Drove up with no appointment and drove away in less than an hour. Price was reasonable and…read morefriendly atmosphere; these guys know their product.

They aren't kidding about the Quick part in the name. Had me in and out as a walk in customer in…read moreless than 30 minutes on a Saturday. The price was so reasonable. Excellent service and the guys are so nice and know their stuff! Thank you for making my kids car quiet again. They have been in business for over 30 years and this was my first time going there. Will definitely be back!

Called for a repair on my toyota crown and they were able to schedule me quickly. During the…read moreinspection the agent provided a full scope of the work and explained the process to bring the vehicle back to the pre loss condition. It was very thorough. I did not choose them to perform the service as they were on the higher end and this was out of pocket. If this was an insurance claim however I'd use them. I still would recommend them nonetheless.

In April of 2022, I made contact with salesman Jeff Appleman at Hiland Toyota. I advised what I was…read morelooking for. Due to a shortage of parts and inventory due to the COVID fallout, I had to be put on an allocation list with a fully refundable $500 deposit. Jeff explained exactly how it worked and would keep me up to date monthly as to how things were going. Jeff did as he said he would. He contacted me monthly to let me know where I was on the allocation list. The one thing I appreciated was that Jeff did not try to push another model on me just to make the sale. After about five months, I received my first call from Jeff letting me know that they had an allocation of the model I wanted but the car did not have the exact extra's I wanted. Over the next two months, I would receive three more calls for new allocations and that I was finally #1 on the list for the model I requested. I still passed because I had already waited this long so I might as well wait until the vehicle I specifically wanted was available. In month eight, I received the call that the exact car I wanted with all of the correct upgrades was available and I was given a build date. Three weeks after the build date, the car was at the dealership. I showed up a few days later to pick it up. Jeff met me and we went through all of the necessary details along with a test drive of the vehicle in question. After the test drive, I met with the financial officer and negotiated my loan in addition to just a few optional upsells options. Tip..... the extended warranty is negotiable. Soon after I met with Jeff again and I was on my way home with my new car. All of the staff I came across while I was there were nice and accommodating. Nobody is pushy. The experience was excellent and should I ever buy a new Toyota again, I will definitely come to this dealership first. If you want a terrific non pushy experience, especially because you know exactly what you want, contact Jeff Appleman. I really believe this was a win/win for everyone involved. And just for the record, I realize this review will show being made by "Jeff A". It is purely coincidental. same first name and Last name initial but we are in fact two different people with no relation. GREAT EXPERIENCE!!!

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

These guys are all amazing. They are honest, respectful, and communicate really well what is going…read moreon and what the next steps are. I want everyone to come here and feel safe with their vehicle.

Got stranded while on an out-of-town trip with a busted water pump. These guys had me in the shop…read moreand fixed within hours. Not days, or weeks, but hours. Even let me borrow a loaner car because I was in a jam. Probably the best customer service I've ever experienced in any genre of service. They also warned me of some other potential mechanical issues that may be developing, but in no way tried to force other repairs on me...said it could wait until I got back home. Price for the new water pump was under what I should have paid. I even saw the staff hugging another lady on my way out the door due to her being so thankful for these guys. Unreal mechanics and customer service...you can't go wrong!!

Very shady mechanics! Had to double back to get the "work" they done corrected and my car still…read moreisn't fixed for what I brought it in for! How do you conduct a tune up WITHOUT an oil change?!! My light came on four days later. It's so much more I could elaborate, but I'm going to keep it short and sweet cause God never played about me, and THEY SHALL REAP WHAT THEY SOWAvoid at all cost

I really appreciate Victor's for getting my son's car in right away. They had the part in stock and…read morewere able to complete the repair the same day. I find them to be reasonably priced as well. I recommend them for sure.

I was very pleased with the service. Needed an oil change and got a convenient appointment. I chose…read moreto wait. They did the work. Price was fair. I will use them again for whatever my car needs.

Everyone I encountered here was very helpful and very polite. I highly recommend them. They did a…read moregreat job. I was very appreciative of how everything went. Great team work.

The mechanic that had never met a broken bolt he could get still holds the title. We had a broken…read morebolt in the bell housings for the starter and they got it out and put the new starter in we supplied. They have won out business. I would highly recommend them to anyone.

Having a college student who just had an engine blow in his car... I was super stressed and they…read moreguided me through the process. Everyone was kind and patient. They were kind enough not to charge me for diagnostics and they allowed me to keep the car there for a couple days so I could figure out what to do with it (repair wasn't worth the cost) . Would highly recommend !!!!

Service was excellent. No upselling no hassle just in and out. Honest and great value.read more

They're honest, fair, have lived around here for years. They're not going anywhere. They're also…read morevery good people. They will not up sale or up you don't need they'll tell more company should do business like they do.