Sky Zone was incredibly fun with the help of your amazing staff member, Angie. She makes me feel…read morelike I'm part of a community of something bigger. Kudos to Angie for everything she has done with this park. Also, Jailiana was extremely helpful and one of the kindest people working there will definitely be coming back.

Attended a birthday party and check-in was fairly smooth. Sky Zone has many options for individuals…read moreto use gross motor skills. The bday space was roomy enough and clean. The party hostess for the ever could not be found after dropping off food and drinks. She did come back to make sure bracelets were cut after the 2 hours of play ended. The facility is clean for the most part. Some hand sanitizer machines were not working and the bathroom can always use attention. There are plenty of places to sit and observe. The food items for purchase are overpriced for the quality, but that's typical. There is plenty of parking and would consider going back, but our go to is Urban Air bc the do not limit the time you spend there.

Seniors should get a discount or grandparents should not have to pay if they're not playing. we…read morecame with three kids and three adults. The three adults are just sitting and watching and should not have to pay full price.

We've been coming to Lava Island for years but hadn't been back since the remodel. The layout is a…read morelot better than it used to be and it seems much better maintained. We had my son's birthday here. He and his friends had a great time! Our party host, Arianna was so wonderful and really helped make things run so smoothly for our group. I highly recommend working with her! Everyone enjoyed the party room, pizza, and Dino nuggets platter. All and all a great birthday for our little guy. Only downside in my opinion is that they charge the same price for adults and kids whether or not the adult is playing. I really appreciate that adults can play on all the equipment with their kids, but it seems odd to make adults play when they aren't using the equipment. Would love to see an option for folks who are there keeping an eye on the kids that is a little more budget friendly- we'd definitely be visiting more.

everything is so fun do NOT get chicken nuggets they were so burnt and disgusting avoid the foodread more

If you want to have fun, or watch your kids enjoy themselves, Urban Air is a place to go. You can…read morefeel the energy as you enter. There are many options for fun: trampolines, dodgeball, virtual reality, video games, battle foam pits, and more. If you have a birthday party, all partygoers will find something for themselves. Their food stand could use both better food and better service.

My son used to love coming here and has attended many birthday parties at Urban Air over the years…read more We recently returned for his birthday, but unfortunately the experience was not as good as we remembered. While management states prices may have changed overall, our visit still felt very expensive for what was offered. An attraction we previously enjoyed was no longer available, which noticeably reduced the experience for the kids. As other reviewers have mentioned, there are additional charges for many things, including socks, games, and prizes, so the costs add up quickly. The venue also felt extremely noisy, overcrowded, and in need of a thorough cleaning during our visit. Most disappointing of all, my son and his friends ended up sitting around on their phones for much of the two hours because there simply was not enough to keep them entertained. That was never the case in previous years. Sadly, based on this recent experience, we do not plan to return. (Edited to address the reply from Payson C.)

I don't know why this place has such poor reviews because my boys ages 7 and 10 spent 5.5 hours…read morethere yesterday and would've gone longer if I let them. I bought a Groupon which allowed them full access to all of the attractions, including the go karts and the sky coaster and that's what they spent most of their time on. Felt like the price I paid was well worth it. It was kind of busy between 12 PM and 2 PM but before and after that it was really quiet on a Tuesday so no long lines. We'll be back!

Highly recommend for kids, teens, and active adults! Our whole family had such a fun time. The…read morestaff was incredibly kind and helpful, and the entire facility was clean and well-maintained. We'll definitely be back!

This place is wonderful! We went to Warrior Playground on a Friday, and on Monday of the next…read moreweek, they called us personally to ask how we enjoyed the experience, and how they could better serve us in the future. The owners are real people running a locally owned business, and offering GREAT service to their customers! They don't have all of the bells and whistles of the larger and more corporate trampoline/ninja parks, but the experience was just as enjoyable for our family! I have three boys and a girl aged 16 to 6. They are in gymnastics and are self-taught in Ninja obstacles. At first, the staff hesitated to allow my kids to try the advanced ninja obstacles (because it was our first time there), but communicated that clearly and considerately, while eventually giving them a chance to "prove themselves" under proper supervision. I appreciated their genuine concern for my kids' safety, while still being willing to cater to their desire to challenge themselves. My boys also appreciated the staff catering to them so they could enjoy the experience even more! Warrior Playground appears on the Colorado "Get Out Pass" which gets you a free session at the playground during Open Gym time on certain days.

We've been here a few times now. My daughters absolutely love it: there's plenty of area for kids…read moreto play in. The toddler area is a decent size and my two year old has fun playing in here. Older kids will often over take this area and cause the area to become overcrowded. Parents will allow their kids to do what they want. I wish they had workers enforce the rule more. There's been a few times where older kids were okay fighting in the area and stepped, bumped, or ran into a toddler. Trampoline area is great. Both my kids love it. The ladder is always a hit and so is the foam pit. They usually have a worker there making sure everyone is behaving. Which is awesome The food they sell is pretty decent. Not amazing but not bad either.

Very overpriced and poorly managed party experience. I would not book a party here again! & from…read moreone parent to another...Save Your Money Mom & Dad! I paid over $350 for a party reservation, and in reality I barely received an hour of actual room time. Our reservation was from 2:00-5:00 PM, but when I arrived they told me and my guests the room still needed to be prepared. We were standing around until 3:23 PM before we could even enter the room, and then they told us we had to be completely out by 4:00 PM. That is completely unacceptable when you've reserved and paid in advance. Communication with the business is also very difficult. If you try to call to ask questions about your reservation, it's impossible to speak to someone directly. Most communication is handled through text messages, which makes it frustrating to get clarification on important details. They advertise a "party assistant," but in reality that person is helping multiple parties at once, so there really isn't any meaningful assistance. I also brought balloons for my son's themed party, but because we had to wait so long for the room to be ready, I did not have time to decorate. The food service was also disappointing. Our pizzas took about 20-25 minutes to come out. When I politely asked about them, I was met with attitude and told "we're really busy, someone will take it once it's ready." If you have a reserved party, food should be prepared and prioritized so it doesn't cut into the limited party time. Also, the pizza portions are misleading. I received two medium pizzas that they label as "large." Also I previously added more pizzas to our party that were not brought out. So of course all my kiddos ate but the adults didn't. Another issue was the guest list and charges. I had already accounted for the kids on my guest list, but they re-added some of those same kids and tried to charge me additional fees. Make sure to triple-check your guest list and final bill at the end of your "hour" party. They even charged for my pregnant guests, which is ridiculous considering they obviously weren't using the play equipment. Overall, the entire experience felt like a huge rip-off. Between the high price, the delayed room access, rushed party time, lack of real assistance, slow food service, added charges, and difficulty communicating with staff, it was extremely disappointing. For a kids birthday party venue and indoor playground that charges hundreds of dollars for a birthday party package, families should expect much better organization and customer service. I hope management takes this feedback seriously because the experience did not reflect the value of what I paid.

The pricing is very underhanded. The website gives a charge for 1 hour and all day for kids and a…read moreprice of about half for adults. What it doesn't say is ALL ADULTS WALKING THROUGH THE DOOR MUST PAY to sit at the tables while the kids play. Our party of 6 happened to have an hour while waiting for a dinner reservation. So, our choice was to sit in a car or pay nearly 40$ to sit inside for an hour. We attempted to speak to the manager who was beyond rude. I would not recommend due to deceptive pricing and there being other facilities with a much better "value".

It's an amazing place to celebrate your kids birthday party! !! We celebrated my daughter's 10th…read morebirthday and staff was great, they assisted when we need something ! 10/10 They were attentive and accommodated our request's.

Kids enjoyed it... variety of things to do. As a parent from another state where there are few if…read moreany SkyZone, it's irritating that the socks cost $6. It's also frustrating that deals posted online are "hidden" from customers unless told to the front desk they aren't honored. I went back to ask if I could get my 1/2 off discount I should have received- to go towards the socks they forced us to wear, but the lady said "no, you had to give me the code when you came in, not now. We don't just tell people about those deals." The website says nothing about presenting a code to receive the discount. It also seemed like they only enforced sky zone socks for the first 30 minutes, then stopped telling other kids to purchase socks that clearly didn't have the orange skyzone socks. Kids had fun- but as a parent it was pretty irritating.

Some of the trampolines were broken and the toilets in the bathroom where clogged. I had to find a…read moredifferent place for my son to use the bathroom as he didn't want to step foot in the bathroom.

Best Birthday Party Experience Ever -- for Kids and Adults…read more We hosted Stella's 4th birthday party at Bounce Empire, and it was hands down one of the coolest places we've ever had a party. What truly sets Bounce Empire apart is that it's not just for kids -- it actually considers the adults too. So many kids' birthday venues forget about the parents, but not here. There's a full bar, massage pods, a movie theater room with recliners to watch sports, chess tables, and a beautiful outdoor patio with mountain views. It felt more like a resort than a kids' party venue. And the bounce houses? Definitely not just for kids. All the adults had an absolute blast too. They even have DJs! We were there for an 11 a.m. party so we didn't get to experience the DJ that day, but I've been here before for a late-night adult girls' party and it's just as fun for adults as it is for kids. Now I have to talk about the event planner, Ariann -- because she truly made this experience unforgettable. As a mom of two, getting somewhere early to set up balloons, cups, decorations, food, cupcakes, candles... it's usually stressful and exhausting. This time? I didn't lift a single finger. Ariann handled everything. Setup, food, cupcakes, candles, décor, and even cleanup. I was able to just be present and actually enjoy my child's birthday party -- which honestly almost made me cry. That kind of care and support is priceless. We never felt rushed, the party flowed perfectly, and it was by far the most laid-back, fun, and stress-free birthday party we've ever had -- for our kid. Is it a bit pricey? Yes. Is it 100% worth it? Absolutely. I would recommend Bounce Empire to anyone looking for a birthday party that truly caters to everyone -- kids and adults. We will definitely be back.

If you have kids who are between 4 and 6 years old, this is a 5-star place. It's huge, filled with…read morefun inflatables beyond anything you've ever seen, and it's clean inside. Your kids will have an absolute blast. If you have toddlers, this is not the place for them yet. They'll have a tough time negotiating all of the bounce houses and obstacle courses, and the slides will be a little too fast for them. One day, they'll love it, but not yet. If you're a parent or just going as an adult, prepare for a lot of STEEP slides, fun obstacles, and a fun few hours to be a kid again. It's an active, high energy place, and as long as you are ready to unleash your inner kid, you'll have a great time. The inflatables are incredible. The live DJ makes it feel special. Overall, it's so much better than you'd ever expect.