I had my daughter's quinceañera at this hall 9/9/23. The host Lupita is very nice. I was happy with…read morethe whole package deal we paid for, and the hall until the day of our event. We had paid for the smoke machine which malfunctioned the day of the event and got some ugly green confetti thrown at my husband and daughter during the father daughter dance. Nothing having to do with her color scheme. We only received partial refund for that malfunction. I did not make a big deal the day of, because I understand there is no control over that situation but I honestly believed we would get refunded as paid service was not accomplished. There was also a leak right in the middle of the dance floor and it wasn't even raining!! The DJ asked me for all the info which was written on the itinerary to the T days before the event! He even asked for music genre we preferred and what music we didn't want. Well needless to say, it was a waste of time! Music was mediocre! At the time of presentation of court , it was a disgrace! We paid for the margarita/ piña colada machine service, as well as bottle service. I received feedback from our guests that the bartenders were charging for already paid services. The margarita/ piña colada machine broke down with in a few hours our event began. The servers during reception lack costumer service as they were rude to our guests! As if they were serving free food! I truly believed this venue would deliver great service and amazing memories for us but it was disappointing. For the amount of money we paid I'm sure there are better options.

***Beware***Had my wedding there this past Saturday. Nothing good to say about the experience…read moreother than the hall is beautiful on the inside. We were advised upon signing the contract that if not all food was consumed during the hours, they would announce there was food left and we could get seconds. We were not allowed to take the leftover food home. They never announced seconds were available like we were advised. We later learned during the dance that not only did we have to ask for seconds ourselves but it could only have been thru a certain time frame. The cake experience was a disaster. They use fantasy cakes which means that it is a fake cake you pose to take pictures with. The entire cake is not real. They only have a few to choose from. I wanted plain ivory round tiers with real roses. I was to supply the roses. I was fine with that. I had to keep reaching out to follow up to see if this could be done. I was told that it had to be a real cake that the "baker" would do. I was fine with it. I chose cream cheese icing. I have pictures of the before and after. The cake was a mess. The one thing my husband was willing to pay over $10,000 for a hall because of the special meaning and they didn't bother to make it look descent. Thank the lord that my friend and mother-in-law were uphauled and fixed it themselves. I have pictures. My mom paid $500.00 for the candy bar as a gift. She was advised that it was for 2 hours and this is noted in the pamphlet. What is not in the contract or pamphlet is that the entire candy is removed and not given to you at the end of the night. The servers took it all away. If it is paid for then, it should have been given back. There was not $500.00 worth of candy on that table. They never announced guests could start to eat candy or needed to stop eating candy. I was in management for one of the major chocolate manufactures that they had on the candy table for years. I not only know the amount of product in each bag whether it's fun size, full size or bite size but also know the prices. I received complaints from multiple guests regarding how the servers did not let my special needs cousin or my elderly uncle and aunt take a candy because they were going to start putting it away. They had not even started to put it away at that time. It felt like they were there to count the candy going out even though it was my candy that was purchased for $500.00. We feel that if the candy is out on display then the guests should be able to help themselves. To think this is supposed to be a special night and they are supposed to be there to help it go flawlessly. I would not recommend this to anyone.

The place is beautiful! I attended a quinceanera 2 weeks ago. I think the layout for mariachi…read morepresentation was awkward.!perhaps you could have the mariachi towards the bar area facing the guests; most of us could only the their backs as they were facing the teen & family and members. Again when the presentation of the video of her life... we couldn't see because we were seated under the pillars & the screen was facing the door. Perhaps a backdrop screen covering the bar just for this presentation. The food wasn't really good; chicken with a white sauce, no vegetables and rice was not good nor attractive. I suggest you train the wait staff to address guests that napkins are not rags! A young man asked me for "my rag" because he was picking up dishes and glassware. I am a mom, grandmother and realize the young employees & understand they are learning and took no offense but other people may. For me it was funny since he pointed to my lap! I said to him, "oh you mean my napkin!". He nodded. I hope you will contact me further if you wish for me to express what I meant by the suggestions. Thank you for allowing me to express my view.

Came here for a party so I'm not sure about the details of the pricing or customer service but…read moreoverall seems like a good place to host a party. Kids has alot of fun which is what matters.

My mom reserved a party here for my son who was turning 2. Upon entering the establishment the…read moremickey mouse themed decor was cute and looked nice. My family and I began setting up our drinks and a few additional decor items when we all noticed how hot it was in there. We had to place the cake directly under a vent hoping that would help keep the cake from melting. The party was from 6 to 10 and it did not cool off much at all. The kids were running around sweating like crazy and the adults were sitting around fanning themselves. The electricity in the kitchen where food was being warmed up kept shutting off making it difficult to keep the food warm. The young man that was assigned to help us was very kind and helpful as well as assisted us any way he could. I wouldn't recommend having a party here when it's as hot as it has been but if you have fall or winter babies maybe even spring it may be worth it. I recommend getting a good air conditioning system which would make this place 10 times better. I'm giving 3 stars because the young man helping was pretty awesome if it wasn't for him I would give it a lower score.

Great place for our casual meetings for a small group, excellent coffee and cappucinos, and options…read morefor seating. I recommend it for an off the road less traveled to contemplate and enjoy a good book too.

Coffee is good and the place is very roomy and convenient, however I'm not into the religious…read morevibes. One never knows when their christian music will play (which is often) so not worth visiting. Just like country music played at a bar makes it a honky-tonk bar (not my thing as well), the christian music makes this place a christian coffee shop, an environment I don't care for. Burritos also leave a lot to be desired.

I am not sure where to start for this absolutely incredible experience. My husband and I had the…read morewedding of our dreams at The Copper Fountain on September 18, 2021. When we began looking around for venues, the minute we spoke with John and Ruben, we knew we had found our location. To begin with, John and Ruben are kind, lovely men, who genuinely want to make your event perfect. Honestly, absolutely everything provided exceeded our hopes and expectations. The entire process of planning was so easy. John and Ruben made every effort to accommodate us in every way to make it the most special day for us. They were always quick to respond, making communication simple. All aspects of the contract were clearly explained, and the timeline / due dates were easy to follow. We held our reception in the stunning, tastefully designed intimate and warm hall, as we only had around 50 people. The table settings were gorgeous, the drinks were perfect, and the plated meals and their presentation were outstanding. I love that The Copper Fountain's packages include the linens, plates, silverware, glassware, gratuities, and other fees - we did not have to stress about a thing! For our ceremony, we were married on the patio. During the reception, the staff was amazing and kind to everyone, and treated us like royalty. Our friends and family raved for weeks about how incredible everything was, saying it was the perfect mix of class and unpretentiousness. Even my 10- and 5-year-old nephews raved about the food, and that is saying a lot for picky eaters! I cannot recommend this venue, and all the staff, enough. I wish we could host more events there! A million thanks to John and Ruben for giving us an unbelievable day, and memories we will cherish for a lifetime.

We had my mom's 60th birthday here and it was gorgeous. The staff was very accommodating and the…read moreservice was exceptional definitely recommend!

We recently rented Mystic Party Hall to hold a celebration of life for my mother-in-law. We were…read morecoming from out of town, so we had to handle everything over the phone and by text message. Miguel was very easy to work with and walked us through the options. The hall itself was beautiful and set up just as we had asked. There were four video monitors that continuously played a presentation of her life and my wife's phone was able to connect to their bluetooth to play a "mom" music playlist she put together. There is a kitchen area with a refrigerator, sink, two large food warmers, and a microwave. We had plenty of room for food prep and serving. Throughout the event, Miguel or his family were there to answer any questions and ensure everything went off smoothly. The hall and Miguel's customer service exceeded our expectations and made for a wonderful event.