Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

C3 is a great company. I'm so glad I hired them instead of other companies. His estimate was fair,…read moreand his communication was great. As I am sure most people get really upset finding out there could be black mold in their (newly remodeled) home. Nathan was very patient with my millions of questions, and also at handling my tenant who was very worried and angry. It took a little longer than expected but understandable with all the rain. Global warming, and the larger volumes of rain coming down all at once create standing water or water that can seep into cracks near properties..... going to make a lot more work for C3. I had called a bunch of other companies and they were a total nightmare to deal with and their estimates were 6x what Nathan charged. Not only were they horrible companies but they lied to my tenant when they gave the estimate which sent her into a tailspin. I highly recommend this company. They are honest and fair, and got the job done within a week or two of my initial phone call. Also I read the fine print t in the contract so I knew that they don't repair damages caused by tape on walls floor etc. my apartment has painted floors so I sort of expected tape would pull up paint. This company definitely made a bad situation better.

Highly recommend Nathan and his team for mold remediation services. Their professionalism,…read moreefficiency, and responsiveness played a major role in helping us move forward with inspections and overall property improvements. Great communication throughout the process, and we truly appreciate all their hard work and support.

My wife and I recently purchased a home, but before we could move in, we had a water line burst…read moreunder the sink. Lime Green came in and did a fantastic job drying the water damage and documenting all of their work. David and Martin are extremely knowledgeable and professional, and have kept us up to date with their work as they went. Where they really shined has been in helping us deal with the insurance company. Mercury insurance (a terrible company), has spent the last week looking for every possible reason to deny us coverage. Thankfully, at every turn Lime Green has had appropriate documentation and evidence for their work. Not only that, but David has taken the time to walk me through the insurance process step by step, and has even gotten on the phone with the insurance adjuster and myself to fight for our claim. This service was truly above and beyond for what was a small job for Lime Green, but very important for us. Thanks to David and Martin for all their work with us, I couldn't recommend this company more.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

911 RESTORATION IS AMAZING!!! This will be a LONG but important and REAL review…read more.. Listen - As a top performing real estate agent in Los Angeles I constantly get calls from clients in emergency situations and that are looking for advice in super high stress moments!! And thank goodness I found a team that I can trust, after using so many companies prior that take advantage of people and their emergencies, it's everything to have people you can rely on and that will TREAT YOU RIGHT. From their service to their quotes and follow up... you don't have to think twice about "who you're using" in that stressful situation. Lemore and her team always take care of me and MORE IMPORTANTLY they take incredible care of my clients. I've literally had 5-6 jobs in the past 2 months in the community I live in and every single time Lemore ANSWERS the phone 7am, 8pm.... Literally 7 days a week... like nobody does that anymore ... NOBODY!!!! She respond quickly, communicate clearly, and handle everything with a level of professionalism that gives me total confidence every single time I refer them. My name and reputation are on the line with EVERY SINGLE recommendation I make and honestly? It's incredibly comforting knowing I have the best restoration team on standby ready to step in right away, take control of the situation, and help me guide my clients through a very stressful experience. Aside from this, you can TRUST they will give you the BEST value and price from the moment they give you a quote... they will always take care of you!!! Thank you Lemore (and team!!) idk what i would do without you guys... anybody that has any questions can message or call me directly at (310) 308-6685. Matthew B. Top LA real estate agent

I was having an issue with mold and called around to different companies to get the best quote…read more Roee was very responsive and came out to do an inspection. He was very thorough in investigating where mold was in my new home and was very professional. The only problem I had is that the quote I received from him was out of my budget. I would have loved to use 911 restoration but I had to go with what I could afford.

I recently had my bathroom repaired after a leak that affected the living room below, and I…read morecouldn't be more pleased with the company I chose. From start to finish, they handled the entire process with professionalism and care. The team was diligent, attentive to detail, and took pride in their work, the final result came out beautifully. Pricing was reasonable and clearly outlined in the contract, which I really appreciated. They also provided organized receipts for all materials, which showed great transparency. Communication was excellent throughout the project. They were responsive via email and addressed any concerns promptly. Overall, this was a smooth and stress-free experience, and I highly recommend their services.

The folks at Ursa did a stellar job installing our shower door! Super patient and accommodating…read more Messaging them again today for another job. Thank you guys! J

Built Well Restoration is doing a fabulous job in my mother's home…read more Already finished her main bathroom. Soon to work on her second bathroom. Water damage was the issue. Regarding the value, there was a ton of water damage, upwards of $15,000.00. For what had to be done, it's worth it ! Thank you, Vick for all that you have and are doing for my mother

I came to Vic after a few negative experiences with contractors after a firework destroyed our yard…read moreand part of our home last year. I was quite rattled with the whole experience of dealing with insurance and trying to weed out quality workers amongst the many contractor and restoration companies out there. It took me a while but when I finally came around to Built Well, it was the best decision I'd made throughout this whole horrific endeavor. Vic is highly communicative, straightforward, and transparent from the initial phone call and consult throughout the entire process. He has a calm demeanor that helped my frayed nerves when any weird hiccups with insurance happened. And critically, he stuck to his timeline and the crew finished work in the time they said they would so we were able to move back into our home by the deadline we required. I would recommend him 10/10. He was never pushy with us. A true professional and a great communicator. Our house looks great and the work is solid.

This is the one. Stop your searching and price comparing and go with MACS! I cannot rave enough…read moreabout the care and hard work Jose put into our project. The amount of times he went above and beyond was astounding (and honestly unheard of these days) and really made me feel like he cared about me/our home, not just a paycheck. Between the price, the customer service and the project service itself... they are completely unmatched! I am so so grateful for Jose and everything he did for us. He is patient, honest, hardworking and trustworthy - everything you want when hiring for a big project like mold. I hope we never have to use them again lol BUT if we do I will without a doubt be a repeat customer. And will be directing all my friends to Jose! He's your guy!!!

So do you ever have service providers disappear once they've gotten your cheque in hand? That's…read morenot MACS Restoration. A few days after we had fully paid them up for finishing their work, they called back to schedule an additional cleanup prior to testing. I think that one example shows how they really make customer service a priority, even when they might not have a financial stake any longer. Their prices on top of that were very reasonable and they had correctly assessed the cause of the water damage even prior to removing the walls which speaks to their experience on handling water damage issues. I liked how they were able to offer both demolition and reconstruction services. They were also very helpful in coordinating with our tenant instead of having us act as intermediaries. Finally they kept to their estimated timetable and to their quote (except for replacing a shower door which understandably would be an additional cost). Now you usually don't wish for more water damage to occur, but if it did we would definitely be interested in going back to MACS.

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.