This is my second time out to The Nugget. The place is very nice looking on the inside. We came in…read morethe evening on day one, and also returned the next morning prior to departing the area. One star down, because they allow smoking in the building. Absolutely hate it. The evening trip was smoke everywhere. Interestingly, the next morning, there was very little scent of smoke remaining, so their AC puts in work. They were also replacing doors and equipment, and repairing areas to keep it in good condition. Half of the casino floor was closed off for some reason in the morning, likely remodeling or cleaning. I like a clean facility. They seemed to do a good job at cleaning as there weren't any glass cups or other trash hanging out. Security folks were nice, and very efficient. We weren't able to get on the black jack tables, too crowded the first night for the minimum we wanted to play at, or too few tables the next morning. So we hit some slots. Parking is easy. Garage and lots are available. Personally prefer the garage for the ease. We went to the Saltgrass restaurant on the premises, it had absolutely awful service. I won't take that out on the casino, it will get it's own review. Will definitely be back to the casino again. Always a good time, especially with the right people.

I want to share the condition of our room and the disappointment in the lack of pride in repairs…read moreand cleaning. I rarely take the time to complain as I am an optimist at heart. However, I am disappointed that the hotel would see it fit to offer a room in this condition to anyone with the amount of money spent here. We will enjoy our time here, we always do. I just wanted to share my thoughts in hopes the hotel will do better.

Traveled to Lake Charles to get a Ceasers Salute card…read more Cashier was very friendly and helpful. Casino was quiet and not too busy at the time.

We always come with a group of friends and all agree that the dealers here are terrible. Attitude…read morezero, skills zero. Latasha, Tatanya...as prime example. Zero attitude. This place is dead. And will never have quality players here. I gamble at L'auberge or Coushatta. Players all feels the same way. Maybe graveyard shift dealers only but nonetheless it's just bad juju when you see dealers with attitude like they don't wanna deal but rather sit on empty tables and collect. Maybe Horseshoe should consider dealers to keep their individual tips. That will help see which ones are bad. It took me at least 4 trips here to write this review. Just bad energy for gamblers like us here. Please don't waste your time even if they give you promos or incentives to play here

Modern, clean and comfortable hotel! Home2 Suites was the perfect choice for a quick weekend…read moregetaway. They also allow pets so our puppy was able to tag along with us as well. He loves sniffing around new environments so enjoyed the hotel as well I believe :). Our bed was a good size, comfortable and the room itself was spacious. We were also provided a welcome good bag with waters and snacks. The hotel also offers complimentary breakfast in the morning which was a nice touch. Reminds me of the old school hotel stays where the establishments as a whole really wanted you to feel welcomed and enjoy the overall experience from start to finish. We really enjoyed our stay.

* love the size of refrigerator to store things and it was clean. theres two different areas to sit…read moreand eat which is nice. * check in was a breeze and theres a nice seating area in front for smokers or enjoying the nice fire. * the pillows were a bit too soft but after asking for couple more i was able to sleep. * free breakfast in the morning does help just make sure to hit it up early.

We stopped here for the night traveling through from TX and saw they were the number one rated…read morehotel on Yelp. Is it a luxury resort? No, but I would stay there again. It was: SUPER SUPER clean Friendly caring helpful staff Clean laundry room No breakfast because you know Covid. Snacks, sodas and laundry stuff available at the desk. A microwave and fridge in the room Great tv selection Security cameras for safety if you're concerned Good location We met the owner, Richard who is a delightful man. Sir, thank you for a good night's sleep and a great hotel!

I stayed here for one night and it was nice. I love the room, spacious restroom, kitchenette, comfy…read morebed, and views. The breakfast was stocked with great items as well. However, the fitness room is very small and the workout equipment is pretty cheap. The service was fine. It wasn't super friendly but also not bad. I would stay here again.

Got the job done. Clean and fairly quiet. Free breakfast was what you'd expect for a free breakfast.read more

I had never stayed at a Tru by Hilton hotel before. Driving up I noticed the flashy vibrant…read moreexterior colors, and being used to subtle muted hotel colors, it definitely caught my attention. I was also somewhat thrown off by... when I walked in I saw what looked like an airport convenience store checkout station with snacks and souvenirs for purchase. The attendant greeted me, but was wearing a t shirt and hoodie, so, I couldn't tell if this was the concierge or if I needed to go somewhere else. The staff was friendly, and check in was painless. I was greeted with a goodie bag and a "thanks for being a Hilton Honors member." When I went up to the room the TV was displaying a "Welcome Nick," which was a nice touch. I also received a text the following day to see if I was enjoying my stay. There is a complimentary breakfast buffet with a variety of options open early (around 6am) to accommodate those traveling for business. There is no pool, but there's a gym with plenty of exercise options. There's also a lounge and business area with work stations, foosball, and areas to just unwind. The rooms are relatively modern, yet cozy, each equipped with most typical hotel room amenities. Tru is located near several other hotels, and it's almost walking distance from a variety of restaurants. If you want to gamble, the casinos are just a short drive from the hotel. Some tips: Sign up for Hilton Honors to get a little goodie bag upon arrival. Take advantage of the breakfast, as it's actually pretty good. I was impressed by the body wash/hand soap that was provided. The dispensers were neat, and had a squeeze functionality that I'd never used before. But the fragrance of the lemon sugar scent was very enjoyable Cheers!

Hotels are amazing. Sleep, eat, swim. But unfortunately I was there for work. Services, including…read morea fitness center and a complimentary breakfast that provided a good variety of options. The location was convenient, making it easy to access nearby restaurants and my work site. Overall, I had a pleasant experience and would definitely recommend this Holiday Inn to anyone traveling for business or leisure. I look forward to staying here again on my next trip!

Hotel was nice but room was dirty. My husband and I stayed here recently, the bedding seemed clean…read moreand the bed soft. Hair in the bathroom and foot prints. The chair had hair and stains and floor had stains. The lady that checked us in was nice. It's in a great location very close to the casinos. Dove soap is nice.

disgusting. went into the pet friendly room and it smelled like farm animals. there were stains on…read morethe sheets right where you pull them up to your face. even my dog didn't want to go in. never again. next time someone says no refunds I will look at the room fi. very dissatisfied

I am by no means picky about my hotel rooms. We spend so little time there anyway. But this room…read morewas intolerable and disgusting! We complained and got a different room. That room was so gross we could stay there. Hair and bug poop all over the bed. The shower was filthy. Never again!