The workers here are super friendly and very helpful. I got some new cycling shorts here that I love, and it was cool learning about the trek app. read more

Trek Bicycle Geneva - Ride maps - Bikes Near Me - Geneva, New York

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Amazing service and customer care! Once you experience this establishment, it will be difficult to patronize other bike shops! Unmatched personal attention. They cannot stop themselves from sharing their immense knowledge. read more

Best bike shop around! Always helps me out and gets me riding again! Dave Jackson read more

A month ago I was involved in a cycling crash during a local race. Someone lost control and took me out. My body and my beautiful bike paid the price. My body healed and I relied on Trek Bike Geneva to make my high-end bike good as new - and they didn't disappoint. I picked it up last night and got out for a short ride during lunch today and am thrilled with the result. I highly recommend them. Thanks guys. read more

I am on the road and had a minor issue with my shifter. They sanitize my bike and fixed immediately with no charge. Unbelievable!!! Thank you!!! read more

Cool store! Came in to get some bike pedals removed and new ones put on. They took care of us immediately. We had the wrong size pedals so they advised us and sold us the correct ones. The technician also found a broken clasp and fixed it! Pricing was as expected. There is a lot of accessories and bikes to choose from. Trek dealership. read more

Jim was easy to deal with and on day when there were 5 other people waiting he was patent and helped me through a issue with my Bike. The shop is knowledgeable and has a good selection - but more then anything else I was treated fairly and would recommend them without any reservations. read more

We're renting a cottage on Seneca Lake and have two grandchildren for 10 days while their parents bicycle the Erie Canal (200 th anniversary of its beginning). Boys brought their bikes too but the 11 year old's got a flat after 4 days with us. GBC took us right in at 10 am opening, diagnosed it, installed a new Velox rim strip(whatever that is), and tube and we were out of there in less than a half hour. All for $26.86! Amazing! Plentiful staff-all real bikers...even arrived for work on their bicycles! read more

Great experience! Went today for a bike fit. Jim spent over 2 hours with me making sure the fit was as close to perfect as possible. Very, very knowledgeable. By far the best experience I've had in a bike shop. Well worth the drive from Irondequoit to Geneva. read more

These guys are the real deal - if you need any help with anything from gear/products to professional bike fittings.. look no further. Everyone here will take great care of you and the quality of their work is evident. read more

They simply set the standard for what a bike shop should be. I bought a bicycle there this weekend. Their thoughtful response to covid-19 allowed me to shop with confidence. They worked with me trying out multiple bikes. They even went the extra mile of putting Shimano spud pedals on the bike for me to try. I came away with a bike that truly fit me and not the bike I expected to buy. read more

A great bunch of people. I brought in an ebike with some issues that i did not buy there. They still treated me as a valuable customer and took the time to explain my bike problems. No wonder they're in the Top 100 bike shops in the US. read more

These guys totally came through for me when I needed emergency complicated work done on my tubeless tires for the musselman triathlon. They fixed the shoddy work my home bike shop did. They did a fantastic job! read more

Great bike purchase experience. Jim and his staff are knowledgeable, helpful, and considerate of true needs and budgets. No pressure. No aggressive 'up-selling'. Worked with me via phone, e-mail and in-person, to find the perfect bike and seat. Tried a few of each. They also answered all of my questions, as I had done a bit of research before going into the shop. I'm not an avid biker, and felt completely comfortable asking 'basic' questions. HIGHLY recommend. read more

Quite simply the high water mark for what I believe a specialty bicycle store can/should be. In an era when the "local bike shop" is an endangered species, the guys and girls of Geneva Bicycle Center continue to prove that they are sill vital, relevant, and utterly worthwhile. I have worked in bike shops for more than half my life, owned a successful store myself for 6 years, and now that I closed my own store, I am proud to call myself a customer of one of the greatest bike shops anywhere. I can recommend this business and each member of the staff for everything from the simple repair to an exotic custom build. It may be cliche, but bike stores are much more about their culture than the brands and products within. And the culture is largely determined by the staff. In this case, the staff are all people you will truly enjoy being around, and make you feel good about your role in the sport, whether you're an overweight weekend warrior or an elite racer. Worth the trip, regardless of how far that may be!!! read more

I decided after a very long time that I wanted to get back into cycling. I wanted something I could ride on the road but also on trails. I tried a couple of places but they could not provide the right bike that served both my cycling interests and needs. A friend of mine suggested Geneva Bicycle Center. I went to GBC and they quickly determined the right bike for me. A hybrid on road or trail Trek Bike. They did have one, but it needed to be assembled and told me they would call when it was ready. They called me within just a few hours to let me know it was ready. I went the next day and they wanted me to take a test ride to make sure its the right bike for me. I fell in love with the bike instantly. Comfortable ride, confidence riding it, and the right size for me. The staff were all very polite and very knowledgeable in selling a quality bike that fits the needs of the customer. I would highly recommend going to Geneva Bicycle Center with all your cycling needs. read more

This is a bike shop people drive for. When you first walk in you are astounded by the amount of locks, pumps, gloves, jerseys, helmets, shoes, shorts... and then you realize there is a 2nd floor!!! All that inventory can be a bit daunting, but unlike many bike shops out there the staff at the GBC actually ride their bikes (quite quickly too) and have insight and even an opinion or two about whatever it is that you are looking for, read about on the internet or retro-grouch about. Not riding carbon fiber space ship with gears? That's fine too... they have parts and the knowledge to fix almost anything. Truly a valuable local asset. No wonder they have been voted 5x into the Top 100 Best Bike shops in the US. read more