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    Touloulou's

    4.0 (1 review)

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    11 years ago

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    Golden Nugget Lake Charles Hotel & Casino - Outside of Bill's

    Golden Nugget Lake Charles Hotel & Casino

    2.8(731 reviews)
    0.3 mi
    $$$

    Madison the server took absolute great care of us as well as the manager Christian, we had an event…read moreat the pool and they took care of our every need definitely recommend them and the pool

    I've been a long time visitor to the Golden Nugget Lake Charles, usually making at least two trips…read morea year. I was somewhat disappointed this year. The positives: The rooms are always clean. The staff is always friendly. (I've read other reviews complaining of the rudeness of the front desk staff, but I've never experienced anything but professionalism.). The Casino Credit staff is amazing and always so friendly and accommodating. Same with the Casino Hosts; always very nice and professional. There are several good restaurants to choose from and, although they're touristy joints, the food is always good and the waiters are always first-rate. The negatives: Only half of the elevators were working at any one time and those that were working were in bad shape and dirty. And the swimming pool bar staff around the pool absolutely sucks...and they always have. Always. I've never been to that particular bar where the staff was anywhere near professional. Also, they were out of several premium liquor options and none of the frozen drink machines were working. Additionally, when entering the pool area, I asked for an extra towel. I was told that it's "policy" that each person is allowed only one pool towel. I let the attendant know that showed sh*tty service, especially for someone that was spending about $10k in their hotel and casino over two days. Not sure that I'll go back to the Golden Nugget now that the Horseshoe is opened up.

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    Golden Nugget Lake Charles Hotel & Casino - The beach behind the gold nugget

    The beach behind the gold nugget

    Golden Nugget Lake Charles Hotel & Casino - The beach behind the nugget

    The beach behind the nugget

    Golden Nugget Lake Charles Hotel & Casino - Soak in Tub

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    Soak in Tub

    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

    Horseshoe Lake Charles - A Caesars Rewards Destination

    2.3(253 reviews)
    2.0 mi
    $$

    I stayed at Horseshoe Lake Charles from March 22-26 and had a very concerning experience…read more The room had multiple issues, including a missing door security latch and a bathroom that appeared poorly maintained, with possible mold and visible buildup. There was also a persistent sewage-like odor during my stay. I reached out to the hotel directly with documentation (photos/video) but did not receive a response, which is even more disappointing than the issues themselves. I would appreciate someone from management or corporate reaching out to address this.

    I thoroughly enjoyed my stay at the Horseshoe. It was certainly much quieter than nearby casinos…read morebut I was also there on a Monday evening/Tuesday morning so that may have made a difference. The room: check in was incredibly easy and they have a kiosk for self-service. The room itself was clean, spacious, and had all the typical ammenties one would look for. I assume most people who stay at casino hotels don't aoend too much time in the room, but if one did want to do that then this is a great choice. The bed was nice and soft, pillows fluffy, and the bathroom was spacious. The gym was a typical hotel gym. There was an elliptical, bike, treadmill, and a bench with weights. I only used the treadmill, which seemed a bit old but did its job just fine. Downstairs you will find a Dunkin and pizza place. The Dunkin was perfect for a quick breakfast. The egg bites came out piping hot and were delicious. The latte was standard. The customer service was great. The pizza place is meh. Thick crust, thick layer if cheese, not many toppings. I would skip this next time. The casino itself was quiet but it was a lot of fun. I found a blackjack table and the dealer was super nice and taught me the rules. I had a great time.

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    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

    Horseshoe Casino & Hotel Lake Charles

    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

    Horseshoe Casino & Hotel Lake Charles

    Horseshoe Lake Charles - A Caesars Rewards Destination - Horseshoe Casino & Hotel Lake Charles

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    Horseshoe Casino & Hotel Lake Charles

    Little Lake Charles RV Resort

    Little Lake Charles RV Resort

    2.5(16 reviews)
    8.0 mi

    Let me start out by saying I've never stayed here, I just recently stopped in to look at the…read moreproperty for a possible future stay when planning a trip to the area to visit my elderly parents. Although the office was closed a manager was onsite and the office was unlocked so I went in to get some information and requested permission to drive through the "park" and check out the RV sites and amenities. I will say the young lady I spoke with was extremely friendly and provided me with everything I requested. It's July 2023 and this place still looks like it's still in recovery from past hurricanes, the potential is here but the ownership seems to struggle to execute what's needed to revive this spacious RV Park. Being this was formerly a Yogi Bear's Jellystone Park for a number of years there is a lot of infrastructure however it's not been well maintained and this could be due to a number of reasons including the inability to make a capital investment due to the current cash flow and ROI. I appreciate that management allowed me to do some exploring of the property on my own, but after doing that unfortunately I would not consider staying here at this time, hopefully they can make the investment before it further deteriorates - the sites and roads need a lot of attention and it seems like some residents have been here for a long time. It also appears that some of the amenities, water park and pool have also been negatively impacted from the lack of maintenance, there are lots of ruts, potholes and the landscaping needs some attention although the main entrance seems to get the most attention it's not a true reflection of what's behind the gate. This is a prime location for a RV Park so I'll keep checking on their progress but there's lots of work to do...

    We stayed there the last two nights with our grandkids. After reading the reviews, we were…read moreconcerned, but it has really gotten better. Jellystone Park system has taken back over this RV park. Apparently, after reading the reviews, they have really cleaned up the area. We stayed in one of the cabins and as expected, it's totally without bed linens and towels. Fortunately, the air conditioners worked really well. We will probably come back and stay in our camper, the grandkids had a blast doing the waterslide and especially the Obstacle course that's in the pond.. we really appreciated that the guidelines of the park require everyone to wear a life preserver while on the obstacle course. This gave us grandparents great peace of mind while watching them play. the staff was very friendly and helpful, especially Ms. Fontenot!

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    Little Lake Charles RV Resort
    Little Lake Charles RV Resort
    Little Lake Charles RV Resort

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    Touloulou's - resorts - Updated May 2026

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