the staff were very nice and the bikes were really great and the scenery was fantastic

The Bike Station rents bikes and has a shuttle service that takes you to the top of the Virginia Creeper Trail. Once they drop you off, you're on your own to make it back to the bike shop. Definitely recommend making a reservation for a bike ahead of time to guarantee a spot at your desired time. And be sure to arrive 30 minutes before so you can get set up with a bike. I read all the reviews and watched lots of TikToks about the 17 mile bike ride itself--it's described as easy and mostly downhill. Based on all of that, I rented a regular bike but regretted that decision later due to the amount of uphill stretches there actually were. Maybe my bike seat was not adjusted to the correct height for me, but I thought the ride was very challenging and my quads were on fire. I was actually worried I might not be able to finish and would die alone somewhere along the trail--and I could barely walk when I got done with the ride. I would recommend older or out of shape cyclists consider renting an e-bike instead of a regular bike. I saw lots of seniors riding back and forth on the trail with big smiles and I realized it was because they were on e-bikes. There is a small store that sells ice cream, water, and has a bathroom (basically porta potties) about an hour into the ride and after that, there is nothing. There is a big grass parking lot behind the building with plenty of room for cars. read more

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The staff at the bike station is friendly and very accommodating. I made a reservation for a Wednesday and the weather did not look great. At the last minute, I asked them if I could switch to Tuesday and they let me get on the last shuttle. No questions asked just super accommodating. The shuttle was easy and quick and the ride was gorgeous with lots of spring wildflowers. I highly recommend! read more

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We rented e-bikes for our creeper trail adventure. Such nice people here, that helped make our trip to the area awesome!

Nice people, had an issue with my bike they bought up a replacement...very nice..service and experience was great

Great outfitters! They accommodated us as walk ins, made sure we were comfortable with the bikes and promptly got is to the top the Mountain! read more

The Bike Station - Waiting Area - Bike Rentals Near Me - Damascus, Virginia

Awesome service and ride!! Highly recommend this shop! Such friendly and helpful staff!

We arrived at the time they told us, the staff was very friendly and helpful. The ride up the mountain was very entertaining, our driver had tons of facts and stories about the area and recommended the best of what the trail and Damascus had to offer! Everything went smoothly and we had such a fun time! read more

The Bike Station - Bike Rentals Near Me - Damascus, Virginia

The guys at the Bike Station are fantastic! Super helpful for this first timer on the Creeper. Definitely get reservations as I happened to luck out the morning of and called to get a bike and shuttle up within 1.5 hours. The bike handled well and the shuttle was a good one, with the driver giving us details and answering questions about the area. Reasonable prices on the rentals and three options, they also offer just a shuttle up and don't try to oversell you on other things. Plus, shop dog! read more

The Bike Station - Bike Rentals Near Me - Damascus, Virginia

We booked everything on line, arrived thirty minutes early as requested, check in process was smooth, staff was incredibly friendly and knowledgeable about the area and their equipment. All equipment well maintained and ready for action. We left exactly at the time we booked and were given all the info we needed for a safe, enjoyable ride and shown exactly where to go when we got back to Damascus. Enjoyed the ride up to Whitetop and talking with everyone when we returned. You can't beat the Bike Station! read more

This would be my 3rd time renting from this station. But my first time with kids! We rented 4 bikes total. 2 kids bikes and 2 adults. The gentlemen servicing us fitted each of us on our bike to tailor the heights and seat comfortability. The driver who took us up the mountain gave us so many fun facts and history of the mountain and trail. But I have to say the best service was the proactive phone call the morning we were originally supposed to ride. There was a bad storm the night before and still was raining early that morning. The bike station called to check and see if we were still coming or if we wanted to reschedule for the next day. The gentlemen on the phone was so nice to even recommend wait a day because of the wet and muddy conditions. That was just one reason I will continue to use this business when coming to the creeper trail! read more

The Bike Station - Virginia Creeper Trail - Bike Rentals Near Me - Damascus, Virginia

My son and I had a FANTASTIC experience with The Bike Station this summer. Staff was so friendly, helpful, and WISE regarding taking my dog in a bike cart. In short, my dog didn't enjoy that very much. But I loved it and would definitely rent bikes from The Bike Station again! Our bikes were perfectly tuned and we also appreciated the kind and helpful shuttle driver. Eager to come back, rent again (sans dog) and enjoy the VA Creeper trail. read more

Everyone at the store were great to work with. Bike rentals were a good value. Shuttle driver was very easy to get along with. My wife talked his head off all the way up the mountain. read more

I've used The Bike Station three times now and have never been disappointed. Steve and his team have great customer service and provide a great experience for the Creeper Trail! Highly recommend! read more

Service was fast and friendly. The bikes were in great shape and well maintained. Even so they sent along a repair kit along with us just in case something happened in the trail. Free shuttle to the top of the trail and clearly marked instructions at the exit so we could easily find our way. The ride by the way was AMAZING... we will definitely be back read more

Great as always, consistently friendly, helpful and always a nice trip to White Top. If doing the Virginia Creeper Trail and in need of a shuttle this is the outfit to use. read more

This bike outfitter is the best in town. Steve makes sure everyone is fitted well on their bikes for the ride down the mountain. Call The Bike Station to make your reservation today! read more

Today was our second adventure with The Bike Station and we already have another trip planned. Everyone there is friendly and efficient, and that just starts your outing out on the right note. You are fitted with a bike that really fits you, ensuring comfort for your ride. The trip in the van up the mountain is pleasant and easy. You can't go wrong with The Bike Station - I recommend them highly and look forward to the day I will again be gliding down the Virginia Creeper Trail. read more

These folks are the bee's knees! My wife, very young daughter, sister, brother-in-law, and nephew got to The Bike Station 20 minutes before their shuttle left for White Top at the top of the trail. In that time, they smoothly and efficiently outfitted us with bikes, helmets, and a super cool mesh covered bike trailer for my daughter to ride in. Of greatest note, however, is how they went above and beyond for our two dogs that we worried about leaving in the car. They personally directed me to park in the shadiest spot under a tree to one side of the building (it was an amusing parking spot) and assured us that they would be able to watch the car, allowing us to keep the windows down for the dogs. We left our keys with them and, when we returned about 3 to 4 hours later, the guys (sorry! I didn't ask your names!) had been walking the dogs and keeping them in the shop with them. It was a very nice sight to see our pups greet us at the door of the shop. I wanted to tip them both but they wouldn't have it. The Bike Station is the best in Damascas (and probably anywhere else that rents bikes) and really cares for it's customers. I very highly recommend that you go here for your Virginia Creeper Trail needs! read more

The Bike Station is one of the original providers of bikes and shuttle rides for The Virginia Creeper Bike Trail. They are centrally located in Damascus, VA, and have always given me the very best service. The bikes I've used had really comfortable seats and worked perfectly. The shuttle drivers were patient and informative and offered a nice, smooth ride to the top of the mountain. Overall, The Bike Station offers the best experience you will find in Damascus, VA. I'll be back. read more

It was my first time to ride the trail. The staff was very friendly and informative. Good fit for the bike. Made sure knew where go turn upon returning. Great ride and trail. Service was fast when I returned the bike. Would recommend them. read more

We visited Damascus for my husbands 50th Birthday weekend so our family can experience the VA Creeper Trail. We decided to go with The Bike Station for the shuttle and the bike rental because Steve was very nice and helpful on the phone. I called him weekly to give him the status of how many people were coming and to make sure everything was ok. On the day we arrived, Steve and his team quickly gave the people who were renting their bikes and had awesome recommendations for the kids. Originally, the parents wanted the bike trailer for their kids because they didn't know how to ride a bike, but Steve recommended for the smaller child to do the 'tag-along' which allowed him to pedal with the Dad and the older child to use the tandem bike. It was perfect, the kids had the time of their lives. There was a hurricane that was supposed to hit that weekend but Steve told us they would still be open rain or shine. We were blessed to have the first 1/2 of the trail with no rain. The second half we were riding in heavy rain. Anyway, my family said it was the best adventure of their life. They would have never biked in the rain but now they were able to experience it. :) Thank you to Steve and his team for providing great bikes, for your awesome recommendations and still being open even though there was a hurricane on the way. My husband had the best birthday ever!! read more

We had a wonderful experience with the bike station. The staff was really friendly and helpful, making sure we were equipped with properly fitting bikes & helmets. They gave us tips and pointers about the trail and shuttled us safely & efficiently up the mountain. It was a wonderful experience! read more

This being our first time in Damascs and not knowing the layout I went with one of the first bike shops I found on the web. The people taking our reservations were very nice and the folks in the shop also attended well to our needs. Overall it could have been a good experience but my problems started after they dropped us off at the top of White Top Station for the creeper trail. The bike they gave me had an issue with the rear wheel having a wobble and the wheel catching on the brakes. After letting a little air out of the tire I was able to get the bike to ride, but thank god it was a down hill ride because it was tough to peddle. Once I got back to the shop, the folks there asked how our ride went. I told them the situation.... at which point they took the bike into the shop and never said anything such as "we are sorry this happened" or "how about a discount on your next ride". If I were to return to that bike shop it would only be because of the clean bathrooms. read more

Great source for getting to the trail. They start running earlier in the morning than anyone else.