The firm's response to my review is not accurate. My email wasn't flagged as spam. Melissa replied…read moreonce, then stopped responding. On Saturday, I called expecting to leave a voicemail--but Ireena, the office manager, answered. She was lovely, apologetic, and scheduled the call. I got four reminder emails and a voicemail stressing my punctuality--but no one contacted me until 20 minutes after the appointment time. Renata knew I'd had trouble reaching the office but never acknowledged it. She sounded irritated from the start. When I raised my concern, she said, "I already apologized. I'm not going to apologize ten times." When I first met Renata, she was with Karol & Sosnik. She led me to believe that firm no longer existed--but it does. I've already contacted them, and they were warm, welcoming, and professional. I've referred clients to her in the past, but I regret that. I'll be referring to Karol & Sosnik going forward and filing a complaint with the NY Bar.

**Rating: 1 star (if zero were possible, that would be the rating)**…read more I would give zero stars if I could. Renata is deceptive and takes advantage of elders, exploiting the trust placed in her. She overcharges and drains clients' estates, making her unworthy of a law license. It's concerning how she has so few reviews across various platforms, yet they are mostly 4 and 5 stars. This does not reflect my experience at all

Quick story. I was having initial consultations with attorneys. Mr Banat was on the list. I…read moreretained another attorney but wanted to call him to say thanks for all his prompt replies about setting up his consultation. So I cannot speak about Mr Banat as my attorney, but on the phone he wished me all the best, said he was glad I hired someone I was happy with and thanked me for my call. A very class act, and I suspect that goes to his character.

Wow, Jackie did a great job at our coop closing. Her office was very responsive and knowledgeable…read more Highly recommend! Very competitive pricing also.

He was the lawyer for the opposing team. He was very detailed and aggressive for his clients…read more Highly recommend. Willing to go the extra mile for his clients.

There is no better or smarter or fairer lawyer. Helped me and my family settle an estate. He is the…read morebest and so is MaryJane, his paralegal.

Mr. Howe handled our estate matters with great professionalism. He explained everything carefully…read moreand was easy to deal with. His staff is excellent as well. Highly recommended.

Mr Howe represented one of my family members and myself a few times. He is understanding, client…read morefriendly, a true professional and he listens! He is well versed in the law whether it's family court practices or real estate. Presently I have another matter that came up and the attorney's name I came up with is Robert Howe!

We used this law firm to get advice on my husband's mother's estate planning that was done by…read moreanother law firm and to purchase a co-op in NYC. Everyone there (paralegals, receptionist and lawyers) were diligent and professional and put us very much at ease. Great results for both situations and we will be using them in the near future for our own estate planning. Our lawyer, William O'Connor was a particular standout for his assistance.

This is, without exaggeration, the most highly unprofessional and emotionally vacant law firm I…read morehave ever dealt with. From the very beginning, everything appeared pleasant enough--smiles, polite tones, reassurances. But once they had secured their fees, the entire demeanor shifted. The courtesy evaporated. What followed was a pattern of condescension, deflection, and outright indifference that never improved. My experience with this firm spans multiple years, not a single isolated incident. I first encountered this behavior over three years ago. Today, due to circumstances beyond my control, I had no choice but to contact them again--and the experience was identical. This is not a fluke, not bad timing, and not a rough period. This is simply how they operate. Simple, basic requests--such as asking for a routine email to be sent--were treated as though they were unreasonable impositions. Communication was strained at every turn. Phone calls were passed from person to person with no accountability. Everyone was a "messenger," no one was responsible, and nothing was ever actually resolved. They are absolute masters at passing the buck. What is most alarming is that this behavior was not limited to one bad employee. Every single person we interacted with behaved this way. It feels systemic, almost institutional--like apathy, deflection, and quiet hostility are part of their training. Their tone consistently bordered on contempt. Every word, every exchange felt tense, defensive, and unnecessarily adversarial, as though clients were an inconvenience rather than the reason the firm exists. Dealing with this firm over time is emotionally exhausting. You begin to brace yourself before every interaction, knowing it will be tense, unhelpful, and draining. You are subtly made to feel as though asking for assistance--while paying for their services--is somehow unreasonable. The cumulative effect is frustration, helplessness, and emotional fatigue, especially when you are already navigating grief and loss. There was no sense of guidance, advocacy, or professionalism--only a cold, lackadaisical attitude that at times felt almost masochistic in how much friction they seemed determined to inject into even the smallest interactions. At no point did we feel supported, advised, or respected. Most disturbing of all was their complete and total lack of empathy. This firm handled an estate during a period of profound emotional vulnerability. One would expect, at minimum, a baseline of human decency. Instead, beneficiaries were treated as obstacles. There was no compassion, no patience, and no acknowledgment of the emotional weight of the situation--just irritation, detachment, and an air of "not our problem." Repeated attempts to resolve basic matters were met with thinly veiled annoyance. There was no concern for outcomes, no sense that they cared how their actions--or inaction--affected real people. The experience left us feeling dismissed, disrespected, and completely worn down. These are exactly the kinds of lawyers who give the profession a bad name. Cold, dismissive, unresponsive, and utterly devoid of accountability. I am writing this so others do not make the same mistake.

Awesome! They completed serve in less than 24 hours. They do cost more than other process servers,…read morebut worth the cost.

We always recommend using Serve Index for all our service of process needs. I simply submit our…read moredocuments on their website or there client portal. Within minutes we get an email confirmation that they received our job. From that point on, anytime an attempt is made we get an email notification along with a gps photo. Affidavits are available almost immediately after job is closed. The best part is there standard service which is always completed within 3-5 days. Highly recommended.

No, I don't recommend them because I used them & once they make you sign the contract…read more they up charge you for everything?? Michael Walker doesn't return your phone calls? Or keeps his word on promises/ or appointments I would definitely not recommend this law firm

One of the worse attorneys you can have. Lied to me about being able to recoup legal fees to get…read moreme sign on with him. Then literally copy and pasted a previous contract he wrote for someone else with all sort of errors. He chewed up the hours billed in no time and did a horrible job. Stay away from the con man and his dirty office.