I hired your highly regarded firm to assist in the handling of my injury case, but that decision…read moreonly led to your office preventing me from going to my physical therapy appointments, negatively impacting my treatment for injuries sustained in the accident. By refusing to amend your Letter of Protection, your office declined to work with my current provider and instead tried to usher me to seek treatment elsewhere (with one of your partnering providers). During this period, comments were made regarding my current provider that I found inappropriate and unprofessional. I was unable to see my caring physician for two weeks. Therefore, I thought it best to terminate your services, as they had done nothing but cause harm. When I requested the termination, it was then stated that there would be a lien placed on my settlement with the at-fault insurance company. No provision in the contract provided to me stated that such a lien would apply in the event of early termination. The contract was missing a signature from a representative of Frenkel and Frenkel, thus, according to your contract the contract was not valid or binding. Once I requested termination of Frenkel and Frenkel's services, only then was I provided with a fully executed contract, which had no date or confirmation of authentication. Raising concerns for me whether the contract was executed after my request to terminate. You have ignored my multiple attempts to reach out to you in regards to resolving this, which included a letter to my former attorney and then a Demand Letter to remove the lien, which was sent to both Frenkels and my former attorney. I called several times to initiate follow up and was still ignored. I will not be recommending Frenkel and Frenkel's services to anyone, and I will warn others not to fall victim to the same mistreatment and setbacks I experienced under your representation.

My husband more than 3 1/2 years ago. had a wreck with an 18 wheeler.Do not use this law firm do…read more not use this law firm! I'm going to do a detailed date by date of everything that we have dealt with with this law firm. We have been waiting after the recent settlement that was literally nothing compared to what he's going to deal with for the rest of his life For 90 day. His attorney that is probably someone that was just brushed off on my husband... Told him it would be 40 days. It's 90 days. At this point and they told us it would be 40 after the settlement. I'm going to do detailed detail detailed story about Frankle & Frankle and what they have done and not done If anyone is considering using them tonight do not do it. Let me post my story first!

Terrible Service. Once you sign the dotted line. You will never get a call are update. If you have…read morea case, that is Monitarly worth a call are update. You might. There is a Name you should remember. His Name is Andrew. Andrew handles call for several Lawyers, when you need to leave a message. He is not a Morning, person, evening, night. He will Hang up the phone on you. Your Lawyer will, never, ever be available. My Lawyer is Nitu Patel. As usual out of the office. If you have a Multimillion dollars settlement, than maybe you might get one call. DONT HIRE RAD LAW FIRM.

I had a personal injury case from April 2022 and it finally got settled last week (Jan 2026 check…read morein hand). These are the worst attonerys EVER! I would never use them again. If you have a simple accident with you as the passenger maybe. My husband used them and referred me because he had a simple rear end accident that was settled in about 9 months. He was happy with it but me..OMG I was injured in a parking lot. First they kept moving depositions, mediations, prep calls, all without notifying me. I would be waiting at our appointed time and no call. After calling them they would say ,'oh it was moved'. They will not answer your calls or emails in a timely matter. I would call and the receptionist (mainly a guy), would say they would call me back shortly. They did not. After days of calling and asking to be emailed back they would finally respond. They would tell you wrong info and forget to follow up to receive records (Abby), after my attorney quit/got fired i dont know which one, they assigned me to Patel in Jan 2025. No one told me until I called for a deposition prep that they failed to call me for, that I had a new lawyer and they moved my deposition. Andrew was rude. The intial offer was $974k then after deposition it dropped to $650k yet during mediation she told me to take $60k. At the mediation I was fighting with the company on one front and my lawyer on the back end. Like are you serious??? I had a sprain ankle, fractured foot, over 2 dozen physical therapy sessions, an injection, surgery on my ankle, got a pay cut, then got fired from my job because I had no return to work date due to my injury AT WORK and on top of that the whole time she was saying take the offer, take the offer, you don't want to go to trial if you go to trial our fees go up, time, expense of the case and its not guaranteed for the amount to be more BUT she failed to mention that as soon as they filed it as a lawsuit their fee went from 33% to 40%. I didn't know that until I got the closing cost paperwork. Although there was no court or trial, because they filed paperwork they got an additional 7%. RIDICULIOUS! When I refused to take HER lowball offers because nothing she said panned out and she kept lowering the amount and I refused, when I said let me know the trial date, she hung up on me. Then a few minutes later she called back like she didn't JUST hang up in my face and said she talked to the owner and they thru me a few more dollars. After she made it plain that she did NOT wanna fight for me, that she just wanted to take the low ball offer and the way they handle my case over the last almost 4 years, we came to a low ball offer and I took it to be thru with them. They are AWFUL! I was not happy with the way they handle my case AT ALL. Even before I heard ANY numbers. Not updating me, not getting the documents until I reminded you to get them (I asked if the receipts were in Abby said not yet, I followed up 2 weeks later she said still not in, I asked when were they requested low and behold the day I called for the update, 2 weeks prior is the day she remembered to request them, REALLY??) Abby was incompetent in my opinion, Lourdes never got back to you as the male receptionist would always say 'she will call you right back, she will call you shortly she will contact you by the end of they day', she never did, Andrew was rude, Patel...anger issues, lazy, did NOT want to work for me AT ALL, refused to fight for me. I feel like I gave them $52k to file some paperwork and they refuse to be on my team and fight for me. If your attorney makes every excuse in the book on why you should not go to trial after you explain to them that's the path you want to take, do NOT go to trial with them. Think about it when someone absolutely forces you to do something you 100% don't wanna do and you're PISSED about it, do you give it 100% your best effort, your best work? Absolutely not! I would give them a negative rating if I could.

HIGH ALERT Update:…read moreMy insurance company reviewed my records and identified a traffic ticket that Shawn Storey was supposed to dismiss. However, the ticket was not dismissed as promised. I was initially confused, and when I contacted my insurance, they advised me to check with LexisNexis for legal records. Upon doing so, I confirmed that it was the same unresolved ticket. As a result, my insurance premiums have increased by $120 per month, a rate that will remain for the next 5 to 7 years. This amounts to an additional $1440 annually and a total of $7200 over five years. Shawn Storey failed to perform the required legal work, and in a struggling economy, I am burdened with an extra $120 each month. I advise others to steer clear of attorneys who make false promises regarding dismissals or legal outcomes. I plan to contact him again to discuss this matter and seek a resolution. Update: Despite multiple attempts, he has not returned my phone calls as we speak.

I found Shawn here on Yelp and asked him to represent me regarding a ticket for running a stop…read moresign. On the ticket, the officer defined the intersection as 'unmarked'. I sent Shawn pictures showing that the intersection is marked. Shawn was able to present the information to the Garland prosecutor who then filed a motion to dismiss based on 'Complaint Error'. Thanks for your help, Shawn!

I encountered the services and staff of this law group when my mother and cousin were in a car…read moreaccident. from the beginning they were professional and courteous. from the deposition to the final settlement I was kept informed and Mom was given the utmost respect. thank you to all of the staff that worked this case.

FUN FACT: Did you know that Amy Witherite pays to have her clients remove their negative…read moreexperiences and reviews with her office? So you only see the bells and whistles. Not the hard core truth about her firm. Don't be Persuaded by money, speak your truth so that she can stop robbing Real people with real pain and real financial deficits from an unforeseen event. I still have not received all of the money that I am rightfully due from that accident. I was promised a $50,000 settlement. They only paid me 30,000 she took most of that, so essentially, was my other $20,000 stolen? The clients that are not afraid to speak up and speak the truth about this experiences are seemingly bullied by Amy witherite's response. She is a big bully. Just look at how she responds to people who challenges her firm. Challenge me Amy and I will create thousands of emails and bring this rating down to what it should rightfully be. 1 Star.

Upon hiring Mark Williamson to take my case over from another attorney, I was given the utmost…read moreconfidence from him that he "had me" and I had a 'simple' case, but it was anything but that. He did not communicate to opposing counsel, did not provide opposing counsel information that needed to be iterated from me, did not present them with options I provided, I once went 4 weeks without a work from Mark, despite blatant asks for updates. There were misspelled names of me and my child in court documents that I had to catch, inconsistent information across pleadings or documents, and an approach of "this is a slam dunk" but no real action being taken. Upon mediation, things that I did not say were shared with opposing counsel, and only a half day mediation was booked for a complex case. We got about 3 hours of actual work in. After mediation, I learned that a mediation agreement was drafted and sent to opposing counsel yet Mark claimed to have not received it, despite being copied on the emails. Mediation settlement notes were not sent to opposing counsel, despite opposing counsel asking for updates. It was left as "just wait for temporary court orders", but opposing side received not even an update. Come time for temporary orders, I got a call that the orders hearing was postponed (booked for 5 months) due to Mark and/or firm NOT FILING COURT REQUIRED PLEADINGS on time, despite being prepped for trial. This blew my case, set court back additional months, and required me to seek outside counsel and do serious damage control to my case. I never received any communication after this from Mark, essentially being ghosted by my own attorney despite sending 6+ written communications for an explanation and my files. I had such confidence in this attorney, but it ended up harming me, my life, my finances, and my case more than words can say.

It took them over a week and a half to call me back! I left 2 messages with their answering service…read moreand was told that an email was sent to them about the urgency of my situation. Obviously, it wasn't urgent to them. I called Connatser Family Law and got an appointment the next day! Don't waste your precious time with Park Cities Law unless you have a lot of extra time to throw away. Call someone who cares and knows how to treat clients. Customer Service is key....and they lost it. So sad because I've read a lot of great reviews about this attorney. oh well

Michael Eaton heeded my urgent call & jumped in with short notice to represent me in an emergency…read morepetition hearing. He methodically & swiftly handled the situation which resulted in a dismissal of the action and brought me great relief both legally & emotionally. His legal fees are fair and he is a good communicator as well as a good person .

Excellent lawyer and reasonably priced for landlord & tenant matters. Highly recommended and will…read moreuse them all the time from now on going forward!

Just want to say thank you Martin for putting us in great hands with Sachi,…read moreWhich was a hands-on attorney that I wish I had from the start before she took our case we felt like we was just another case, stuck in a file somewhere Thank you, Sachi, and Emily for making journey so much easier.

I was referred to by my 1st attorney and what a mistake that was. Chavez and Valko knew how to call…read morefor payment for approximately 3 year's yey I constantly had to call for updates which of course I was charged for. I finally decided to try and complete my application on my own after almost 6 years and viola, I got it in 6 months. Would not recommend at all. Shoot, I will be happy to guide you. Lord knows I learned enough.

I hired an attorney, who then left the firm. So I got a new attorney, and I felt like I had to do…read moreall of the work. She never called me, ever. I had to chase her to get every little thing done. However, it got done. So that's fine I guess. Not really impressive service but it works.

I highly recommend Shutt Law Firm! My husband and I decided that it was time to redo our wills and…read morereview our final wishes. We want to make the process of settling our estate as easy as possible for our children. I hope they don't need to refer to this document for many years in the future but it is a big comfort to know that we have these documents all prepared for when that time comes. It's hard to believe 75% of people die without a will and settling an estate gets tied up in probate court and how much time and court fees that involves. We briefly met with Isaac and mainly worked with Ana. We met one time to go over the decisions that needed to be made and then a few weeks after that to sign the documents. Ana took time in our initial meeting to explain everything and listened patiently to all of our questions. She was very knowledgeable and professional and has our best interests in mind. She is a very kind person and takes pride in her work. Call Shutt Law Firm today and make an appointment. Your loved ones will appreciate your planning for the future.