Called them to have a vehicle towed.. said they would be an hour.. 3.5 hrs later they never showed…read moreup and now not answering the phone. Complete waste of time.

fast service, quality all the way. I cannot emphasize how impressed I was with this towing…read moreservice. Best price by far!!!' I will recommend to everyone I know

Great people and great service had to get my car inspected jessie was so kind and vicky was so…read morenice. Will not go anywhere else

Great place great group of guys there a one stop shop from towing to hauling and even repairs to…read moreyour car,truck,SUV even big rigs call them today to make a appointment they won't steer you wrong

Very nice shop any time I need there assistance for a tow there very fast and professionable. I…read morehighly recomend them

Would never recommend this place to anyone unless you want one hell of a headache. The owner is an…read moreasshole who is very unprofessional and ruthless to deal with. They are holding my car hostage behind locked gates after the cops had them tow it the other night and they are acting as if it is their property. My insurance does not have local adjusters so im having to get photos of it myself and they are acting as if it is such a problem that I have to go get more photos because my insurance is being difficult with the photos. I wouldn't trust them to fix my car or tow it again. This is the worst experience I've ever encountered and hopefully the last time I need to use a company like this.

Excellent and intelligent service. We were recently stranded with no electrical systems in our van…read moreworking. Completely dead even though we knew the battery was fine. Elite's tech Rick provided excellent service through AAA and a pleasant personality. It was not a dead battery, rather a poorly fastened critical electrical connection. His knowledge and skill quickly got us on the road again without needing a tow.

As I was leaving for a work trip, my car would not start. The screen said it was a brake problem…read morewhich seemed odd. I called Honda and they recommended it be towed vs trying to drive it in. Thankfully, I had just renewed my AAA membership the day before. I called them and they contracted with Elite Towing to tow my car to Honda in Winchester. AAA had quoted 2 different times so I called Elite to confirm. I wish I could remember the ladies name that I spoke with. She was extremely helpful and very pleasant to speak with. She assured me the driver would be there in about 45 minutes. As committed, Matthew called me when he was about 15 minutes away. He got my car loaded and drove me to the shop. He was extremely pleasant, courteous, professional and took great care in loading my vehicle. I highly recommend Elite Towing. They were a pleasure to work with and helped bring some peace to a stressful situation.

I took an elderly woman there after her car was towed in an accident. I ask the guy to explain to…read moreme how they charge and one of the owners starts swearing at me. He didn't even need to be by the car. An employee took us down and he came down im assuming to pick a fight. I tried to talk calmly to him but he wanted to flip out. Kept telling me "I'd know when he was yelling and everything is legal. DO NOT GO TO THIS GARAGE. They are unprofessional and rude. The only one that was any help was the employee. He explained the charges so i could understand. They are working with the cops so they get the call every accident. Then the charges start adding till they get a free car fix it and sell it.

These people are amazing in every way and aspect…read more My vehicle broke down on new years day with my children in it. The tow truck came out almost immediately that my ride hadn't even arrived yet. He was more than understanding and agreed to come back later once my ride came to get us. Then once at the shop I received an estimate the very next day. They also were able to help me get my vehicle back on the road asap which is super important as a single parent and even helped me with getting to the shop. They truly do great quality work and just are good people in general as well.

Great folks to work with! A deer got into my Fathers truck and Roman's was able to acquire all the…read morenecessary pieces (it's a 20 yo truck) and make it look brand new! Fantastic company and I appreciate the quality work!

Romans is the best. Kept me informed of progress on my car. Repair was excellent and my car was…read morespotless when I got it back. They go up and beyond! Would highly recommend.

This gentleman has rescued me twice. Very professional and excellent service. One was a jump start…read moreand the other was a tow. He also seems to be the only truly local place that accepts triple AAA. Treated me and my vehicle with respect on both occasions. Highly recommend.

Be careful, this company will steal your car OUT OF YOUR DRIVEWAY and claim that it was illegally…read moreparked and charge you $270 to get your car back THAT THEY STOLE OUT OF YOUR DRIVEWAY. But wait, there's more. That's not even the worst part, because during the process of stealing your own car OUT OF YOUR OWN DRIVEWAY, there's a good chance that they will also damage your car because clearly they don't care about taking care of other people's property and the things people work and spend their hard earned money. I watched them DRAG an AWD drive vehicle out of someones driveway, and they damaged the vehicle, and instead of doing the right thing and providing the poor people their insurance info so that they could fix the car that HEAVENLY HILL TOWING caused damage to, they pretended like they didnt do it and blamed the damage on the owners of the vehicle, when the vehicle WAS NOT damaged in the way it is now, before HEAVENLY HILL TOWING decided to steal the car out of the car owners OWN DRIVEWAY. I would think twice before using this company for ANYTHING because they clearly DO NOT care about taking care of your property and the things you spend your hard owned money on.

I was stuck on the side of the interstate so I called Hernandez truck repair and he came out and…read moregot me up and going in no time!! was very honest and respectful, and great prices as well! definitely will be calling again when broke down on 81! 10/10 recommend!

From the owner: we specialize in automotive repair, towing and heavy duty commercial truck and trailer repair read more

Fast response times always answers the phone absolutely zero issues with any of the times I have…read moreused this company for anything I really do recommend them

The worst tow company ever that doesn't have any care or consideration for anybody's property. The…read moreowner is very disrespectful and rude and cussed people out when he is in the wrong.