Outstanding experience at All About Bikes. David worked on my 3T, which is not a common bike, and…read morehe completely resolved drivetrain and shifting issues I have been dealing with for years. Other shops never quite got it right. David did. He clearly knows his craft at a very high level--this was careful diagnosis, real problem-solving, and excellent execution, not guesswork or trial-and-error. The bike now shifts smoothly and reliably, and the difference is night and day. Major credit to David for taking the time to understand the bike and actually fix the underlying problems. This shop has earned my trust and my future business.

Amazing service an experience! Five star service I recommend you bring any bike here. David and his…read morecrew are very great fast, professional and knowledgeable.

Business is closed, not there anymore still shows up on search engines but when I visited was…read morenothing but a empty store front. Ended up going to Outdoors Inc. on Poplar instead.

Over the last 4 years I have had many positive experiences at this bike shop. Bobby in particular…read moreis a heck of a guy and a darn good mechanic. But boy oh boy did I step into a twilight zone situation this time around. Going back 3 years I bought a frameset that was delivered to this shop without all the required hardware. No Big deal. Things happen and I get it. They apparently resolved the issue right away by sourcing some screws locally and I was on my way. What no one new at the time is that these screws were made of the wrong material (carbon steel rather than a less corrosive material such as stainless). Well they rusted and seized in place and I could not remove them. So I took it back to the shop this week to get some help and Morgan refused any liability for what happened. He wanted to charge me $80 per hour to correct a issue that THEY created. (he was prepared to give me a $120 bill to remove 4 screws)..Obviously this is way off base. I went back and forth with Morgan to try to help him understand that his position was just outrageous. Obviously he sensed my exasperation and certainly I raised my voice over the phone. I was down right angry. So I engaged with the people at Trek corporate and they immediately understood and agreed that this work should be performed at no cost to me. Very simple. So Morgan's team did the work and I went to pick up my bike. Morgan walked my bike outside with me. I was thinking well Morgan has seen the light and and he is about to apologize...which I would gladly have accepted. That was not his plan. He went on with an attempt to shame me and tell me that they would never work on my bike again and that I was not welcome on the premises. What?... the sentiment aside I would not chose to go back there anyway. Quite unfortunate. That is a brittle spirit and not consistent with what I am used to in the biking community. The audacity is absolutely mind boggling.

We are regulars here and I've been a member since 1998. Yeah. I'm that old. REI has a great…read moreselection. Some things are stupid expensive. Some things are very reasonably priced. If you get help from an employee, they are often knowledgeable and helpful. In my experience, when you first walk in, you're practically accosted by employees offering their assistance. Before you've even had a chance to look at anything. But once you get your ass properly inside the store and you're doing some shopping and comparing, you'd have better luck playing pickup sticks with your butt cheeks than getting the attention of an employee to answer your questions.

This place is great…read more I love everything about it. I love the outdoors, you see, and I yearn to be outside most of the time. I love the whole membership program and how you get rewarded for shopping. I love the kickback at the end of the year and the special sales they offer to members. I love the false sense of savings during those sales, it makes me all warm inside. I love the selection of goods that are available here. I love the fact that all you have to do is turn around with your head up and find someone eager and knowledgeable about the items that they sell. There are some gear nerds in here fo sho. I love the stuff they sell! Pocket knives, camping food equipment, hiking, backpacking, climbing, hiking, running, walking, really whatever you do outside, this place has you covered. The thing about this place isn't the value of buying "cheap shit" like what is for sale at other places. There is no value in buying shit. The value from here is in the fact that you are buying good products from a reputable dealer. Stay off Amazon my peeps! Also, don't eat yellow snow... '24 - 65/101

I called Bikes Plus to ask if they could true a front wheel for me. I was told, "Sure. If you bring…read moreit in, I can do it while you wait." I brought the wheel in about 20 minutes. The employee, (sorry I did not get his name), took my wheel, mounted it on the truing machine, and had the wheel done in 10 minutes. The cost was very reasonable. The customer service was great. I will be back when I need help on the bike. Thank you, Bikes Plus.

Truly one of the nicest businesses I've been to. They were very understanding and extremely…read morehelpful. I highly recommend.

Good food, great service. It's a pub type menu but things are made fresh. I'll be back and looking…read moreforward to sitting on the patio when it warms up a bit.

French dip came with no dip Philly cheesesteak with extra cheese peppers onions and jalapeños will…read morejust dry fucking meat. Totally disappointed I will never be back.

I took my road bike in for a tuneup and was told it would be about a week before my bike would be…read moreready (it's first come first serve ) and it was done two days early! When I picked it up, it looked brand new! They're a fast, friendly, knowledgeable and reliable group and I'm very happy with their service. My bike looks SO great!!!

Great service! They Always help me out when my bike needs to be fixed. I would recommend!read more

I'm not experienced with biking and wanted to get back into the sport and try it on a moderate…read morebudget before investing lots of money and discover it wasn't working out as expected. I brought in an old bike and asked if it could be restored for basic riding at a reasonable price. Christian (the owner) gave me some sound advice and a budget quote for restoration. The next week he called with a firm quote in the budget range as discussed and restored the bike the same week. My experience with Gear Up could not have been better. Honest and straightforward ... first class business.

If I could give ZERO stars for that place I would!!! I'm a paying customer who came in for a…read moreroutine check on a bike that I had purchased there earlier this year. I was treated with blatant disrespect as the store owner scolding me as IF I was a child about keeping air in my tires. I came in the store and greeted him politely as I would anyone. At first I wanted to give him (the bike shop owner) the benefit of the doubt (maybe he was having a bad day?) until a white lady came in the store and his whole attitude changed to being courtious and pleasant with her. When she left he returned to his same negative attitude with me. Then another white lady came into the store , again his whole attitude changed to being extremely nice to her, and when she left he went back to his same attitude. Mind you I dont visit there often, but if you're a person of color save your money rather and go somewhere else than to be disrepected.