I have always found the people working at this UPS store to be very nice, helpful and efficient…read more Try to go during quiet times. The parking could be a challenge. If it's congested, I park at the CVS.

This was possibly the worst, grossest UPS location I've ever visited! If I could give Zero stars, I…read morewould. As luck will have it, I had to drop off an Amazon return at this particular location...and even from its tight parking situation, I knew it was going to be bad. Once near the door, noticed there were maybe 8-9 people in line, with no social distancing either. People were basically standing inches away from each other. I made an effort to create a 6-foot distance, but that soon failed as the person behind me decided to inch closer and closer. At least the customers were wearing masks. *SIGH* Then, I noticed that one of the two females working the counter had NO mask on. HUH?? This heavy set, dirty blonde with some camo jacket just went about talking to the customers without a mask...and here we were, in a small, unruly looking UPS store, filled with people. WTF?!? Soon after I left, I actually called the store to talk to a Supervisor...and she flatly, unapologetically said that this female had a health issue. Basically, she was fine letting her work there in the open, in a customer-facing job without a mask. O-KAY. So, since this clerk had a "health issue", she's free to risk OTHERS' health?!? Just WOW. How does this ridiculous, lopsided philosophy make any sense?!? Again, WOW. Just beyond selfish and stupid. (BTW, if one legitimately has a health issue, he/she should be able to wear the VISOR Mask at the very least. If not willing to do that, that basically tells me they are LYING) This Supervisor basically stood up for her "unhealthy", selfish employee, and even went on to proudly declare that she's not bounded to wear mask or something to that sort...to which, I just basically hung up. I mean, what's the point?? UN****ingbelievable!!! All I know is this... I will NEVER go back to this UPS location.

This UPS used to be one of the best locations before management changed. I could walk in, be helped…read moreright away, and never had a single issue. Now every time I come in, the customer service just gets worse and worse. I get that policies can change, but there's no excuse for the rude and dismissive way customers are spoken to. It feels like they've completely lost all respect for the people who walk through their doors. The way they conduct business now is unprofessional and honestly insulting. I will not be coming back to this location again.

Was doing an Amazon return. The process I personally had to go through made for some confusion but,…read morewith help from staff member I was able to complete process. Value for label might be a little high ($3), but it is what it is. Also 10 days prior to Christmas so a lot of folks in the store.

Fast, friendly, professional service and quality product! I ordered a custom fitted table cloth to…read moreuse at events. The design process was simple and easy and the turnaround time from order placement to receipt of the table cloth was less than a week. Very happy!

A very attentive crew took care of what I needed timely and with good service. They don't do the…read moreextraneous stuff or try to add in stuff that you don't want, and I appreciated their responsiveness and positivity.

This location has an amazing staff! Maria keeps it moving…read moreand organized and greets everyone as they enter the door. Maria and Tyrone are always friendly and helpful!!

Today was my second experience at this store. Back in May, I went here to use their 'shipstix'…read moreservice to send golf clubs to Manchester, NH. It was a good experience, a few bumps but nothing major. Today, I needed to get some art prints enlarged so they would be suitable for framing. I was immediately greeted by a gentleman named Tyrone who introduced himself as the Manager and indicated his colleague Maria as new and was in training. I said that's fine and waited patiently for about 15 minutes while the two people in the store were being assisted. After about 20 minutes a lady with her hair wrapped up in a colored piece of cloth walked in and put her box down on the counter while she talked on the phone. Then she started talking to the Manager. I looked right at her and said 'excuse me, there are others that are waiting in line'. She got mouthy and said something like well you can just leave and go to another store. I said to her 'There are rude people who always think their time is more valuable than everyone else' and I walked out. The Manager came out to my vehicle and apologized and I told him I had to run another errand and I would be back. I returned in about 45 minute and the problem was gone and I proceeded to have Tyrone assist me. He as knowledgable, professional and helpful. He apologized for the rudeness of the customer. I told him, he didn't need to do that but I appreciated him for coming out to my vehicle to speak to me. I told him, I have encountered rude people many times before and most of the time I let it go but my New Years resolution is to 'call out rudeness' Name it as such and indicated it's not acceptable behavior, I don't care who you are or where you come from. Believe me people, if you allow rudeness and unacceptable behavior to continue common courtesy and civility will disappear. Thanks Tyrone, you turned what started out as a bad experience to a five star review.

A fine group of hard working people. Jackie and her team are always courteous and quick to turn…read morearound projects with quality. A great local partner.

They are very professional and helped us navigate the options. We are very happy with the quality…read moreof the shirts, too! Will use them for other things in the future.