the staff were very nice and the bikes were really great and the scenery was fantasticread more

This place was a great place to do business. Super nice people and very helpful. The bikes were…read morevery well maintained. The shuttle driver was very nice and helpful also. Highly recommend this place!

Family ran business, eager to help you get going on the Virginia Creeper Trail. Conveniently…read morelocated right in the heart of Damascus. Each bike comes with a flat tire repair kit in a small bag. Helmets are optional but they did have plenty in nice condition to choose from. They shuttle you up to the top of the trail at White Top. Adults $26 Children $24 I think we did get a 10% discount for having a larger group. We will definitely use this bike rental place again! *my only suggestion would be a locker room type situation for those who come off the trail muddy BUT they were nice enough to offer us a box to put our muddy wet items in.

First time using Shuttle Shack and we'll be back. Family owned and super friendly on phone and when…read morewe arrived. Good bikes and a big selection (technical vs easy rider). They checked out each bike before loading also. Thankfully we didn't get "skunked" this trip.

Wish I could give you more stars. Today, 8/30/24, in this…read moreawful heat, you had mercy on an e-biker on the trail that never thought of getting a flat, not only did you try to fix my flat, and assure me it could be fixed, but you offered water, and a ride back to the RV, I would not have made it without the help, it must be close to 100 degrees. I will recommend you to everyone I know, my daughter already said she always uses you. A million thanks for your kindness! Jean Ellen Jones

My tire on my bike was warping and the tires were half flat but they said it was full of air but…read morethey just need new tires.

Charles is a treasure. I am only rating the shuttle services. Charles met us on time (+/- getting…read morecaught by the train) at the Abingdon trailhead. We made some other stops in Damascus to pick up others. He was engaging (interesting views on some topics) and informative about the area, and the trail. He handles those twists and turns up the mountain like an F1 driver, but in a big van, dragging a long trailer of bicycles. We paid $45 for each of us, worth every penny. We would call them again if we came back to ride the trail again.

We came back again after renting and riding with them last year. Same great service. Will come…read moreagain

My husband and I enjoyed this experience so much that we did it twice during our one week vacation…read moreto the area. Adventure Damascus & Sundog Outfitter had high-quality, feature-rich bikes and helpful staff. We rented the Velotric ebikes because we were interested in trying them out and they were fantastic (although not really necessary for the trail). Only the Abingdon to Damascus portion is currently open, but having never done the trail, we didn't miss the other half. We will certainly be back to try it once it opens though!

Staff was so friendly and professional. Awesome little gift shop as well. Would highly recommend…read morethem if you're doing the Virginia creeper trail!

We came up to Virginia from Florida and were looking for an outdoor adventure. I called up Creeper…read moreTrail Bike Rental and I had many questions. How's the trail? How long is it? How long will it take me to ride it? Should I do the entire trail? Every question they answered and gave me all the info I needed to know this was the right place to go to. The check in process was quick and easy, try out a bike and grab a helmet. Then you're on the way up the mountain. The ride down is great. So many different people we on the trail. Young and old, families and single riders. The land is beautiful, we visited in mid-April, so the weather was awesome. If you're looking for a place to get a bike and catch a ride up the mountain. This is the place. Our driver was Charles, he made the trip up a blast. Thank you to him and the rest of the staff.

We typically use Creeper Trail Bike Rental and refer our renters to them as well. However the last…read more2 times I used them the people helping me were not very attentive. In fact, one time they took me to the top of White Top mountain but didn't pack the correct bike (I paid for a tag along). Thank goodness there was a man there who let me switch bikes with him so I could attach the tag along. This past visit, the 2 staff ignored me when I asked for a cruiser, (I have lower back issues). They gave me a man's mountain bike, but I was pulling a tag along so it was very difficult getting on and off the bike. And it killed my lower back. Not to mention the comfy seat was torn so it wasn't that comfy!!!! Ouch!!! We were there on a Tuesday so it wasn't that busy, and there was plenty of bikes available. On a good note we really like the shuttle drivers. They are very kind and helpful.

Came in with about 20 other college kids and they fitted us out for our bikes efficiently and well…read more Don't expect a big long introduction or set of instructions from these guys unprompted; if you have questions though just ask, they were very friendly. The bikes were perfect for the Creeper Trail. I have some bike riding anxiety because I guess I'm prone to wiping out on turns, but I felt secure in the bike I had--good tires with good treads, solid breaks, smooth gear shift, all the good stuff. I had zero problems. If I come back to Abingdon I'll be sure to take my family here!

As a college professor I look for business models that students should emulate for quality customer…read moreservice and reliability. We traveled to Abingdon for 25 years, each year renting 20 bikes to experience the 34 miles VCT, a Hall of Fame rail-to-trail. To experience the real VCT beauty this is the only rental service provider to consider.

Great shop, great people. From product selection to service, Rhoddie is top-notch. I saw that a…read moreclown with a junk eBike he brought in for service got his feelings hurt when the guys told him the truth about the lack of quality of his bike and did not feel comfortable working on such a heap. That one single misguided review kept Rhoddie from their 5 star. Shame on folks who buy online and expect the local small biz to be all smiles. Folks, do yourself a favor and buy from your Independent Bike Shop, so you actually have someone to support your purchase. Five Stars to Rhoddie for me !

I took an ebike there that I had converted using a Luna Bike kit with a Shark battery and bafang…read moremotor. All top quality gear, but I have had trouble lately with the motor cutting out inexplicably. I had to endure a long lecture about what parts they deem acceptable, and how they have wasted too many hours trying to fix parts that are not in their sphere of quality. I can understand reluctance to get into software or hardware that is not familiar to them, but they refused to even spend 10 minutes (which I was happy to pay for) even looking for a loose connection or anything obvious. The long-winded explanation of why they would not deign to look at it probably took longer than a diagnosis would. I know this for a fact because the problem seems to be a simple loose connection. Not impressed with their professionalism.