Amazing customer service. I had a few questions and the team at Wheels Unlimited were super patient…read moreand helpful.

My wife and I just love Wheels Unlimited and the owner Taylor. He is all about knowing his…read morecustomers, and giving you the best recommendations for bikes he possibly can. For a small bicycle shop in the fingerlakes you will find he has just great knowledge on Road and Mountain bikes all the way up to the latest trends, which are eBikes. When you visit his shop you will find a very good selection of bikes that range from the mid-tier quality bike to the high end enthusiasts level and everything in between. He equally has a great selection of biking accessories and clothing apparel to make sure you look great on your new bike. Not only does Taylor know bikes but he's an expert craftsman at repairs and tune-ups along with custom mods or builds. One of the best experiences you will find if you stop by Wheels Unlimited is the man himself, Taylor. He is friendly, customer focused and always will put you first. He is truly there to share his passion about biking with you and making sure you have the best experience and products that he can offer. Out of all of the bike shops my wife and I visit in Upstate, NY - Wheels Unlimited is the best shop we have ever been in and highly recommend them.

As THE shop in town to get best advice (do not rely on the folks at Holiday Valley if you are…read morerenting there), on riding in the area. Also operates now as the Bike and Bean with a burrito shop up front. Drop by grab a bite, chat up the bike staff, ponder the trail options. It's too bad that mtb tourism isn't enough to have kept EBS's bike rental operation going, but we make do with what we have.

Slightly jaded; as I've known Dennis since the day he sold me my beloved Specialized StumpJumper…read moreover at Mud Sweat and Gears 8 years ago. So I've watched Dennis grow into the head mechanic position at MS&G, and eventually buy the bike business out and start his own gig - EBS. This year was the first year EBS moved into some great space on the main drag of Ellicottville on East Washington Street. Now that the storefront is much more visible and easy to access, anyone rolling through town can't miss the best (and only!) bike shop in EVL. Dennis and Pat live to ride bikes and can solve any bike related problem that comes up. They know their stuff and do an amazing job. Stop by for bike advice, mechanical help, local race info, or directions to some great trails in the area. They're in the bike know...... Help support our local bike shops :-)

Charged me $30 to make a 5 minute phone call to SRAM about a warranty. I called 2 other shops…read moreafterwards and found they charge only $20 for the same service.

I ordered a hard to find item from Martin's Bicycle and admit I was a little unsure of ordering…read morefrom a business I knew nothing about. I feared their order fulfillment and shipping processes might not be up to date. To my surprise and delight, the opposite was true. They were on it and shipped the next morning. Communication was excellent every step of the way. They pride themselves at providing excellent customer service and seem to walk the talk. Great store! Shop with confidence.

Great shop run by a lovely family. Friendly service and excellent prices. They carry a wide range…read moreof bikes and accessories. Would definitely recommend. A pleasant surprise and one of the only bike shops in the area.

I picked up a cyclist stranded with a flat tire and a pump he thought wasn't working properly in…read morethe middle of nowhere along Seneca Lake. It was 5 p.m. and we thought surely no bike shops would be open. The Bicycle Barn was, until 6; we became aware that it was a Mennonite (i.e. Amish) shop on the phone, and the individual I'd picked up was concerned they may not have his particular kind of tube (for a racing bike). Lo and behold, we were shocked to find that this is a fully-functioning bicycle shop carrying every kind of bike (from racing bikes to recumbants to tricycles) you can imagine. The workers behind the counter were Mennonite boys between the ages of 10 to 16, and they were fully knowledgeable about what this individual needed as well as how to work his pump. We were surprised and pleased at our experience. I am not an avid cyclist and do not visit upstate NY often but, if I were and if I did, I would certainly return here many times.

This is a well stock shop and has many bicycles available. I was looking for a Bicycle to travel…read morewith self supported by like many place in the finger lake it is not easy to find one. They were very accommodating about building one up form the frame for me and the make I had information on. I would highly recommend them for repairs and if you are looking for a bicycle as they are very knowledgeable

A few weeks ago, on the first day of a long awaited Finger Lakes vacation I blew apart my rear…read morederailleur, hangar, and chain on my Cannondale when doing a steep climb. I called around the Geneva, NY area to see if anyone could help and all but one said maybe in a few days but probably wouldn't have parts. The one who said he would do whatever it took to get me back on the road was Weaver Bicycle Shop near Penn Yan. I can't say enough positive things about how I was treated and my bike repaired. He told me on the phone he would take parts from a brand new Cannodale if that is what it would take - and he did just that. This is vacation season so I didn't expect him to drop what he was doing, cannibalize a brand new Cannondale for a hanger, improvised a repair, replaced my chain and parts of the derailleur, trued my rear wheel, and did a great tuneup to get me back on the road early in my long awaited vacation. The owner and his wife were courteous, friendly, and his cost was amazingly fair and reasonable for all that he did. If you live in the area, or are on vacation and need bicycle repairs, tune-ups, or to purchase a new or used bike and accessories I highly, highly recommend you visit this shop.

Glad they are open! Had a flat got it fixed while I waited…read morethanks Jay! Lots of Giant Bike options and accessories. If you don't want to go into the shop you can pull up and call him and he will come out and get your bike. Very accommodating.

They are the best bike shop I have ever been to. Great personal service and very patient and…read moreknowledgeable. Thanks

The workers here are super friendly and very helpful. I got some new cycling shorts here that I…read morelove, and it was cool learning about the trek app.

Amazing service and customer care! Once you experience this establishment, it will be difficult to…read morepatronize other bike shops! Unmatched personal attention. They cannot stop themselves from sharing their immense knowledge.

So here's the deal......I have known Paul for well over 35+ years ever since he worked at a bike…read moreshop on the Arnot Mall. He always was soft spoken, sincere, trustworthy, and knowledgeable. Following him through these years to where he is now proves that his traits as a businessman hold true to this day. He always shows that going beyond what is typically expected is normal for him. Great guy!

I've been going to Kingsbury's since he was on South Main St (30 years ago). I have never had a…read morebad experience with them. Paul and his staff are skilled and courteous professionals.