We were on a search for an aerosol can of spray-air for cleaning. D.Y.I. was all out, but they referred us to NetworkIT. We easily found it and parked on Bartlett to avoid the Pine Knot parking fun. The owner was 'Johnny on the spot' selling us a can for $12. (Mountain Prices, we're used to it) He was kind and professional, but my favorite part of our visit was his housekeeper. She is about 36 inches tall, a hard worker and pretty proficient with a wet swiffer. She's greeted us back and told us she helps her grandpa "...because he's old". What a cutie! :) Btw, canned air worked like a charm and we are back in business! Thanks NetworkIT read more

NetworkIT - IT Services & Computer Repair Near Me - Big Bear Lake, California

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I would not ever call this business again. I spoke to the owner on the phone he seemed very nice and knowledgeable. We made a apointment for 9am sat and he never showed up. I called and texted and never got a response. So he goes in the beware of losers category Things happen but business at least call and let you know. Still have never heard a word! Very disappointing. . read more

You know how helpless you can feel if you are very dependent of your laptop, you know it is probably nothing major, but just completely stuck, no internet.... And you also know you usually can fix it yourself, but not this time.. Anyway, I was there a few days ago, completely stuck and made my way to NetworkIT in the Village behind Ben and Jerry's! It need to be said. Absolutely practical, personal, fast service and for a good price to. CJ was the the one that helped us. What a kind and patient person. Clear when it comes to explaining things and so practical when it can to the right solution for our problem. Thumps up all the way! Of course I hope we don't need to, but for any of their services, alarms, sound, security or other computer issues, we will be back! Thank you CJ! read more

Always helpful and knowledgeable, my go to laptop fox it place. Call and he will get back to w. read more

I don't typically leave reviews but I'm gushing about this one. Firstly all of the pricing is VERY reasonable. On several occasions I have forgotten my MagSafe charger for my MacBook, needed external hard drives or high storage SD cards or flash drives. The K Mart doesn't have any of this and neither does most of the mountain. This place has everything, is easy to find and EVEN HAS A VENDING MACHINE FILLED WITH THE STUFF UNTIL 10:00 pm! The owner is also very kind and friendly and anyways this place is a literal godsend read more

They promptly replied to my message, helped us find the product we needed, and even delivered it to our cabin within 2 hrs. Saved my wife who forgot her computer charger and needed to remotely work. read more

Bryan is a lifesaver. Great communicator and a solid IT guy. I couldn't be happier with his services. Thanks Bryan read more

My mom is remodeling the house and accidentally threw away the roku I had to hone pick up a new one. There's a big parking lot right across the street from the shop. They accept Apple Pay. Got my roku quick and easy and I'm back to enjoying my Netflix. Thank you!!! read more

CJ was very helpful getting a power cord for my wife's computer. He was the only available person in Big Bear. He delivered to our resort and made the process so easy. read more

AWESOME! I don't write a lot of reviews, but when someone goes OVER and ABOVE, I want people to know, so I am writing this review for Bryan anbd Brandon at NetworkIT in Big Bear. I was looking for some simple home automation stuff for our condo in Big Bear and wanted a Google Home and a Google Chrome for the TV and after looking all over at Kmart, CVS, Walgreens, etc., someone mentioned a new computer shop that opened in the Village, so I tracked them down and unfortunately, they were out at an appointment, but I called the number on the door and the owner "Bryan", instantly made arrangements for me to get into the store and get what I needed. As if that wasn't great enough (customer service wise), he also then spent about 30 minutes texting back and forth with me to trouble shoot the installation. As luck would have it, the next AM, my laptop started acting up, so I took it in to them and they instantly opened it and could see the problem was a significantly swollen battery, so they ordered a new one to arrive in a couple of days, but they knew I needed the computer while up here, so they put it back together so that I could continue to operate it with the power cord until the new battery arrived and is installed. They were fast, professional and very customer focused. I live in the Temecula/Murrieta area, but am in Big Bear fairly regularly and as I have future computers needing work, I will bring them up here as opposed to fighting with a Best Buy or some other high volume place in the valley! Whether you need something as simple as a charging cord, brick, HDMI cord, google home, firestick, Amazon Echo, OR you need a complete computer repair - I would HIGHLY RECOMMEND NETWORKIT Steve read more

Thank you NetworkIT !!!! I needed an adapter right away for my computer and called 2 places in town but had no luck. Someone suggested I try NetworkIT but when I called they were closed. I listened to their voice message and was so excited to learn they actually had a vending machine outside their door. I could not believe they actually had what I needed! I highly recommend them. read more

NetworkIT - HDMI adapter in vending machine - IT Services & Computer Repair Near Me - Big Bear Lake, California

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The guy was super helpful that worked there. We were looking to buy a roku. As to be expected with a small electronics store, the prices were a little high, not so high that it would not be worth supporting small businesses in this small town. read more

Just want to send another 5 star review to Bryan of Network IT. Helped me out again with issues we had at our cabin. Amazing service!

I was looking for a roku remote and I thought I would never find it ! A local recommended this place and thank God they did ! Very clean store , nice gentlemen helped me find what I needed. read more

Called about a very specific piece and the owner was waiting with it at the ready when I showed up, prepared to search the store for it. Excellent service, great prices. read more

If you seek the most outstanding customer service for IT needs or just basic "we need help" stuff - you've found it! As one who is working on a construction project at Big Bear Mountain Resort Bryan, the new NetworkIT helped us with an urgent need for us! It was not a large purchase, by any means, but Bryan found the item we needed and then delivered it to us at our hotel! What?! Who does this? Because of this customer service, we want to spread the word about this company - new to Big Bear for only the past seven weeks. We feel like they can do anything! Who doesn't need that "go to person" with answers make your life easier? read more

This place saved the day with their vending machine!!!! I needed to get an Amazon Firestick for our rental and this was the only place in town I could find one. Buying it from a vending machine was amazing!! read more

I was in Big Bear for a getaway and needed to find a cord for my laptop and an hdmi cable. They were so helpful and even tried multiple chargers on my computer so I could find the right one. Very friendly and helpful. Highly recommend read more

My husband is a diabetic and forgot a charger to a device that links his CGM and his pump. He searched multiple stores in big bear before finding NetworkIT. Bryan was beyond a life saver! He brings customer service to the next level. He not only had this specialty charger, but said he would order us a few more (they are very hard to come by) and have them for us before we left. Bryan is communicative, friendly, and has quality products! Thank you so much Bryan! read more

These guys are always on top of their game. Anytime I need something or have questions they are very professional individuals and knowledgable about any technical questions I have. Perfect place for Big Bear. read more

I have been working with NetworkIT since we bought the Hillcrest Lodge in August 2020. They are great - responsive. They updated my internet resulting in multiple positive comments on internet reliability from guests as well as providing support services on time and very reasonably priced. In addition, they provide access to purchasing equipment that would otherwise require a "trip down the hill" cost over 2 hours of time not to mention the gas cost. It is worth a little extra to save on gas, oil, wear/tear on the card, not to mention my time. Next up - upgrade my exterior security cameras. read more

This place is awesome! The owner is beyond nice. I came in with a plan to buy a new laptop power adapter for a quick and must needed charge. After explaining my situation with him, he let me charge my laptop for few hours for free! At beginning my laptop didn't pick up the charge. He helped me quickly by perform hard reset on my laptop. Everything works after that! Thank you so much for being such a nice person. read more

Bryan, Adam, Eddie & the whole team at NetworkIT are just wonderful! Here's my story: I brought in my tragically damaged iPhone in before Christmas, and diagnosed the issues and ordered new parts for me. In the meantime, they gave me a loaner phone! It snowed, I had family over, and they let me keep the loaner until things died down and I could gEt to town. Then, when it turned out that I needed an entire new phone (my fault, not theirs), they ordered a few different kinds of used iPhones so that I could choose from them when they came in. In 4 days, I had my choice of used iphones. When I came in, it only took Adam like 30 seconds to switch my chip. Walked out ecstatic, with a shiny new phone! Since then, I've brought them my MacBook Air, my external HD, and mY iPaD. I trust them with ALL my electronics now. I am so glad they are here in Big Bear! read more

This place is great!!! Chris did such a wonderful job on my wife's Lenovo laptop. Fast, friendly and knowledgeable. Great prices also. Thanks so much Chris!!! Jim Miller-Big Bear read more

They do the job and don't overcharge. Friendly and helpful. Limited inventory.

Incredibly impressed with the service from NetworkIT. I needed an HDMI extender cord for my Amazon Fire Stick. Originally went to Kmart (who no longer has an electronics dept). Then called DIY, no luck. They referred me to NetworkIT and mentioned the store was already closed for the day, but has a vending machine for most common needed electronic items. When I arrive, I noticed the vending machine had a lot of useful items, but not the cord I needed. The store was currently closed but was listed open by appointment only. I called the number listed on the window and spoke with Bryan. I explained my situation to Bryan and within minutes he arranged for me to purchase my item from the store. If it wasn't for Bryan, I would have had to drive 20-30 miles off the mountain to the nearest Best Buy. Thank you so much for your help!!! read more

I called and they were closed. But the answering machine is so helpful. I was able to get just what I needed from the vending machine they have during after hours. Big Bear can be a nightmare for last minute electronics. Kmart and the other stores don't sell any chargers, tv or internet cables. I bought 2 Roku's for my cabin on a Sunday and I am so pumped to know this place exists up here!!! Thank you guys!!! read more

It's to bad you can't leave 10 stars because these guys deserve it. Fixed my iPhone and didn't want to charge me for the repair. I believe they can fix anything, give these guys a chance they will impress you. read more

This place has been a huge resource for us multiple times. Latest was when our modem went down and was incorrectly diagnosed by the cable company as the router. They loaned us a router( when we would have bought one) and the cable company then admitted their mistake and fixed it. Brian even called us back while the store was closed and met us there. CJ and Brian seem to actually care about their customers. read more

Bryan is a great guy. He took care of my security camera needs, a new WiFi thermostat and set my Nest smoke detectors to my app. I am now using him for needs in my other homes as I trust his work and reliability. read more

Chris was so helpful and even gave us his personal cell phone number if we continued to have modem problems. We encourage everyone to support this business read more

Cannot give this place enough stars. I dropped my cell phone on my first day of a week long vacation in Big Bear. I went to this store and the owner drove down the mountain in order to get the correct part to repair my phone. It was repaired the next day and vacation was saved. read more

I was truly amazed by the level of helpfulness and kindness Brian and CJ showed me. Network IT goes above and beyond.

My sister and I were in Big Bear during our midterm/testing season and forgot to bring a charging chord for our TI84 calculator and came here for help. I showed a super low quality picture of the charging port to the workers and who I assumed was the owner but they didn't have that chord in the front. They checked the back of the store for the chord and found one that fit! They really know their stuff! Thank you for going the extra mile you really saved us!!! read more

Bryan and Adam have shown the best customer service I have received here in the mountain. I cant describe the lengths Bryan went to, to solve our WiFi issue with setting up a printer. Amazing service! During the covid-19 pandemic when companies like Samsung seemed impossible to reach, Bryan was there and fixed connectivity issues that were not even his responsibility to fix. Can't say enough good things about this team! read more

This place is amazing Chris was amazing he helped my fix my iPhone X and I loved that go here for all tech and tech problems

When my phone suddenly stopped charging, Aaron was on top of trying to fix it. He troubleshot the issue relentlessly, hoping to have it fixed for resale since I needed to buy another phone in the interim. Unfortunately, it was not financially viable to fix the issue, since it was a labor-intensive hardware problem and the phone was an older model. Regardless, these guys are knowledgable, friendly, and helpful. Much recommend. read more

The manager Chris has helped me many times. Every time was impressive. He is knowledgable, nice and very helpful. I bought a new printer/scanner and had a hard time understanding how to set it up. He did on same day service, explained in detail how to use it and when I asked how much? His answer was for free. Unbelievable. I recommend this company and him very highly. Bruce R. read more

I was so thrilled to find out we have a great new store in Big Bear that has a great inventory for anything IT much like a small Best Buy. I upgraded my internet service with Spectrum to 1G and my coverage did not cover my whole house and Bryan, who is the owner, came to my house and in no time he had my internet blazing fast with extended coverage everywhere in my house. He is a true pro and installs internet in most of the businesses in town. read more

Bryan helped me with a purchase and install of security cameras at my cabin in Big Bear. He was super helpful, explained everything. Such a great addition to Big Bear ! read more