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    Betterview Cabinets and Surfaces

    5.0 (1 review)

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    2 years ago

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    All Surface Experts

    All Surface Experts

    (2 reviews)

    I've been trying to get the owner of this company to call me back as I desperately need my bathtub…read morere done but I have had no luck with not even a phone call. My tub is falling into pieces and he warranted this for 5 years?? I would at least like a phone call to make this right. So far I can't say I'm too impressed w the customer service.

    DO NOT HIRE XAVIER. I see that he has some past good reviews…read moreand I don't know what has happened that he has changed his quality. He"resurfaced" my tub but after four months it started to chip and I noticed was very hard to clean. I called him REPEATEDLY and texted and even stopped by his store (no one was there) and he NEVER, not once, has bothered to call me back. Yes, I used scrubbing bubbles to clean it as he recommended. How UNPROFESSIONAL to not even call me back, EVER after repeated calls. I was recently told by another contractor that he didn't even use glaze, he used paint! No wonder why it won't clean and chips. A friend of mine called him today and he said to my friend "that he does not guarantee commercial jobs and he would call me back" What? He KNEW that I was an Airbnb host because that was the biggest reason why I wanted my guest tub reglazed! Also, he never told me about this "not guaranteeing commercial jobs" He lied to my friend and he USED PAINT!!!!! NOT GLAZE!!!. BTW, of course, he never called me back. Clearly he is hiding behind something because otherwise any decent human being would call an upset customer back after the first phone call. I've been trying to get in touch with him for over 7 months! And I am out close to $700. What a jerk!

    RTA Cabinets & More

    RTA Cabinets & More

    (2 reviews)

    My negative review is about customer service and communication. The quality of my countertop and…read morecabinet is very nice. The measuring team did a pretty good job although there was a couple inaccuracies that caused some issues during installation. We use our own Installer; so when the cabinets were installed, Angela didn't like to be bothered with questions or concerns. She does not like to talk on the phone and will text only which can be maddening when you are trying to troubleshoot. They sold us a pull out drawer under the kitchen sink, which could not be used because our plumbing was coming from the floor, which they knew, but still did not want to give me a refund for the unusable pull out. The wrong hood mechanics was originally ordered, when I reached out to her, she ordered another hood kit and charged me 106 more dollars. When it arrived, it was the wrong hood kit also. She will not refund me the money for either hood kit And instead of talking to me about it, she has blocked my phone number. I do not think that's how you should do business especially when we spent $27,000 at her establishment. ~Jenny DePalma w/ Dale Sorensen Real Estate

    RTA did my kitchen cabinets and quartz, as well as new bathroom vanities. I spent a great deal of…read moretime calling around to schedule quotes with other companies. Bob came out the same week, on time. That was my first wow moment! He put together a proposal, which included a detail list of materials, as well as 3D models showing the kitchen at many different views, and pricing was very fair. From there everything went pretty much seamless. Based on his models, I made changes to my original plan and was able to optimize my space. Their installers are top notch. Working around other contractors (this was a whole house remodel), as well as being open to working around our work schedules. I can't say enough about Bob, Robert, Kurt and of course Charlie. These guys know what they are doing, and in my opinion they under promised and over delivered. I could not be happier with my new kitchen, it's gorgeous and more than I had anticipated. Thank you all for making this such a great experience! I HIGHLY recommend RTA Cabinets.

    Betterview Cabinets and Surfaces - cabinetry - Updated August 2026

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