Very easy to communicate what you want. Quick to receive a quote and gave very detailed…read moreinformation so you know what you will be getting

The quality of the work is terrible and there was poor communication. The work was supposed to be…read morecompleted on June 19. There were issues. I contacted the company several times via email. Text message and phone calls. They said the issue was escalated. They sent the installers back out. I showed them the issues. It is now July 7, and they just sent me a text message and said that they would be back out this Saturday to fix all the issues. I hired this company as a contractor as I don't have a lot of free time and I like the idea of them overseeing the project. I would recommend going directly with a company instead.

Dan and his crew are fantastic. They are honest, hardworking, reliable, extremely professional, and…read morefriendly. Their work is exceptional and Dan's suggestions regarding landscaping are invaluable. He landscaped my backyard and recently (2026) removed my front lawn and did an incredible job redesigning it so it is drought tolerant and will save us a ton of money on our next water bill. I very highly recommend them!

He diagnosed and solved my problem without over charging. A genuinely nice guy as well.read more

We are very happy with our new vinyl fence, and the installation crew lead by Frank, they were all…read morestellar. And we certainly appreciated Coleman's initial product review and sales-support, and Devin's onsite, project oversight. Thank you all for the new fence! PS: Your team was in and out in 6 hours, Frank. It looks great - Well done!

Nick, Luke, and Ryan were extremely professional and meticulous. I'm extremely happy with my fence.read more

This process should NEVER have gone on as long as it did, especially for a project costing over…read more$6,000. What should have been a straightforward fence installation turned into weeks of stress, frustration, and constant follow-up on our end. I want to be clear: our sales representative, Harold Dumas, was the only positive part of this experience in the beginning. He was friendly, professional, and communicative up until the project was ready to begin. After that point, communication completely fell apart. My husband would receive early morning calls saying, "We're ready to start," with no prior scheduling confirmation and no reasonable timeframe given. We have neighbors with children and pets who require notice for safety reasons. Instead, crews were ready to show up before we had even been given the opportunity to inform anyone around us. It was inconsiderate and completely unprofessional. Not only that, but because the initial work was not done correctly, the crew had to come back out and redo sections of the fence. That meant coordinating schedules, notifying neighbors, securing pets, and rearranging our own work obligations all over again. This entire process had to happen twice because the job wasn't done properly the first time. When issues arose and we were trying to get things scheduled and confirm days, my husband called and texted Harold and received no response. When I called the office, I was told I needed to speak with Harold -- the same person who was not responding. We were sent in circles trying to get answers about a project we had already paid thousands of dollars for. As for the workmanship itself: I will be posting photos. Corners were literally cut. Nails were sticking out of the fence. Some boards were missed entirely and never nailed down. This is basic installation work and there is absolutely no excuse for that level of carelessness. The "cleanup" was just as alarming. Trash was left on both our property and our neighbor's property. A stack of nails was left sitting on top of our A/C unit where they could have fallen in and caused damage. Nails that were ground off because they were protruding were left scattered on the ground. Children play in these yards. Dogs run freely. The fact that we even have to worry about someone getting injured because of leftover debris is outrageous. At this point, the biggest issue is trust. After everything we've experienced, I am already questioning the integrity of the work behind what we can't see. When visible details are this sloppy, it is hard to feel confident in the structural quality of the rest. I regret convincing my husband to use this company. We expected professionalism, quality, and accountability. Instead, we got poor communication, substandard workmanship, and a drawn-out process that never should have happened.

I had this company, install a fence and a gate with operator at the end of my driveway. Fence…read moreinstallation was good. The gate has had constant issues for the last seven months following install. Finally, it broke altogether and I cannot get anyone to come help me fix it. Service manager is extremely unresponsive, and misdiagnosed the problem with the gate a few times before, ignoring my calls for help altogether. Very disappointed in my experience with Armstrong. I would not recommend using them.

Had a new door installed last month. Office team was professional and answered all our questions…read more Mike was on time and courteous. Only thing is they were running about 20 minutes behind schedule but called to let me know. Happy with the result.

From the owner: At Dinsmore Gates Services, we're revolutionizing Jacksonville's iron fence and gate industry with…read morecutting-edge design and unmatched craftsmanship. Since 2009, we've been pushing boundaries and setting new standards in custom iron work, combining time-honored metalworking techniques with modern engineering precision. Our expert team, led by Braden, transforms ordinary properties into secure, sophisticated spaces with our signature blend of durability and artistic flair. From automated security gates to ornamental iron fences, we're not just installing barriers – we're creating architectural statements that enhance property value and curb appeal. Our innovative approach to design, coupled with state-of-the-art installation methods and premium materials, has made us Jacksonville's go-to choice for discerning property owners. We pride ourselves on offering smart security solutions that seamlessly blend technology with timeless aesthetics, ensuring your property stands out while staying secure.

Matt and his team did an amazing job on our fence! They are very competitive with pricing!!!!read more

Matthew was very responsive and had great communication. Quickly set up a time to have him…read moreevaluate the problem with my driveway gate. He was patient in answering all of my questions then he fixed the gate and reviewed maintenance all at a very reasonable price. Highly recommended and I will call again with gate or fence issues.

Bullard put a fence in our back yard last August. By January the gates were sagging and almost…read morecompletely inoperable. After contacting Bullard (Jan 26, 2020 - prior to any pandemic lock down) I was told a crew would be out to fix both gates and a 4x4 post that was attached to the side of our house with three small inadequate wood screws. I waited a few weeks and contacted Bullard again and received the same response. Finally after two more months of waiting I sent pictures to Bullard and was assured the pictures were being printed and given to a crew who would repair our gates. I finally gave up on Bullard to stand behind their work and honor their warranty and fixed the gates myself. I replaced hard ware with correct lag bolts and adjusted hardware placement to ensure the gates closed easily and properly. Bullard Fence completely quit corresponding with me, never returned a phone call, and ignored multiple repair requests. After doing a little digging I've found several other complaints about Bullard's lack of customer support. They also have 7 complaints filed agains them on bbb.org so please do your research and avoid using Bullard Fence. I'm amending my initial review of Bullard due to poor customer service.

To describe these guys as incompetent is an understatement. They are also unethical. The quality…read moreof fence they put up at my house is absolutely terrible and embarassing. The gate failed in less than 2 weeks. Scott (owner) is unbelievably dishonest and failed to follow through after a few dozen calls. My neighbor, who also used them, said the same thing. Honestly, they should be shut down for the way they treat customers and the horrible quality of their work. I have had to redo the gate, and many portions of the fence myself, due to their lack of response to calls and failure to follow through with commitments. Steer clear of these guys.

Derek came out right away with an estimate and was able to complete the fence a week later. I was…read moreimpressed with his workmanship and the finished fence looks amazing!

From the owner: At Ancient City Specialties LLC, we're dedicated to building fences that blend security with style…read moreright here in St. Augustine, FL, and the surrounding areas. With our locally owned, fully insured service, we bring expertise and quality to each project--whether you're installing a new fence, repairing an existing one, or adding the perfect gate. Ready to elevate your property with lasting fencing? Contact us today for a free, no-obligation quote!

they don't respond to phone calls or email. finally spoke to someone very briefly i couldn't even…read morehave a conversation with them.

My husband hired this company to fence in our front yard and provide a rolling driveway gate…read more Although our job was expensive, this company was the most competitive. Richard did a great job installing our black aluminum sliding gate and fence in 2022. Recently a vehicle didn't make it through our sliding gate before it closed and the gate sustained damage. It took a while but we finally received a quote ($495.00). Richard was on site to fix our gate but the fence was left exactly how he found it. With the exception of moving the bracket partially off the post. I gave payment to Richard before examining the repair. We paid for a service that was not rendered. I have emailed and called Michael a few times requesting a refund or that they make good on the repair. I have not heard back from him or anyone at the company.