This place has a high standard for cleanliness and professionalism! The rooms are up to date and…read morevery cozy! Front desk staff were extremely helpful and attentive. After getting my room, even the cleaning service crew greeted me with a smile and convo, you can't help but to rate this place 5 stars, great job crew!

There are other Hilton properties in the area closer to better food options but over all the hotel…read morewas clean and quiet.

Very pleasantly surprised with this hotel. Traveling for work, I have stayed at several hotels in…read morethis area just not at this BW. My room was enormous (see the photo). It turned out to be a real suite. A "suite" in most hotels just means the one room is a little larger. Here the main room was as big as a usual hotel room. The bedroom was actually in an entirely separate room (with a door) from the sitting/desk/front room. There was a TV in each room. It was almost too much spaciousness for just little ol' me! The sheets and towels were clean and fresh. The A/C was noisy but it worked very well. They only replace the towels every third day, or if you ask specifically for some. The whole hotel was clean and fresh. The lobby and hallways were well kept. The staff were friendly and cheerful. The breakfast area was spotless. When I ate in there, the staff were obviously taking great pride in the service and the food. The breakfast fare was the usual stuff you find in every hotel. The coffee was decent. Thumbs up to the ladies on the breakfast staff! I haven't stayed at a BW hotel in years, but after this trip I will consider them more often. This particular hotel has become my first consideration whenever I come back here. Thanks!

I was very pleasantly surprised by this hotel. My husband…read moreand I were on our way back home to Texas from Kinder, LA. We left later than expected and needed to stay the night somewhere. We found this hotel and stopped in on a whim. I know Lake Charles is a casino destination, but I didn't expect a hotel outside of those to be so nice. The room was clean enough, though I did find a tiny potential blood stain on the bedding that I know wasn't from me. The staff is really friendly, especially late at night which was unexpected because in my previous experiences graveyard shift workers aren't typically the kindest. The sweet older woman working breakfast on Sunday morning was a champ. She was consistently asking "What do you need baby?". She kept everything refilled and met every request that was made. The breakfast was really good too! They have a fancy coffee machine that makes lattes and can do shots of espresso. Perfect for fueling up before heading home or to your next destination. They had a sign at the front explaining their current construction being done. It listed all the plans they have for bettering their hotel. It was some really cool stuff from the sound of it like expanding the breakfast area and adding a movie room. If I ever found myself in this area again needing to spend the night, I wouldn't hesitate to return to this hotel.

Doubletree here in Lake Charles has a great staff, clean amenities, smart tvs, year round heated…read morepool, and conveniently located where you can drive to where you're trying to go to in Lake Charles. If you haven't been to Lake Charles, everything is very spread out so you have to drive around. The hotel also offers a full bar and food services on the main floor, which the food is really amazing! It is very convenient if you don't want to go driving around all the time while visiting Lake Charles or if you're tired and you just want to eat at the hotel! If you're looking for something reasonably priced while staying in Lake Charles, this is the place you want to stay!

I stayed one night at the DoubleTree by Hilton in Sulphur for $230. Thought I'd get a real bed,…read moremaybe even silence after a long drive. Nope. Room smelled like someone forgot a gym bag in the vents. Checked the AC, black mold, straight up, like it was trying to start its own ecosystem. Then the college basketball team rolled in. Twenty guys, all jacked up, treating the hallway like their personal track. Footsteps overhead so heavy I swear the ceiling was vibrating. Weed smoke slid under my door thick as fog, by 12:30 I was basically secondhand high and stuck there because the window doesn't even open. Called the desk. "We'll call the coach," she said. Yeah, because nothing kills a midnight party faster than a bald dude in flip-flops mumbling "boys, bedtime." They kept going: laughing, coughing, probably doing jumping jacks right above my head while I lay there breathing it all in. If you're not into waking up smelling like a dispensary and coughing like a pack-a-day smoker, skip this place. I'd take a Motel 6 with bedbugs over this circus. One star. The place sucks.

Located next to the interstate this surprisingly modernize hotel with a friendly staff was a…read morerefreshing stay after a long drive. My room was clean my towels and linens were fresh bright and not discolored. The staff is friendly and very accommodating. The hotel has a full operating restaurant on its main floor. That's open from 6 AM to 10 PM. And the food was good. There is many things listed on its menu for breakfast lunch and dinner. There was construction going on in this parking lot so that took away from a few of the parking spaces. And I did find a cleaning rag left in my bathroom. Other than that I had a pleasant experience here.

This is definitely one of the best hotels to stay at outside of Lake Charles. It's roughly 6…read moreminutes before Lake Charles off the interstate. The hotel appears to be 2 to 3 years old, everything is brand-new. We really enjoyed the size of our room and the bathroom as well. We are avid travelers so if the hotel isn't on point it tends to sour the trip overall. They had a nice dining area and the gym was nice and had everything you need to get a good workout in, although I believe the elliptical was out of order. The big issue we had with this hotel is the fact that when we forgot our Room key and I came down to the lobby to tell them I needed a replacement key and there was a young lady(I wont say her name but she was younger) there and all she asked for was our room number and she gave me another key. That was a big security issue for me because I asked her afterward if she wanted to see my ID and she casually said "no it's ok". I could've been any random person off the street and been able to get into a complete strangers room. It would be different if she actually checked us in upon arrival remembered my face which was not the case. That's the only reason this hotel didn't get 5 stars. Hopefully they re-train her because off that lackadaisical response alone I ended up keeping my iPad by my side the whole time. I want to however give kudos to a gentleman at the front desk. I believe his name was Broderick or Roderick. The guy was stellar and accommodating with all of our request. It was my birthday weekend and he helped to make our stay über-comfortable.

Booked this hotel for an overnight trip for a concert and gambling…read more Good front desk staff. Hotel and Room were both clean and the stay was great. Not much more to say.

Great, hot breakfast spread - when we checked in the woman at the front desk informed us breakfast…read moreis 6a-9a but they start earlier around 4:30a for people needing to leave early (truck drivers, contractors). That is so kind of them! We were on a road trip & had a lot of driving to do so this was great! Even better - they have a set up to take breakfast to go with to-go boxes & bags! I'd never seen that before so I really appreciated it:) (breakfast options: omelets, sc eggs, bacon, biscuits & gravy, cereal, warm cinnamon rolls, assorted bread/bagels, auto pancake making station, packaged yogurts/juices, and assorted fruit)

I stayed here for one night and it was nice. I love the room, spacious restroom, kitchenette, comfy…read morebed, and views. The breakfast was stocked with great items as well. However, the fitness room is very small and the workout equipment is pretty cheap. The service was fine. It wasn't super friendly but also not bad. I would stay here again.

First, the hotel is very clean. Second, staff was helpful and friendly. In terms of location, it…read morewas fine. While a tiny bit more of an industrial area where it was located, it was in a fairly good location. I would definitely recommend the hotel for a night stay.

Red Roof Inn had clean rooms and their staff was nice but that's where it ends. We stayed in room…read more339 which is a queen room and boy was it tiny. No big deal because we were only staying 1 night on our way to our destination. But, if you want or need sleep, don't stay in that room. It's right next to the street and you can hear every car that drives by, all night long, and it's a busy street. The air conditioning unit was loud so it drowned out some of the traffic noises, but not all. And then every time someone went out the door to take the stairs, it would slam and we could hear that because there was a big gap under the door. The toilet flushed so loud that it scared me. And the towel bar fell off when I picked up a washcloth, so we couldn't hang the towels back up. Lastly, there was only 1 vending machine and it was broken. Needless to say, we won't be staying at a Red Roof Inn anytime soon.

Looks like the hotel has been recently renovated. We stayed in a deluxe queen room for two nights…read more Rooms was very nice and clean. Slightly small but it included the basic necessities. (TV, refrigerator, and microwave) Bathroom has mounted dispensers of shampoo, conditioner, lotion and body wash. Pets stay for free. Great location and price. Only con is that they don't serve breakfast but there is a Waffle House in walk-in distance.

Ok hotel for the price which was around 120$ for the night after tax. Just stayed one night. The…read moregirl at the desk was nice. Not doing breakfast at the moment due to Covid still, bummer. Walking into the room, it had a moldy(for lack of a better word) smell. AC works great. The room feels really humid. Not a fan of that. Im in room 125, the second to last door from the front desk. Laptop, nor cell phone, would connect to internet for me to do reports for work. The lamps have an outlet and USB port on them. The ones on the desk lamp do not work. The room does seem clean, which is a plus! They are still doing repairs/construction from Hurricane Laura. There is a tv, fridge, and microwave in the room.

After a long gay on the road, I tried to get a room, I asked the attendant for a AAA discount but I…read moredidn't have the card, I guess my app wasn't acceptable. I said I would pay full price as all I wanted was to rest. So the registration process continued, the attendant was now in a rude attitude. I ended up walking out and staying at another hotel. Unfortunately, one person can ruin someone's day and most importantly the reputation of an establishment, because of that one person, they are loosing my future business and any recommendation, (well a positive one)

Good enough accommodations. Friendly people. Expect at least 3 things to be broken or wrong during…read moreyour stay! We were able to use points to book two rooms here. One room had a bathroom that wouldn't lock and a rusty bathtub drain. The other had the front door hanging off the hinges so you had to finagle it to get it to shut properly. The toaster in the breakfast area had 4 slots for bread but only 2 worked. However, the staff was very nice and friendly and we had a good nights sleep.

We had 3 bus loads of 4th graders and parents on a school trip. Over 20 of our room keys did not…read morework. Some Rooms didn't have towels in them. AC didn't work in a few rooms Some of the floors were dirty. One room even had the tv on the wall with a cracked screen that wouldn't turn on. Would not recommend staying here.

The hotel so be shut down,no hot water,the bathroom not clean,the bathtub so disgusting,the lamps…read morein the room is broken and this hotel has a smell to it

This is a terrible hotel, I have around 100 days in Lake Charles and have had one bad stay after…read moreanother at this location, they never cleaned my room in my 4 days stay and never repaired any of the broken items I reported to the headquarters after getting not resolved from the hotel! I would not stay in this location!