Helped me with my urgent computer needs which helped save my job! Thanks JT. Super nice guyread more

Unfortunately we had a cell phone battery issue that just happened to come up while on our vacation…read moreto Big Bear! The battery had swollen up overnight and was dangerous to turn on. We looked around and found this guy on Yelp, and saw that he was "open" on a Friday evening when we got there. We called just before his "closing time" and he didn't pick up. Okay, fine, it says he is open on Saturdays too, but only for a few hours. So the next morning we call him RIGHT at 10 AM (when he's supposed to open) and he doesn't answer. After breakfast, we drove by his address at 11 AM. Again he's supposed to be open, but NOBODY IS THERE!!! He has a sign on the door that says to "call this number" if there is no answer. It's the same number that I had already called before. So I call him 4-5-6 times and NO ANSWER AT ALL!!! We ended up having to buy a brand new phone and cost us HUNDREDS because this clown has no idea how to run a business! Maybe he should just shut down permanently!!

We were on a search for an aerosol can of spray-air for cleaning. D.Y.I. was all out, but they…read morereferred us to NetworkIT. We easily found it and parked on Bartlett to avoid the Pine Knot parking fun. The owner was 'Johnny on the spot' selling us a can for $12. (Mountain Prices, we're used to it) He was kind and professional, but my favorite part of our visit was his housekeeper. She is about 36 inches tall, a hard worker and pretty proficient with a wet swiffer. She's greeted us back and told us she helps her grandpa "...because he's old". What a cutie! :) Btw, canned air worked like a charm and we are back in business! Thanks NetworkIT

I would not ever call this business again. I spoke to the owner on the phone he seemed very nice…read moreand knowledgeable. We made a apointment for 9am sat and he never showed up. I called and texted and never got a response. So he goes in the beware of losers category Things happen but business at least call and let you know. Still have never heard a word! Very disappointing. .

We ordered a refrigerator paid in advance.... were told it would be delivered by the 24th. I drove…read more2 hours to get there by 9:30 am to wait for a delivery. There was no confirmation. When I called the owner said he wasn't sure if it were going to arrive and that he couldn't deliver it. We waited and showed up for the delivery and were screwed. Our renters were to arrive that weekend. Had to cancel. We were trying to go with a small business for support. But failed to get the product. He got a one star for refunding our money. Don't order from this company.

This guy is a thief. Charged a 90$ service call, does not apply to any work. Claimed the fridge…read moredefrosting was not working. Said we need a new computer board. $700 labor plus parts. ($800 part) Compressor and fan was running, and the boxes were cold, just not cold enough. Just needed freon. Lied to my face that there was frost in the fridge. There was none. Said my tenant was lying , and the service guy I bright up the hill was lying also. After seeing all the complaints, looks like he keeps his store open on just doing service charges. Do not use this company. Ripoff big time.

I was in Big Bear on vacation with my family when the biggest inconvenience happened- I dropped and…read morebroke my phone. Luckily, Bryon was working that day and set us up! His friendly service was a comforting experience and he was very transparent with our options. He listened to us, was mindful about our situation (on vacation and we had our 11 month old with us) and was great at his job. Turned a huge inconvenience into an easy fix moment.

Buyer beware!! This is not a corporate Verizon store! I went here and everything seemed to be the…read moresame as the store down the hill in our home area. Got a new phone on an upgrade and was literally told "your bill will not be going up, if anything it will go down" due to canceling a jet pack we no longer used. Got my new bill and it was $100 a month more! Total lies! Do not go here. If you live in big bear I suggest driving down the hill to get a new phone or do anything to your account. Luckily Verizon was able to adjust my account after 2 HOURS the phone with them. Biggest scam ever!! I can't say it enough. DO NOT GO HERE!

Nice selection with a hometown store feel. They were great at getting me in and out of the store…read moreand on with my day.

For a hardware / DIY home improvement store in Big Bear where you aren't going to get a full range…read moreof items like you would down the hill, this is one of the more reliable places to go on the mountain. Most of the time you find what what you need. If it's busy it's less fun, but foe the most part you can rely on Butchers Block.

I had one great experience and another not so great experience. My son got great help on his…read morelaptop. However, my husband tried to get his iPhone fixed and that didn't work. They stopped returning our calls a out the problem too.

I found Tech Pros in my community Group site on FB. I needed some advice on a virus I knew had…read moreinvaded my MacBook Pro. I called the place and the guy was certain he could help me in a day. He came out the next morning to my home, stayed to fix my MacBook, then took a look at my iMac desktop to assure that it was working properly. Discovered that both my computers needed cleanup. He cleaned them up, then took a look at my husbands phone that fell on the floor the day before and crashed. I happened to have a spare iPhone, and the tech guy got the spare phone all set up to go. What a dream! Never expected so much volunteered help from just a simple phone call to ask about a virus. I highly recommend Tech Pros and would call them again. Don't look anywhere else on the Lake Arrowhead mountain. Tech Pros is the place to go! Very helpful and friendly technician.

Dave has restored my computer at least 3 times over the last 6 years with the most recent being a…read moretotally fried hard drive from a power surge. He is excellent at figuring out what is wrong and fixing it. It now works even better than before! :) He also retrieved all my data from my main Users Account and gave me back the old hard drive in case I need something else from it. Plus he picks up the computer and then delivers it back to my home when it is fixed. Thank you, Dave!

From the owner: Computer Software & Hardware repair. Backup Solutions. Virus & Ransomware protection.read more

This company took care of our printing needs at the last minute ....same day service, friendly and…read morehelpfu!

Always helpful and collaborative- when we have had tight…read more deadlines they what have always done their best to accommodate our needs -