Exemplary Patient Care and Attentive Clinician--A Rare Find…read more From the moment I arrived for my annual check-up, I was genuinely impressed by the level of care and professionalism exhibited by the staff and, most notably, by Dr. Antonio. This visit marked my first time at this practice since moving from McKinney to Desoto, and I can say with confidence that I have rarely experienced a physician who combines medical expertise with such a warm, patient-centered approach. First, the administrative and nursing staff were incredibly accommodating and kind. Despite a busy schedule, they treated me with respect and patience, taking the time to ensure I understood the process and what to expect during the visit. Their diligence set a positive tone for the appointment and underscored the importance this practice places on patient comfort and clear communication. The clinical care was outstanding. Dr. Antonio conducted a thorough assessment that exceeded my expectations for an annual check-up. He listened attentively to every concern, made careful note of my medical history, and explained each step of the examination and testing in clear, accessible terms. He personally coordinated a comprehensive suite of evaluations, including an EKG and multiple lab tests, and he outlined what each result could imply for my ongoing health. What stood out most was Dr. Antonio's bedside manner. In an era when many patients have reported feeling rushed or dismissed, he embodied professionalism without losing humanity. He treated me with respect, never making me feel as though my questions were unnecessary or excessive. He asked thoughtful questions about my menopausal transition, aging, and other concerns, and he provided reassurance and practical guidance tailored to my situation. Dr. Antonio also demonstrated exemplary collaborative care. He discussed potential referrals and next steps, and he explained the reasons behind each recommendation. He ensured I left with a clear plan, including documentation for symptom tracking and a follow-up appointment in five days. The level of support and communication he offered was extraordinary--and it was done in a way that never made me feel overwhelmed or anxious. One of the most meaningful aspects of this experience was his genuine regard for my wellbeing. He did not appear jaded or dismissive, and he did not shy away from addressing complex or sensitive topics. Instead, he invited further questions and ensured I felt heard and valued throughout the visit. I am grateful to have found Dr. Antonio. If you are seeking a physician who blends clinical excellence with compassionate care, who listens without judgment, and who takes proactive steps to coordinate comprehensive testing and referrals, this practice is an outstanding choice. The entire team--from reception to the exam room--demonstrates a level of professionalism and warmth that is becoming increasingly rare. If I can offer any constructive note, it would simply be to share how impactful this experience has been for me. Dr. Antonio has redefined what I expect from primary care, and I am more than willing to recommend him to family, friends, and colleagues who are seeking thoughtful, patient-centered medical care. He truly feels like a care provider sent to us, and I am deeply hopeful that his practice remains available to those who need it. July 2025 update: As of this visit, I've planned follow-ups and referrals with clarity and confidence, thanks to Dr. Antonio's thorough approach. I am sincerely grateful for the level of attention and care I received!

Dr Julius is very thorough and an excellent physician. he takes his time to review your medical…read morehistory and is very informative on procedures if needed taken. His staff is very friendly and polite. I highly recommend Dr Julius for your medical needs. Thank you and your staff for all your care Deborah Thomas

I had been a patient of Dr. Ongangi and appreciated her care, but unfortunately, I made the…read moredecision to leave her practice due to repeated negative interactions with her front office staff. During my most recent phone call, I was consistently talked over, my concerns were ignored, and I was met with dismissiveness rather than support. When I politely asked the male receptionist to speak with a manager, he instead transferred me to another staff member. That associate raised her voice at me, repeated the same unhelpful information, and made no effort to address my concern. I was told management was unavailable, which felt like a brush-off. No patient deserves to be treated with such hostility or disregard--especially when simply trying to get clarity or help. While I had respect for Dr. Ongangi's medical care, the toxic front office culture reflects poorly on the practice as a whole. I hope the management takes serious steps to improve how patients are treated. Until then, I cannot recommend this practice.

Their front end staff are the nicest. They are prompt to answer any questions and extremely…read morehelpful. This type of excellence isn't really present anymore in the front office staff of a busy practice so I wanted to shout it out and let them know, they rock!

We did have a hiccup in the road, but everything was taken care of. Our therapist is a great…read moreperson. The owner of the business stands on business and gets the job done correctly!

My husband and I started therapy here a few sessions in and I have been charged over $300 and my…read moreinsurance pays for therapy 100% because this company is in network. I found this out because my insurance sent me something in the mail. Also the billing people at Therapy Central spelled my name wrong on two of my bills, and the insurance said it was coded incorrectly. I have called three times and have been told by different representatives someone from billing will call me back and no one has called me back but the therapist. She has no idea about the billing department. I canceled last week because nobody has called me back and this issue and now they have charged my card again today for $150. I called and someone name OSHA said someone would call me back about my bill. I don't advise anyone to deal with this company at all. Now I'm being told the owner is on vacation and will get everything correct when he gets back. I will be reporting them to every review I can so others don't get scammed like we did. This is why people don't trust therapy!

Attending the Summer Event! Fabulous staff and great food!…read moreMs. Lemons gives excellent advice Very clean environment. Friendly and proficient in their line of work.

If I could, I would give this facility less than one star! The nurse O-B and here supervisor,…read moreRachael, pretended to listen and care but did nothing to improve my mother's situation while there! If anything, she got worse while she was under their care and objected to us removing my mother from the facility when we saw it was necessary. Many of the staff are good at what they do, unfortunately, the two handling my mother's care during her rehabilitation weren't!! Other staff members privately confirmed that they are very short-handed at this facility and nurses don't voluntarily chip in to help the Certified Nurse's Aids (CNAs) when needed! As a matter of fact, very few of the staff volunteer to do anything and give the impression that it is a major inconvenience to assist! Phone calls ring endlessly, patients' "red button" calls go ignored!!! The staff doctor, Dr. Satani, isn't much better if we consider effectiveness. Besides, he goes twice a week and many times... not even that! It's a real mess at this facility although they insist that the change in management last summer has made some major improvement!!! Although complaints were ongoing on our part, the head administrator took no interest in reaching out to us. Thanks to Joanna, Social Administrator, who was the only one who listened and helped us with our situation. If you love your family member, DON'T bring them here! If you have had a good or bad experience, please post them to let future family members know the present condition of this facility. My regret is that I didn't take the bad reviews more seriously. My hopes were that since they were from a few years ago that things had improved... not the case!!! Stay away from here and look for another place! Oh and yes we are reporting this facility to the state for follow-up!!

I went in for allergy tests and, as usual, everyone is super nice. Minimal wait time, and they…read moreexplain everything that will happen and why. HOWEVER, I wish they could make the needles a little less painful...and patent the painless needle for all other doctors to use. I like this place and recommend it -- I use it for hearing, and now allergies. We'll soon see how my test results look.

So sick after the double allergy dosages increased got sicker & sicker…read morePa said I must go to pcp or er that it was Friday & she couldn't help me Asked for antibiotics & told I was beyond that Thankfully I was able to see another dr and now a new ENT MD & got well with antibiotics Terrible lost experience to see a PA. 9 months & be turned away when so sick on Friday afternoon

The staff and Doctor are amazing people with compassion and efficiency. I could not ask for any…read morebetter service. I am so grateful to have found them. I have been coming here for over two years now, and I still feel the same as I have from the beginning. Thank you for all that you do! You are appreciated!

I would ignore the previous 1 star reviews. They are completely inaccurate to the service I've…read morereceived here. Dr. Faheem is absolutely amazing, I've been seeing her for over a year and I've never had a bad experience. I actually drive about 45 minutes to come here despite having many Psychiatrist's in my area that are much closer. I actually tried to switch to one in my area to avoid the inconvenient drive, but I quickly switched back after realizing how top notch the experience at Crescent is. Dr. Faheem is very sweet, kind, and empathetic and makes sure you receive the best possible treatment every single time. The office staff are also amazing and go above and beyond every single time! I highly recommend scheduling an appointment. Also, I didn't have insurance up until last month, and the pricing here is affordable even if you are uninsured. I have left here very satisfied with my experience every visit, highly recommend.

As far as doctors go she's fair. She's very personable for the time you spend with her; however, be…read moreready to wait. The appointments are scheduled only 20 minutes apart so there is always a wait and in my experience a long one. I've waited for more than an hour after my appointment time to even see the doctor. I don't go unless I absolutely have to.