This place is a disaster. The owner is all over the place like hes on something, his "employees"…read moreare young and dumb and the people he did have that made the place great are gone so dont waste your time for fake smiles and appreciations from the owner. There are places better to spend your money at that do not yell and treat customers like nobodies unless they are in the mood to not do so. Customer service is an all day every time experience not a thing you do now and again. If I could give a negative rating I would have!

Exceptional customer service--both from the person I spoke to on the phone and the person who…read moredelivered (yes, delivered) my order. They had everything I asked for. Highly recommended!

I love this pkg. store because it's easy parking & the personnel are super helpful & friendly!read more

The staff is sooooo helpful and friendly. I was looking for a very hard to find wine. When I…read moreexplained I would be driving almost an hour, they took the time to check the shelves , told me exactly where to find the bottles and how many they had in stock

Great selections of beer and spirits, very serviceable and friendly staff as well as a very clean…read moreand friendly atmosphere

Without a doubt, the best place around. If you're a craft beer snob, like myself, you'll love this…read moreplace. They get ALL the good stuff in. You can definitely find anything you're looking for on any given day. Some of the previous reviews complain about a general "dickish" attitude from some of the employees. Couldn't disagree more! If you ask them any question, especially about beer, you'll see eyes light up and they'll provide you with great suggestions. These guys truly know what they're talking about. It's a busy place, so you definitely need to catch them at the right time, but it's absolutely the best place in town for booze.

Customer service poor. Guy that picked up the phone rude. Didn't even answer my questions. Prices…read morehigher than everyone else's prices. They prefer your money and don't care if you leave a happy customer. Definitely wouldn't spend my money here. Prefer EAST SIDE DISCOUNT LIQUOR STORE. At least there They know how to treat customers and still make a sale. Fuck discount liquor world. Them mfs is goofballs fr I'll be damned if I spend a dollar there.

The staff is friendly, knowledgeable and helpful. You don't get approached by staff in most liquor…read morestores but I've always been offered assistance here, reasonable prices! Opened 7 days a week. If you are looking for a specific drink they don't sell, they will order it just for YOU. I love this store!

As far as liquor stores go, i think it's safe to say as long as they have the essentials and it's…read moreclean you pretty much have your bases covered. What made this one stand out to me though is that it had exactly what I was looking for. I had been searching for a specific rum all over CT now that not even total wine had (and they have everything) so I was pleasantly surprised when i found it. Even more so by how friendly the guy behind the counter was, he said if there was anything I ever wanted all I had to do was ask and he could get it for me, and that is exactly the type of customer service you can expect at this place. The layout itself is really nice, very well kept and clean, if you need cash theres an atm, and theres a bag policy too so make sure not to bring in a big bag unless you want to leave it at the counter. There's also a website and app for added convenience, and they host events sometimes too. Truly a one stop shop for all your liquor needs, specialty or otherwise.

First and foremost, this store is very nice and I'll have to take pictures the next time I'm there…read moresince there aren't many on here! I've visited Capital Spirits a couple of times since they're pretty much the only liquor store Downtown (jazz fest, Pratt events, etc). Last night I was on Pratt to watch the Yard Goats game and we decided to go inside. The staff was super friendly and helpful, even when there was some indecisive minds in my group. I was able to find some pretty affordable sake, and the cashier even suggested some new and popular wines that they have, which I thought was nice.

Nice manager; well-placed inventory. Clean, attractive store. Convenient and very helpful.read more

I think my husband and I have now found a new favorite liquor store. We live off of route 3 so…read morethere's a different one by us, but they just don't have the selection that MK's does. The owner is super nice and friendly, and made excellent suggestions to us. They have wine in there that I've never even heard of, which is a super good and awesome sign. I can't believe we've lived 5 mins down the road from here for the last 2.5 years and never thought to check it out. If you want Scottish or Irish whiskey that you can't find in other places, def come here, chances are they actually have it. I also bought an amazing $80 huge bottle of Kentucky bourbon, and it's one of the best bourbon's I've ever had. If you're in the Rocky Hill/Wethersfield area, you def need to come here, because they have something for everyone.

The staff is very friendly and helpful whether on the phone or in-person. This store has an…read moreexpansive collection and a wide variety of wine, beer, and liquor. I purchased a a few bottles and two cases of beer and the owner was kind enough to help me to my car. Therefore, I was pleased to tip ("to insure promptitude") beforehand. The owner made sure his staff received it.

Great wine store! We were greeted right away and helped right away! We were looking for Romanian…read morewine and we were pointed in the right direction. Very good service! Sorry I missed the lady's name but she showed us all the Romanian wine varieties and helped us check out also. They also have wine tasting on Saturdays after 2 with a very casual ambiance.

I absolutely love this Package Store. They have an excellent assortment of wines and liquor. I went…read morehere while visiting my BFF in CT and fell in love with the town, layout of the store, the folks that run it and of course it's close to my BFF's house. Every time I am in town, I will come and get my favorite wines! The only downside is its expensive but that might be due to CT taxes. The same wines I buy in FL for much less money.

Great wine selection, very nice atmosphere inside.read more