 1. She's a tremendous asset and if you need help call her.

good experience friendly service pleasant lobby knowledgeable staff easy ATM good parkingread more

From the owner: MidAmerica National Bank has offices located in Canton, Cuba, Henry, Lewistown, and Macomb and…read moreprovides full-service banking to its customers. Throughout its history, MidAmerica National Bank's principal guiding force has been the desire to serve the community and its residents. We pride ourselves on our local decision making at each banking center and in our employees' community involvement in area organizations and events. We believe it's not enough to be a bank located in the community - you have to be an integral part of what makes the community tick.

DO NOT USE THIS BANK! I have never been less satisfied with any business. We had a house fire a…read morefew months back. It was not a total loss, but it was also not in a liveable condition. Throughout the entire process, insurance has been very helpful and the contractors have been working hard to get us back into our house. This bank has been the biggest roadblock and has halted any progress to a complete stop. I have been told numerous times that the check that was written to myself and the bank needs to be put into a title company to deal out the payments at a $500 cost to me. I have been told multiple times that this doesn't happen in 99.5% of cases but is happening in our case despite only a shed and one exterior wall being burned in the fire. I have never missed a house payment and have great credit however the bank still would not back down. After fighting it, I eventually acquiesced to move the process along. THIS BANK SAT ON THE CHECK FOR A MONTH WITHOUT DOING A SINGLE THING. That's an extra month we have to go without being our house. That's an extra month of rent we have to pay at the new place. My girlfriend and I are both teachers. We do have done so much during the month of July while we were not at school to move things along. Instead this bank did absolutely nothing. It was only when my father contacted the bank on my behalf to ask about the progress that it was discovered nothing had been done since I took off work from my Summer job to proceed with the title company. All that we got was an acknowledgement that this bank was the one that dropped the ball. I have never felt less cared for as a customer. I hope nobody has to go through what we have been through with our house fire. However, if anyone does have this happen to them, I certainly hope they have a more helpful bank than Morton/Clocktower community Bank!! I would give zero stars if possible.

I bank here and one day I got a call from Tim w. He had caught a clerical error on his own and…read morecalled me up enquire. The bank had just upgraded to a new digital platform. I won't go into a bunch of sorted details. But, Morton caught the error. The app didn't post a stop payment on my account and the teller cashed the check. I got a full refund and the bank ate the mistake. When I banked at cefcu, I told them I had blank checks stolen and to call the cops if anyone tried to cash them..cefcu not only cashed my stolen checks. But they wouldn't prosecute the thief, charged my savings account overdraft fees, and gave me a 100 reasons why they couldn't help me...Morton community banks caught the mistake and fixed it on their own...YOU CAN ABSOLUTELY TRUST THIS BANK !!!! They don't play games. They are ethical and truly customer oriented like a bank is supposed to be..

very friendly and helpful with opening up a personal and business account and also has a welcoming…read moreatmosphere that makes each visit at your bank a pleasant one they even went out of the way to contact us A week later just to check in and make sure we were satisfied with our business account that they set up for us and to make sure we received our checks in the mail for our new account

From the owner: Central Bank Illinois is a high performing community bank founded in 1907 and headquartered in…read moreGeneseo, Illinois. We have branch locations in the communities of Andover, Ashton, Fulton, Geneseo, Peru, Princeton, Oregon, Rochelle, and Sterling Illinois, with total assets more than $1 Billion, and over 180 employees. Our services include Commercial, Agricultural, Real Estate, and Consumer Lending, Trust & Asset Management Services, and full Deposit services for every generation. Profile

It is nice to go into a bank that knows you and will try their best to help you. I enjoy the long…read morebanking hours.

Highly recommend. It's the friendliest and nicest people ever! I've had an account there for forty…read moreyears! Great bank!