General, post cancer. Professional…read more Referred to specialist in urology Helpful and understanding

While I'm happy the business is doing well and they are busy and thriving I should never be told I…read morecan't be helped when I call that's just bad. You can't understand the gentleman that works the call center and when the office calls you back they are in such a hurry I always feel rushed. So they really need to work on their patients communication skills.

Pretty well-oiled operation from what I could tell. They were able to squeeze me in for a…read morelast-minute appointment and even sent a confirmation text. I arrived early for my appointment, filled out my paperwork, and was seen pretty close to my appointed time. The staff was professional and Dr. Smith was courteous and humorous. I'll be back...

Dr. Warren Smith is the worst doctor I have ever come in contact with and his MA Shone all she does…read moreis argue with you over the phone she is so rude. They are both terrible people don't ever see him he is awful. They don't refill your med's he spends 5 minutes with you then walks out. They don't return phone calls. Don't waste you time seeing him.

Dr. Chiang put me on warfarin and I had to go in for weekly blood checks. Based on one of the tests…read moreI received a call from one of his nurses and she told me to change the doses. It didn't sound right and I asked her to repeat it. I then asked her to have Dr. Chiang call me to verify it. He never did so I felt it must be okay. Went back for my weekly testing and an other nurse was shocked when she saw my reading. I was in a serious danger mode. Dr. Chiang came in later and all he could say was that it was a miscommunication. No apologies. A miscommunication? Are you kidding? I found a fantastic doctor in Henderson. Now, my dentist and all my doctors are in Henderson or Las Vegas. I don't trust any doctor in BC but my chiropractor.

Dr Chiang is a fantastic doctor and extremely helpful! Although, calling his office has always been…read morea bad experience. If you end up speaking with a receptionist named Kim, my advice would be to hang up and wait until you can speak with someone else. I typically don't name names in bad reviews, but this woman truly earned this review. She had a bad attitude, was condescending and constantly interrupting me throughout my phone call. It makes it hard to receive help when you can't even explain why you're calling without being interrupted. I think a new reception staff would make this place 5 stars without a doubt!

By far the best family doctor I have ever had. So knowledgeable and has helped me along the way…read morewith so many things. I've had four surgeries in the last 4 years. Made the process seem seamless. Thank you just isn't enough.

Ms. Cross is ok but the staff at Boulder City Primary is the worst. I am confident that if Cross…read moreknew how the front office was, she would have to fire everyone. They are always rude on the phone, when you can get through, and in person. They always seem bothered to be there. There is always turnover in that front office, probably because everyone is bitchy and in a bad mood. I will NEVER go back and have told everyone I have referred to her to look elsewhere. Cross should have never moved locations.