We went into the store - that's over an hour away - after checking the inventory on the website and…read morecalling for a specific fish finder. Come to find out, the inventory was off and there was no fish finder. And yes. We did call to get confirmation that it was in stock. The sales person didn't act like this was a problem. In fact his words to us were "people come from farther". Not a great experience. Will be a while before we go back.

I bought a boat back in April from Tracker Boat Center. A very easy process dealing with Anne. I…read morewas traveling from out of state and from start to finish she kept in contact with me making it a flawless purchase. Also thumbs up to the guy's in the service department for having my boat ready to go.

If you need outdoor gear OR if you don't and just want to browse check this place out!…read moreYou can go in for something specific and they'll help you get in and out. You can legit go to browse and they'll be just as friendly and helpful! Favorite experience was going in to browse, found a pair of clearance shoes for my son and for some reason there was only one shoe! They looked in the back, called the other location and could not find the other shoe. Ended up buying a different pair, a week later I got a phone call (mind you I didn't specifically leave a number they just have me in the system for rewards) saying they had located the other shoe and would I like them to hold for us? I was blown away! They took the time to note who we were and actually follow up! Of course we went in for the shoes they even gave us the extra discount that would have applied the day we were originally there! They also have a good selection of used items at awesome discount and you can put your items on consignment too! Visit both their locations downtown and Central Park

This is mostly intended for my Virginia friends but when a business excels in so many ways, it…read moredeserves to be noted. Robynn and i have deleberately avoided participating in any black friday shopping for all the reasons we're all so familiar with. But my wife has recently become a "backpacker" and I wanted to get her fitted for a legitimate backpack so we made an exception to our black friday rule and went to the only place I would go to locally backpacking and other outdoor gear, River Rock Outfitter Even though the shop was filled with customers, Keith and April, the owners, immediately greeted us. When April finished with her customer she began the process for fitting my with a backpack. This process which included measuring her torso, what type of backpacking it was for day hikes or multiple day/night trips, types of weather, trying on multiple packs (with weigjts in the pack) took approximately 40 minutes, maybe more, but it was such a pleasant experience, it only seemed like minutes. My wife and April found the perfect pack but since it was not in the color my wife wanted, April placed in on order. We'll return in a day or two, try it on again and walk out with an early Christmas present for my wife we will now be able to share and enjoy many more years of backpacking together with a comfortable backpack. If you want professional backpacking and other outdoor expertise and a wide selection of high quality gear from a polite, courteous, friendly local business, go to River Rock Outfitters; you will not be disappointed.

Popped in looking for a sling bag that would fit my 13' iPad Air. They had a wide selection of…read morebackpacks and sling bags. The clerk was very helpful and helped me evaluate choices. I found one on sale that met my needs.

Top quality durable tactical clothing, shoes, packs and bags. Very friendly sales associate. This…read morewas my first time in one of these stores. Prices seemed high, hopefully they have good periodic sales.

I can't believe I haven't written a review for this place. I almost always stop here when walking…read moreCary Street and shopping. They have an amazing selection of high quality and name brand outdoor clothing and usually have some seasonal items on sale for 30-50% off. So you can snag some really good deals on things like Patagonia, Vuori and North Face here. They have shoes, rock climbing gear, hiking gear, etc. And tons and tons of mens and women's clothing as well as socks and accessories. Staff are so friendly and helpful and welcoming.

I love, love, love this mom and pop shop! Every time I visit Carytown, Walkabout Outfitters is…read morealways at the top of my list to stop by. The selections of camping gear, outer wear, and comfortable footwear, could make me spend hours at the store. Have always had great customer service and received $5 through the mail for signing up for their rewards program!

Bought a few things here, great staff and very helpful, worth the drive from NoVA. i will be back.read more

Wonderful experience! We had a great time here! The service was super friendly and we will…read moredefinitely be back!

I was worried from pictures that the place wouldn't have what I needed. It's bigger than it looks…read morebut packed with a huge variety of new and used gear. It's a big mishmash of stuff but all of it was extremely well organized and a good price for used stuff.

Richmond needed this place, and Nate(?) Is the guy to bring it. The place is an out door gear and…read moreclothing consignment shop with a couple of neat/trendy/high-volume items like hiking poles, camp kitchen gear, freeze dried food, and microspikes. What impressed me: -Everything is clean, bright, and in good repair. There's a heavy duty sewing machine and repair station visible in the store. It's clear he repairs any imperfections before things go on the shelves. -The employee(s) are incredibly knowledgeable. -The place has a ton of outdoor books and trail maps. Stop by if you want some ideas for hikes in the area. When I stopped in I picked up repair and re-fill work on a Feathered Friends sleeping bag and brought my fiance. We ended up leaving with a bag full of loot. In her words, "I didn't expect to like that store but the clothing is really nice!" We will certainly be back.

Awesome place to stock up on the most up to date outdoor products and gear! We found some awesome…read morebrands that we live here including Prana, Birkenstock, Patagonia, KAVA, Chacos, Keen and more! Done of the specialty areas I noticed in the store wear bags for outdoor usage, sunglasses and hats for sun protection, and pet supplies to take you furry friend along with you on these Virginia trails! The staff is super friendly and helpful when looking for sizes, products, and even class information regarding upcoming events! I'm looking into the wilderness survival course! If you are in need of any outdoor camping, sporting, cooking, or fashion-wear, this is the place to go to!

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

this store is great! as someone who gets all of their hiking and outdoorsy gear second hand from…read moreonline stores, it was great to go in and see everything they had. compared to the condition of the items, i believed everything was fairly priced. there are tons of stickers and other accessories they carry from local/sustainable business. i was able to pick up a bracelet made from old bike parts and i've been loving it ever since! super chill vibe - the employee had a great conversation with my partner and we left very happy! it's also located near a few other consignment and antique stores, so i thought it was worth the 2 hour drive!

I was excited to here that a secondhand outdoor gear store had opened in Charlottesville, and when…read moreI checked it out yesterday I was definitely impressed! The store was laid out very well and upon walking in you wouldn't have any idea it was a second hand store. They do stock some shirts and clothing etc that's not used, but all the major gear is. They also have lots of nifty stickers for sale to jazz up your car or water bottles. I was really impressed with the selection and quality of the gear they had and it was all at a price point I can get behind! I didn't make any purchases that day because we're about to move and the last thing I want is more stuff to pack, but as we have a baby boy there's a few gear additions we need to get for successful family outings, and so I'll definitely be back to high tor soon for those! Can't wait!

The person who helped me in the shoe section, Lucas (?), went above and beyond for me. He knew off…read morethe top of his head the exact shoe in the brand I wanted that would fit my needs. He even checked my current shoe's tread to see what kind of walker I am. He had other shoes ready if I didn't like his selection, but he nailed it on the first try. I don't want to shop for shoes anywhere else!

I really like Richmond's REI, it's pretty well organized and usually has what I'm looking for. Like…read moremost people, I come here for all my outdoor needs, especially when it comes to camping. It's located near the Whole Foods in Short Pump and has a lot of free parking out front. You're able to do curbside pick up if you want too. I usually go inside because I enjoy looking at all their goodies and daydreaming about outdoor trips. In the past, I've gotten climbing gear, camping gear, and apparel here. While things are pricey, I appreciate what great quality their stuff is. And I while I have never used this before, it sounds like they repair the stuff you get from here for you. I just learned on a recent trip that you can use your receipt to get free access to state parks if you're a member which is so awesome. I'm excited to use this for Pocahontas State Park next time I go. The people are always super kind here and willing to help with any questions you may have.

I love this place. It's small and doesn't have a huge selection, but there are some neat things…read morehere. I bought some weatherproof notepads, a weatherproof pen that writes upside down, a pocket knife for my son, and some camping can openers.

Very good shop. Has a lot to offer. Jeff is a fantastic person he will help in any he can.read more