This was just a horrible experience. Their customer service representative Christina, who is…read moreextremely rude, short, and just keeps repeating the same thing over and over again without explanation. It really just wasn't a friendly Service. Very transactional and not graceful or thankful for contributing to their auction. Service and auction fees are extremely high. Pick up window is very limited. I just definitely would not participate in another auction that they are hosting. Talk to a few other people who were bidding on items and they have the same experience. My recommendation to the company is to put Christina through customer service training and navigating conversations with clients appropriately.

Wonderful experience! Issac at the warehouse was great and the ladies the office were efficient and…read morehelpful. Professional staff. I can't say enough good things about this company and their employees.

Scott was really friendly and beyond helpful during our last trip to Sacramento…read more I will be happy to refer this company to anyone who needs his professional services in the Sacramento Valley area.

Scott and Debbie are true professionals. We used them to "pick" our house of everything they…read morewanted to sell online. They not only cleaned us out (good!), they also cleaned up after themselves! They know what they are looking for, and they know how to pack things up so nothing is broken in transition. We have many Asian valuables and also many vintage and antique items. They recognized the worth and made plans to sell them appropriately. This is THE place for estate liquidation and downsizing. Thank you Scott and Debbie!

This goodwill is fantastic! Not only is the staff super nice but their displays are always really…read morecool. Check out the locked up stuff for some great treasures at a good price. Cherice the manager is lovely and very helpful. Also - chickens in the parking lot are fun!

There was a child unattended for at least 10 minutes before I determined I needed to seek help. I…read moreapproached an employee, named Tyler, and asked for assistance. He went to the front to notify someone, but when he returned, he told me I should "mind my business," stating that this was a small store and they could not do anything unless the child had left the store. I would like it noted that the child's mother NEVER came looking for him during this time (roughly 30 mins). It was only after my husband, another woman, and I went throughout the store searching for help, including looking for Spanish speakers to communicate with the child, that his mother was eventually located (by staff) inside the store. The employee (Tyler) who told me to "mind my business" is fortunate I did not follow his advice. If I had ignored the situation, no one would have been monitoring this child. He could have wandered into traffic, been taken, or been seriously hurt. This situation was handled extremely poorly by Tyler. I am thankful for the staff members who eventually stepped in to assist us. I am filing this grievance in hopes that no child is ever left in danger again, and that no future bystanders are told to "mind their business" when raising concerns about the safety and wellbeing of an unattended child. Do better.

Awesome location and great collection of retro collector items. Can't wait for the grand opening…read more Follow me on twitch https://www.twitch.tv/jay510916

AVOID THIS PLACE I…read moreleft this video game store feeling disappointed with the way they handle pricing. The selection itself was decent, but it quickly became obvious that most of the games on display were higher-value titles. If you're hoping to browse affordable games or find a hidden bargain, you probably won't have much luck here. What really bothered me was the complete lack of price tags. None of the games I looked at had prices, so every time I wanted to know the cost, I had to ask an employee. Instead of having a set price, they would pull out their phone, search eBay, and base the price on whatever listings or recent sales they found at that moment. It made the entire shopping experience feel awkward and inconsistent. Without clearly marked prices, it's impossible to compare games or decide what fits your budget while browsing. It also gives the impression that prices can change depending on who is asking or what the current online market happens to be. A retail store should have transparent, clearly displayed prices rather than making customers wait while staff search online marketplaces. I understand that retro and collectible games fluctuate in value, but that's part of running a game store. Prices should be researched ahead of time and labeled on the shelves, not determined only after a customer expresses interest. Overall, the lack of pricing transparency and the reliance on eBay for on-the-spot pricing made the experience frustrating. I probably won't return unless they adopt a more consistent and customer-friendly pricing system.

I pawned my dad's guitar here, and while under contract to hold it, they put it up for sale…read more Luckily I saw it for sale on Facebook marketplace at their store and went down there and got them to take it off. I have 3 months to pay the loan and they put it on the floor for sale. The manager had the worst bad breath. And was extremely defensive until he finally admitted he put it up for sale and was going to give me a $50 credit. I hate this place​

Super clean pawn shop. Love the amount of jewelry they have. They also have a store in Oroville so…read moreif you want something they can have it be transferred to the store. B was the sales associate that helped me. I really like how knowledgeable she was with her job and made my shopping experience enjoyable. Prices are reasonable and they can work with the prices a bit, as long as it's reasonable. I will definitely be back. Btw, they don't take American Express.