Love this place. Went for our first time visit and the staff was so kind to my little one. They…read moreanswered all our questions and made the swim experience so much fun. The pool was clean and warm a very comfortable experience for my pool shy puppy. She was even able to be given a bath after her swim so I didn't have to take her home wet. Will certainly come again.

We are in love with Rocky's Retreat!…read more We dropped off our girl Margot for the week while we went on a cruise. We were bit worried about being able to have access to updates but the team was able to send via email so we were never out of the loop! This was our first time boarding Margot and we were concerned about how anxious she might get. She was adopted from a hoarding situation and is still getting used to the world. I shouldn't have even bothered to worry because the team went above and beyond to work at her pace and make sure she felt comfortable. We received daily updates of how she was doing and even saw her make new friends. When we picked her up she didn't even seem like she wanted to go--in fact when we took her outside later and home she tried to run back to the car (we think she's ready for another week of puppy camp as we call it). Another thing we love about Rocky's is they are inclusive of dogs with additional needs. It's hard to find places that truly care for your pets like you do, and safe to say we lucked out with this one. Can't wait for the next time!

I had to board my three dogs for the Thanksgiving weekend. This was a location I found that I…read morethought would best be suitable for them. I knew the price was going to be expensive especially since it was happening the week of Thanksgiving. However, I did get a nice discount by showing them my teacher ID which saved me $100 on my total, so that was nice. The staff here seemed pretty nice. I had no issue with check in or dealing with the staff. They seemed knowledgable and friendly. The facility has cameras all over where you can tune in for free via their webcams and see what your dogs are up to when they are at play time. When we dropped them off on Thursday I saw them on the webcam outside hanging out with other dogs. I felt pretty good when I saw my dogs having fun with the other doggies. Unfortunately, this was the last time I ever saw them on the webcams. I was on a cruise from Friday till Monday. I bought the internet package on my cruise specifically so I could check in on my dogs to see how they were doing. I did not have a schedule for when my dogs would be outside for play time to check in on them. Therefore, it was all chance and luck. Well, either I was very unlucky or something fishy was going on. On Friday morning, I logged in at 6 AM and did not see my dogs outside, but did see other dogs outside with one of the handlers. Later on in the day, I checked in again around 10 AM and 11 AM--still did not see my dogs. I continued this process for the next several days at random times, (6, 7, 10, 11, 1, 3, 4, & 5 PM) and I still never saw any of my dogs on any of the webcams. I thought it was really strange though that I kept seeing the same batches of dogs other than my own. On Monday, I came to pick up my dogs. They looked and acted fine, but I still wonder to this day why I never had the chance to see them on webcam. It just left a weird feeling in my gut. On top of that, I only received one report card about how my dog did while I was gone. The responses to how my dog did felt very AI-generated and not personable. So at the end of the day I have no idea what happened with my dogs' stay at Pet Paradise. Hopefully they were treated well and got plenty of time to run around outside and socialize with other dogs because I never witnessed it besides day one.

Went in to get a tour and was told the dog could not come in unless they could see vaccinations. We…read morehad the original form with his vax stickers that has worked for every vet and other place that asked for his vaccination record. But we were told it needed to have a vets signature and not the stickers that showed proof of his shots. We were not informed of this over the phone just that it was super busy and we could only get a tour between noon and 14:00. Glad to be able to take my dog anywhere else than the poor service received with less than 10 minutes of interaction time.

Orlando dog training club has been a great place for both my dogs. I currently compete in Obedience…read moreand Rally with both of them. They also have events in the fall where they sponsor Fastcat events and that a lot of fun for the dogs. They different types of classes are available for all levels of dogs.

The Orlando Dog Training Club (ODTC) is one of the best dog training clubs I have ever gone to…read more When I first moved here and didn't know anybody I took my dog to ODTC to practice. First I looked at the website, read about all their classes and the pre-requisites, and also learned that they do have open ring time for practice for experienced dogs. The open ring time costs money and must be reserved. ODTC is a volunteer organization. Nobody gets paid, all the people working there are donating their time. If you decide to train your dog there please keep that in mind and treat the people working there as you would wish to be treated if you were a volunteer. Anyway, through the years I have worked with many different instructors at ODTC and all of them have been so generous with their time and very patient with me and my dog. As a result, my dog and I have gone to dog shows and won many titles and qualifying legs towards titles. I have been encouraged by everybody at ODTC and always had a shoulder to cry on if my dog didn't listen and did something cute or funny or embarrassing and caused us to not qualify. Dog training is a journey, just remember that dogs will be dogs and that is why we love them!

I would strongly recommend against this company and location, unfortunately…read more I attended multiple sessions with my dog last Fall on a routine weekly basis, including Obedience and then several Agility courses once he had graduated to that level. The instructors were all helpful and I loved seeing my dog's progress. We were diligent about attending and practicing. When both my grandfather and mother fell ill and died within 3 months of each other during the holiday season of 2024, I could no longer make the sessions with my dog. Truly they were forgotten during this time of extreme hardship. A couple months later when I could breathe again, I remembered our sessions and went to reserve a class but couldn't because my package had expired. I called and was told that nothing could be done, as this was the policy. These are privately-owned franchise locations, and the owners have the ability to create and revise policies to help their customers - it is their choice to take a customer's money in upfront packages and then refuse to extend any goodwill or flexibility. The classes I attended were rarely full. It would not have hurt their business in any way to allow me to utilize the classes I had already purchased. Looking at other reviews, they have a pattern of treating customers this way. If they had let me use the classes that I bought, I surely would've kept coming and even bought more sessions. But it's not worth it to me to support a business that treats its customers like this.

Absolutely love zoom room and everything they have done to help me train my dog not only in every…read moreday obedience but in dog agility. We have been going to classes since she was just over 6th months old, we were biweekly/weekly for the first year and a half and now we pop in every few months for practice. We did a few private classes to troubleshoot issues and those were very productive and I felt the staff went above and beyond helping my dog overcome her fear of the teeter. The staff is incredible, they are all welcoming, kind and so knowledgeable. They have great suggestions in fixing behaviors and ate always willing to help with different training techniques. I would still go weekly if I could, and I fully plan to take all of my future puppies/dogs here for training and socializing.

I've been a client for about 3 years. After mistakingly setting an appointment at the wrong…read moregroomer, the owner was so sweet and stayed on her day off to groom my sweet fur baby. My Sofia (a sable haired Sheltie) came smelling beautiful and looking great! They have always done a wonderful job but today, the service was exceptional I felt compelled to write a 5 star review.

Staff was not very friendly seemed just odd and lots of dogs barking seems like they keep them all…read morein one room with cages stacked. Overall wouldn't recommend just find somewhere else don't waste your time here.

Chris did an amazing job giving our mini poodles a bath! He always does a great job, but this time…read morehe went over the top and dematted our little male without us having to shave him down to nothing. Don't know how he did it or how long it took but it was absolutely great! Thank you Chris, you're a pro.

Stopped by for some healthy treats for my dogs, love this place. Highly recommend and I will…read moredefinitely be back

Structured yet fun and caring environment. Is this place strict on policies and rules? Absolutely…read more I personally appreciate the attention to detail and carefully thought out policies. If you want somewhere where you can enroll whenever and there's not as much due diligence in acclimating new dogs to groups then go somewhere other than Ranger's. My pup has been going for more than 7 years and he loves it.

I have been going to Ranger's since it opened and am very disappointed with their customer service…read morelately. Today, I went to have my puppy's nails trimmed after calling to confirm there was someone there to trim them. Once I arrived, I was told a mask is manditory, which I have abandoned and have none with me, but no one told me this when I called. And, there were no customers in the store. Then I was instructed to wait outside until her nails were done but there were no chairs to sit in to wait. While I was walking to the door to wait outside, my puppy escaped from her collar and ran to me, probably thinking I was leaving her. The staff restraining her became frantic and hollered at me to catch her. This only aggitated my puppy more and they had to drag her off with two leashes. I drive out of my way to support this business but they are too busy with other distractions to care professionally for their customers and dogs. If they require masks that no one else in the area requires, then they should alert customers in advance, manage situations, and provide a comfortable waiting area or masks for those without.

Great place with friendly staff. Long ago they taught my dog Lacy how to swim and recently just…read moretaught my dog Daisy how to swim. Neither of my dogs knew how to swim and were both trained how to swim by Hip Dog. It's like the greatest place on earth for dogs. It's a great experience for dogs and people both.

Great experience at Hip Dog, Tom was great with our dog. Everyone was very friendly. 10/10 will…read morerecommend to everyone.