Would not use anyone else in the past 5 years since we bought our house. Scott R is knowledgeable,…read moredependable, and reliable. The office is quick to return calls and very pleasant to work with. Would not call anyone else.

Why say its $145 to come out if its minimum $300 no matter if they leave in 5 mins. Why not say…read more$300 for the 1st hour and then whatever your rate is after that 1st hour? I complained and they dropped to $255 but still not upfront in my eyes. They said the $255 was the price had it not been after hours. intitially I asked how much to come out and take a look. Was told $145 since it was after hours which is fair. Then the bill was over $300 for 5 mins of work. No parts were replaced or anything just a flipped switch. most companies that simple of a thing would have been included in the $145 service charge. If they would have spent half an hour putting a new valve on or something the 1hour labor charge would have been justifiably. They are nice on the phone and nice when they show up but when it comes to the bill I hope people can learn from this.

He was at my house a day after I called when other plumbers still had returned the call. Charged…read more$55 trip charge and hustled the whole time he was there. Great service! He's my new plumber...

My kitchen sink wouldn't drain. My home warranty company sent Randall & Sons. He supposedly…read moresnaked the drain, told me it was fixed, and said he'd come back out at no charge if it wasn't fixed. A few hours later I washed some dishes & sink wouldn't drain. I contacted him, he refused to come back & he told warranty company my drains needed to be hydro jetted as they were "full of grease and debris." Warranty company wouldn't pay for it as it was "too expensive." I finally hired a handyman who said, when fixing. that the drain was snaked in front of a curved part of pipe, but not after and there was a clog in the pipe after the curve. Thankfully handyman cleared the pipe and the sink drains great now. I DO NOT recommend Randall & Sons.

The need to clean the system with a root router was avoided after using a camera and found a low…read morespot in the system! Repaired the low spot and drain started to flow!

I needed a kitchen faucet put in that I had bought at Lowes…read more It cost me $478. Outrageous! Every time I turn on my sink I feel sick, that I was so gullible and paid that ridiculous price. When I complained about their pricing I was told they use the national average, and I could have had a free estimate done, if I'd asked. I didn't ask because I expected fair pricing. But to have the tech come was $109.00 unrefundable service fee. He was there, I needed water, so I said okay. I will never use them or recommend them again. Their name is appropriate, Advantage takes Advantage. I want Michigan pricing, not some National Average they dreamed up.

I was very happy with the work done by Bob Frame. I had them run a new main water line for my home…read morewhich involved removing part of my driveway and the road. The work was done well, everyone was perfectly professional at all times, and the task was completed perfectly as promised and quoted. The price was fair for the job and once completed adds substantial value to my home. I am very happy and would recommend Bob Frame to anyone doing large plumbing jobs around the area.

Kyler did a great job and was extremely professional. Highly recommend their services.read more

Edward J White gave me a estimate for plumbing to be done for my irrigation system. He showed up on…read moretime and was very thorough. I went with another company that was highly recommended due to less cost and quality of work was the same. I would still recommend Edward J White to everyone that is needing a plumber because he is thorough and does show up, explains things very well and does what he says he's going to do.

Our water heater stopped working. The plumber came out in a timely manner, replaced the unit,…read moredrained out the broken one and hauled it away when he was done. He was respectful of our property, friendly, and did a great job.

Had one good encounter with Chris after he was referred to me by my long-time hvac guy. Tried to…read morego back to him for a another job. Sadly, this time was frustratingly unresponsive and incommunicative. Perhaps he's overwhelmed with jobs (hopefully), but the inconsistency of being told he would get back to me and then no response, etc, etc., and ultimately left hanging, just become too frustrating. I had to move on. Sadly, the interactions left a really bad taste.

I was looking for a plumber since the last one I used didn't do a job correctly so I called Eagle…read morebecause of the reviews. I called and made an appointment Chris came out and took care of the original problem. The next morning I went into the laundry room to water on the floor, I called Eagle again and was told that he would be out later that evening. No call no show his last word to me was that it would take longer to drive to my home then it will take to fix the problem. It's 5 days later and still the problem isn't fixed. I had to shut the hot water off to the washer to stop the leak. So I'm on the hunt for a plumber maybe the next one I find will be reliable.

Had a drain backup Sunday night. Called for help and he agreed to a time after I was home from…read morework. I didn't miss any work. He was right on the problem. Everything is flowing again! Could not be happier.

Guy charged me $189 service call, because it was the day after Thanksgiving. I had company coming…read morethat evening, so I was willing to pay it. He was here maybe 10 minutes refused to roto my kitchen sink drain stating it was plumbed wrong. It may be plumbed wrong, I'm not a plumber but been like that for at least the 15 years I have lived here. I shouldn't have paid the service call but I'm a man of my word, went to Lowes bought my own rooter cleared the clog in 15 minutes. Hope he sleeps well tonight; Karma will catch up one day.

I contacted Eby because a friend highly recommended them and I am glad I did. The HVAC technician,…read morePatrick, was very nice. He even allowed me to look over his shoulder while he explained the workings of the furnace and what they did. I learned quite a lot thanks to his patience. I intend to now call Eby for any furnace or plumbing issues.

Prompt, efficient, courteous, professional, responsive and reasonable. Would recommend Eby for any…read moreplumbing related issues or projects.