Amazing service, they were very nice about adjusting my EBike I bought online. They didn't make me…read morewait even though they were busy.

After discovering my son's mountain bike in the garage with a completely dismounted rear tire and…read moretube, I dropped it off for service at Murdock's. A day later I got a call to pick it up and discovered that the tire was not only repaired, but they had done some other adjustments and tuning as well. My son reports that the bike operates like new and he couldn't be more thrilled. I'm so glad that we have an independent bike shop that provides such outstanding customer service! They've earned my business and I'll be back and recommend them to anyone who asks for the best place to buy or service bicycles in Oswego.

The perfect local bike shop experience. Work with the team here. They will care for you like a…read morefamily member. I agree with the others, fantastic, quality, knowledge.

Fantastic, local bike shop. Staff is very knowledgeable, professional and most of all-helpful!…read more Thank you for helping me choose the perfect bike. You are all so kind and approachable! Also, bikes are sold are in a variety of price ranges. No ridiculous pressure to buy a bike for thousands of dollars if that's not what you're looking for!

The workers here are super friendly and very helpful. I got some new cycling shorts here that I…read morelove, and it was cool learning about the trek app.

Amazing service and customer care! Once you experience this establishment, it will be difficult to…read morepatronize other bike shops! Unmatched personal attention. They cannot stop themselves from sharing their immense knowledge.

Great Service on both my TT bike and road bike. prices are reasonable. super friendlyread more

Mello Velo is the place to go for anything bike. The staff are always helpful and willing to answer…read moreany questions. Just bought my first new MTB, and at the day of pickup they offered an accessories discount, with accessories install! If you're seasoned, or looking to get into the sport, it's worth stopping by!

This is a well stock shop and has many bicycles available. I was looking for a Bicycle to travel…read morewith self supported by like many place in the finger lake it is not easy to find one. They were very accommodating about building one up form the frame for me and the make I had information on. I would highly recommend them for repairs and if you are looking for a bicycle as they are very knowledgeable

A few weeks ago, on the first day of a long awaited Finger Lakes vacation I blew apart my rear…read morederailleur, hangar, and chain on my Cannondale when doing a steep climb. I called around the Geneva, NY area to see if anyone could help and all but one said maybe in a few days but probably wouldn't have parts. The one who said he would do whatever it took to get me back on the road was Weaver Bicycle Shop near Penn Yan. I can't say enough positive things about how I was treated and my bike repaired. He told me on the phone he would take parts from a brand new Cannodale if that is what it would take - and he did just that. This is vacation season so I didn't expect him to drop what he was doing, cannibalize a brand new Cannondale for a hanger, improvised a repair, replaced my chain and parts of the derailleur, trued my rear wheel, and did a great tuneup to get me back on the road early in my long awaited vacation. The owner and his wife were courteous, friendly, and his cost was amazingly fair and reasonable for all that he did. If you live in the area, or are on vacation and need bicycle repairs, tune-ups, or to purchase a new or used bike and accessories I highly, highly recommend you visit this shop.

Dale provided amazing customer service at Syracuse Bicycle in December when I purchased the…read moreCannondale mountain bike, when I picked it up in February and when I went in to get accessories and to check the way I was fitting the bike with how I was riding. The price was much more reasonable buying it in December and I believe I received great value in this bicycle! I have been riding the trails, on my college campus and around the neighborhood with no problems. Today Dale helped me be prepared for the expected tire blowout with tools and a spare tube to change it with. Also, I purchased a very low profile bag for under the seat to help keep the these live savers on the trail. Finally, Dale showed me the different lubricants to use on the chain. I purchased the oil and he gave me a little instruction on how to best apply it. Knowledgeable people with great customer service is a combination that I appreciate from Dale and Syracuse Bicycle!

Great customer service, speedy repairs, knowledgeable staff and a vast selection of bikes and…read moreequipment. I took my 15 year old Trek in for some much needed maintenance and I am more than happy with the value and level of service provided. I'm sure I'll be back when it's time to buy that long term bike for my son.

Laurence, Boxy Bikes owner, was super helpful and responsive as I made my plans to visit Ithaca. I…read morewas able to rent a Boxy bike online and use my PayPal account. The rental includes a helmet and bike lock. I'm more comfortable riding a tricycle at home for running errands, but Laurence was very patient as I became re-accustomed to riding a two-wheeler, helping me find a bike that was the right size for me, adjusting the seat and handle bars, and walking me through how to charge the bike and use the electric throttle. The electric motor was very helpful as I rode around Itacha's steep hills. All in all, the rental process was easy and the bike was fantastic!

the staff at BB have been super helpful when I have been in to get my bike fixed, or to check on…read morepurchasing things like front or tail lights, a pannier rack and bag, etc. I'm really glad this place is in a convenient space downtown near the Commons. Though I've only tested the rental bikes (including electric!) I haven't needed to rent one as I have my own--but such a great option for people visiting town, especially now with the Cayuga Waterfront Trail and other bicycle infrastructure that make conditions here better. People are newer to biking, especially those with kids, surely appreciate these improvements. When I have had one of my two bicycles serviced there (numerous times by now) the turnover time is quick and the prices are reasonable. I'm taking my winter bike in to Boxy Bikes tomorrow for some service before that road salt comes out! A great, reliable Local Bike Shop!

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

Extremely knowledgeable! Very helpful! Very good stock of supplies and shoe. Know what is going on…read morethe East Coast.

Owner was late due to personal issues. But, there was no notice or sign to advise customers of the…read morewait. I ended up sitting outside for about 10-15 minutes waiting in the hopes of someone showing up without any guarantee. Of course personal issues are not planned it still would've been better to have someone come in as a back up to run the store in the owner's absence. There were no technicians available so I couldn't get a quote for what needs to be repaired. I went in for a tube replacement and should hear back within a few days. So I left my bike and hope it's not an arm and a leg to get my bike fixed.