Would've liked to have done business with them. Had a problem he solved and sent pictures to see if…read morethey would be willing to be hired to help. After a couple of calls back to them, I've been ghosted.

I had some challenges with a recent gas-leak repair strikingly similar to Lauren S. When I…read morescheduled the appointment, I was told a written estimate would be provided before work began and that the total cost would likely be around $400-$500, based on a rate of $185 per hour for labor. The final bill, however, was well over $2,000. I was not provided an estimate on site. Two technicians were sent, and it turned out that the billing was calculated at $185 **per person per hour**, including drive time that appeared longer than travel time at rush hour from their headquarters according to Google. After reviewing the invoice, I had to seek legal advice and confirmed through an independent witness that the technicians were on site for only a few hours. We ultimately reached a resolution after considerable back-and-forth. I would recommend asking for a written estimate and a clear explanation of hourly billing before authorizing work. Write down everything and do not proceed unless you have a written estimate you agree with.

I appreciate their honesty and fairness in their work…read more Last year they replaced my outdoor spigots in a very timely manner. This week they replaced faucets in my bathroom. The price was more than fair. They're always prompt and polite.

So far, Aaron's Plumbing has been a great add to my list of plumbers to use in the future. They…read morerecently came out to my house to give me an estimate on the plumbing that was required for my main pipe from the second floor all the way down to the basement. It's a heavy iron pipe that was put in in 1918, when my house was built, it has a hairline crack in it. It will be costly to get this one replaced with PVC piping. They took the time to discuss it with me, wrote me out an estimate at the time they were here, so I have something to refer to, we're in the ballpark, figures quoted by others and we're also thorough on explaining the costs, and what to expect. Since this is just a preliminary estimate, I am not going to hold them to anything as we all know those change once you get into the big jobs, but I am sure they know what they're doing as I feel comfortable with that. They are licensed, bonded, and insured, which is a highpoint for me. Their reviews are good from past customers. Aarons plumbing representative said showed up today were courteous, on time and respectful of my requests while I was describing the desires of my future project. I hope to continue working with this company, but I am accruing more estimates as I go on in my project. I always do my research and I know I can count on them to give me. Good answers if I ask questions. Thank you, Aarons plumbing. More later...

Service with Home Comfort Experts has been reliable, their customer service is fantastic. They got…read moreall my information inputted and my new install on schedule very quickly.

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.

Requested service-set time and arrived late, speculated about the issue without fully researching,…read moretold me to do abc which I did within 15 mins of him leaving and asked to come back to re-assess. No reply. Do not recommend!

Water heater stopped working. Called Randall and Sons after seeing their great reviews. Got lucky…read moreand they were able to fit me in. Had a bad fume sensor that they were able to pickup and finish the job all in two hours from initial phone call. Reasonably priced. Wife is happy that we have hot water again. Very nice and personable workers.

The need to clean the system with a root router was avoided after using a camera and found a low…read morespot in the system! Repaired the low spot and drain started to flow!

3rd year with A.P. Their front office is polite and professional and their plumbing staff are…read moreknowledgeable and dependable. Their Diamond Club is worth signing up for. 24/7 coverage. Highly recommend !

Steve's, now Tatay's, was excellent. They showed up when they said they would, they diagnosed and…read morefixed the problem with my well within an hour of arriving, they were pleasant and knowledgeable. All in all it was as a good experience. Their price was in line with other providers. 5 stars

Steve's replaced a pressure switch on my well. Total professionals: friendly, punctual, and shared…read moretheir knowledge as they completed the repair. Very clean and left no mess. Highly recommended!

I'd give them five stars but they admitted they didn't know if the repair/cleaning they did would…read moreactually help. They were polite, office was slow to respond, and their quote was well drawn up and easy to understand. I'd recommend them and will use them again in the future.

We tried desperately to get this company to come out and empty our septic for just over 8 weeks…read more They continuously rescheduled with us over and over. Stating that drivers didn't show up for work and or were behind on their schedule. Maybe others will have better luck than us.

Our septic backed up on the day after Christmas. Dan rearranged is schedule to get us back up and…read morerunning. He had a totally professional attitude, cleaned our drains and made suggestions to help us in the future. He gets a five star from us and would recommend him for any of your plumbing needs.

Dan is professional and knowledgeable and shows up when he says he will. His work quality is top…read morenotch and his prices are fair. I would highly recommend this company for any of your plumbing needs, large or small!