I speak to lenders (banks) many times a day. I just had the most awesome experience with Georgi and…read moreAshley at this bank, I only wish they were closer. No runaround or nonsense, just extremely pleasant to deal with. If you are looking for a great place to do business, this is definitely the bank for you.

Got home equity loan with financial plus. I had the absolute pleasure of dealing with the loan…read moremanager Jamie Hogue. Very kind and professional. He answered all questions quickly and thoroughly. Always responded promptly to all forms of communication. Made the whole process an absolute breeze. Felt like I was in safe hands the entire process. My family and I couldn't thank him enough. Will seek his help most definitely in the future

I had an unpleasant loan application process with FPCU/Ottawa. I applied for a loan and never…read moreheard back. I had to follow up multiple times to no avail until the last call when i was placed on hold for several minutes until they sicked their CEO on me yo give me the bad news. I applied for a loan with another local bank and was not only approved for that loan but have since applied for and received approval for a 2nd loan because of the exemplary payment history i have established anx jncreased credit rating. Gee, my original review of this unfair customer experience was found to be deleted.

I'm from out of state and needed to get a bank check/cashiers check. I went to the Heartland Bank…read moreand Trust at 925 Shooting Park Rd with cash and was told they could not issue me a cashiers check because I was not a customer. I said I'd pay a service fee. "Sorry, I can't help you" Banks aren't what they used to be. ?

This Bank should be called HEARTLESS BANK they don't care about there customers ,Slowest online…read morebanking I think there using an old Russian sputnik satellite ,carrier pigeon or pony express that how bad it is to pay a bill online So keep shopping around for a bank this sure isn't ONE, way behind the times it the 2020's not the 1920's Fred Flintstone's probably the Bank President