Firstly, this is quality gear. If you live in the state, I think you should support local stores…read morethat carry equipment like this, or you would have to order it online blindly. Also, it's good to be able to get gear when you need it. While in the store today, I heard the staff joking about flatus of some other customer. The staff concluded the person with flatus had serious health issues. It wasn't I who passed gas, but I was thinking that customer could still be in the store (a 2 story old house). They don't know how much business they just lost by insulting customers. I decided not to buy any gear here. As a spot check, I compared a Camelback that sells here for $150 to online prices. Online it was $90. Again, it is worth supporting local outfitters. In this case, the markups were too high & the service was lacking. I had been in the store for some time without being greeted or offered shopping assistance (came in to look at Hobie catamaran gear & possible gifts for a group of teenagers). The staff took time to discuss flatus, but didn't have time to say hello.

In preparing for a climbing expedition in Ecuador some items I had ordered online well in advance…read moredidn't arrive due to covid-related supply chain issues. I'm new to Little Rock and stopped by several local "outdoor stores" with no luck because they essentially only sell clothing. Luckily I found "Ozark Outdoor Supply" that actually stocks "gear." This store had everything I was needing plus knowledgeable staff that were fun to visit with while shopping. The expedition was successful on Cotopaxi and Chimborazo. I thank Ozark Outdoor for their help. I look forward to going back and getting the scoop on the local outdoor scene.

I came in to get a flash suppressor removed off an M4 and they did it flawlessly and for freeread more

Been doing business with DNW for about 10 years now. Have had great experience with them. They've…read moreoften had what I needed in stock. Staff has always been respectful and quick to offer assistance. Sales and transfers went without hitches. Staff has been especially helpful with gunsmithing projects. They always completed them quickly and satisfactorily. This week, they removed an existing AR barrel and installed a new one I provided in about an hour while I waited. Good communication happened during this as staff working on this had not previously done this with the particular arrangements (standard mil-spec.) on my AR/barrels. His willingness to listen to me prevented unnecessary and parts damaging steps he originally thought had to be done to complete this task. Took the AR to Jonesboro Shooting Sports Complex today. It functioned flawlessly, zeroed easily and delivered expected accuracy, hitting 10" steel @ 200 with red dot sight.

Customer service is not good. Called to see a quote about getting my breaks on my bike fixed. When…read morei told them i got the bike from academy they told me "well they can just fix it". academy does not fix bikes , when we called gearhead back they said they were busy and couldn't guarantee they could get it in until august and then hung the phone up. Zero help was given and the associate was rude.

Local store everyone is so nice to work there, a little on the pricey side, but great products!read more

I contacted sunrise marine to see how much they would offer for my fishing boat the salesman told…read moreme 4000.00 boats worth 6500.00 even sent his offer 2 me on text message, then he had his inventory guy call offered me 2500.00 for a all weld 16' boat yamaha 4 stroke 25hp with power trim and a terrova trolling motor and live scope on board. I would have taken the 4000.00 like they agreed but they obviously can not be honest and can not keep their word. Overpriced anyway.

I bought a new boat from Sunrise including lithium batteries and on board charger. I supplied the…read moretrolling motor for them to mount. My remote was lost by the shop and pins for kicking Jack plate were lost. No apology, offer to get pins or sell a new remote at their cost! Nothing!!! Crickets!!! The transaction took place during the recent ice storm, we had severe damage at our place in MS so was unable to pick up the boat but I had already paid for everything including the boat! I asked about leaving the boat there until I could pick it up, they said that was fine. I asked about lost Ultrex remote and pins and I was told the boat sat there too long!!! Funny how this was spun to be my fault when the pins should have been put in Jack plate and remote put in storage box! I won't buy from them again and won't recommend them to others! I drove 2.5 hours to buy from them, never again!!!

We went to buy track suits today at Academy for my 85 year old father in a wheelchair…read more Limited inventory and a mixed bag of customer service. My father asked a 60+ year old woman with no makeup and a grown out diver flat top for help She turned her back on him an told me that she was too busy, her male counterpart was at lunch and she was behind in orders because of him. My father was embarrassed and belittled. There is a word for women who behave like that but it isn't used in mixed company outside of a Veterinarians office. As best of all, this woman is a store manager! I hope Grant actually sees this. We took the one suit we had picked out and went to Dillards. From when I was a little boy, Dillards and MM Cohn's were the department stores. Customer service and selection were always top drawer My dress suits came from Bauman's and everything else from those two establishments. After flying 1,200 miles I home I understand that selection will not be what it is in LA, NY or wherever my job sends me around the world. What I will not accept is poor , rude customer service. In this economy, ALIAH (spelling?) should be reminded by her manager that a job is a blessing and a customer with cash In hand is a luxury. So off we went to Dillards where I dropped a hefty sum buying him anything he needed or wanted. He deserves respect as a human being and to be responded to when addressed. It's just good cotillion quality manners. And I happen to love making him happy. So here we are at Dillards and guess what? They didn't have two items in his size. Without asking they sourced it from The Little Rock store and we are on our way to pick them up now. I keep a list of needs and wants and places to go to get them. Academy is no longer on that list. Go to Dillards. The prices are pretty competitive and they will treat you like a welcome customer for years. I know because I am one.

2nd bad experience with Academy Sports…read more First experience they charged me 3 times for one item. Eventually was refunded. Now I have had my order cancel for the second time! Warning do not shop online! They are a joke! Lost hrs of my time and $100s of dollars. Rogers Sporting goods is a way better option!

I had a really good service experience. I was in there just shopping for gloves for my seven year…read moreold. They did have a sale on most items going at this time. A 50% off on Columbia and I believe it was 20% on the other brand. I was directed to where the youth gloves were and they had them all separated by brand (north face, Columbia, etc) and how warm you needed them to be. I purchased a pair of gloves and found out when I got home they were too big. In the warmer gloves, there wasn't a huge selection of sizes. So I returned them to the store. They really didn't have what I was looking for (because of her size). I didn't really want the mittens but the gloves with the fingers. It's a small store and it looked like it had a good selection of different things but again I was only looking for gloves. Since I didn't see anything I was going to return the gloves for a refund but the lady at the counter told me to just try the mittens because there really aren't gloves my daughters size with the individual fingers and if I saw some somewhere else I could always return them. She wanted me to at least have something for hands rather nothing. So I went ahead and exchanged them but realized that in doing so I changed the brands of gloves I was exchanging for. Instead of charging me the difference for the gloves, she made it an even exchange which I thought was really nice of her. So although these gloves were not at the same sale price, I got them for the same price as the Columbia gloves that were 50% off. I would definitely return to shop because i really liked the service.

Had to get some coats for winter after moving up here from the South, this place seems like a high…read moreschool kid prep shop where you go to get all the mass produced latest fashion trend. There was a police officer at the door, really weird? Also about 5-7 staff members wandering around not asking us for help or anything. We were trying on multiple jackets looking for sizes, etc and not one person said can I help you find your size or anything. They were all under the age of 18 it seemed so that makes sense. The reason for the low stars? Who the heck in there right mind designed the inside layout of this place? You can not even walk without knocking a rack over or pushing coats off the shelf, they really need to re design the interior for better flow.

I like to support small businesses but this experience was not good. The owner sent me the wrong…read moreproduct. I had to pay for return shipping. After two weeks and multiple email exchanges, I still don't have my purchased product.

From the owner: H2:4 Outdoors is Central Arkansas' go to resource for all things kayak fishing. We carry Kayaks and…read moreall the fishing tackle needed to get you out on the water fishing. We are a locally owned and operated shop in Conway, Ar.