My husband took my car for an alignment. He waited 4 hours. Asked if they knew if they finished…read morewith the service because the car was just parked not being serviced. The guy up front just said "They haven't given me any paperwork." My husband waited some more. He had to go in the car for my daughter's car seat; he noticed the paperwork was just sitting in the passenger seat. When they finally gave him the keys back, we noticed the paperwork said they finished 30-40 minutes after my husband had gotten there.

Tri-City Tires goes not only the extra mile, but the extra marathon for customers. Prices are…read moreincredibly fair and competitive for commercial contact truck services and Joe's fifteen years of experience have seen it all. Highly recommend them and their services. Lost a tire on the bus enroute to meet friends.... At five a.m. Called them during a cold September drizzle. The commercial tires I needed were on hand, but a special order for another customer. The first extra mile was when they took the initiative to call their customer and ask if he was picking them up today, or if they could order him another set to be picked up tomorrow. That was fine with their client! Joe arrived thirty minutes later, with all the tools necessary to work on a large commercial vehicle. Wet pavement and a little mud was no barrier. He quickly and efficiently changed two tires, and I was offered an array of ways to pay over the phone. This was the rest of the marathon. My cards were all flagged for unusual activity...not surprising for a large transaction out of state. They were so patient with me as I tried multiple cards, called my bank, and finally got it fixed on my end. They accept Apple Cash which was easy to do on my phone. Ninety minutes after the initial phone call we were on the road again, vacation saved. Thanks so much to Tri-City Tires for fast, friendly, and competent service to a couple of out of state strangers on a rainy fall morning.

They always go above and beyond to make sure my vehicle is running smoothly and they don't charge…read morean arm and a leg for any services.

Was quoted 270 for a coolant reservoir replacement told em no went to pick it up then it was 180…read more after taxes and all that's ok I guess ‍‍95$ hr charge for something that took 15 minutes is ridiculous and vehicle was left overnight and today I went to change my rear blinker and my jeep tool set is gone no one gets in my vehicle !!!! But really friendly people besides me pushing in the clip it looks great. wanted to get new tire but was scared to be over charged with the 270 being said twice in the voicemail it was no a

Every time I've come here with a problem they've fixed it, once for $11, once for "no charge."…read more!!!!!!!! Expert diagnosticians, they clearly explain everything, everybody is cheerful and patient, and they do much more than tires & exhaust. A sixth star for the excellent cat in the waiting room. I wish I were a car so Barry's could be my doctor.

This is a local auto tire repair shop First time coming…read morehere. Had to call the day before and have them order the size tires needed. The girl said they would be there the next day. They sure were! Waiting area was clean. They took the car pretty fast and there were no games played with the price or anything. The owner is involved in all transactions and checks the work after it is done. Highly recommend this place if you need any tires or work done, very reliable and trustworthy place!

This trip started like something out of a comedy -- if that comedy starred two sleep-deprived…read moreparents, a sick dog, and two kids under 10 running like caffeinated squirrels. After a vet visit that tugged on all the heartstrings and a 4-hour drive filled with snacks, questions, and one thousand "Are we there yet?"s, we were running four hours late to our campground reservation. Naturally, because Murphy's Law never takes a day off, 30 minutes before arrival -- bam! -- flat tire. Cue panic. Cue grumpy kids. Cue that feeling of "this is how horror movies start." But then -- cue MAVIS, our real-life roadside heroes. We rolled into Mavis with a tire that was flatter than our energy levels, and within minutes, Nichole and the team had us back on track. They quickly diagnosed the issue -- a bad valve stem -- fixed it with professionalism and care, and most importantly, made sure we were safe. They didn't just patch a tire; they patched a day that was dangerously close to falling apart. So THANK YOU to Nichole and everyone at Mavis. Your kindness, speed, and smiles made a huge difference to a tired family just trying to make it to their vacation. You turned Murphy's Law into a minor speed bump, and for that, we are truly grateful. Highly recommend these folks -- not just for your tires, but for your peace of mind.

I was passing through on my way home to Charlotte when I picked up a piece of metal in one of my…read moretires and the tire was losing pressure. I had not long passed by the store. I looked them up and saw they were closing very soon. I called and they said to come by. They patched my tire and got me back on the road in no time! They were extremely friendly and provided exceptional service! I would definitely recommend!

I am a car person. I love cars. I work on cars. And certainly, I appreciate mechanics and…read moreunderstand the difficulty of their job and all they need to know to be good at it. I am also a very loyal customer. I recently received a quote from the shop I have been using for the last 5 years (as long as I have owned my current car), that seemed somewhat excessive. I did some research and my thoughts were validated. So I did more research and found Cowan Tire and Auto. They had too many stellar reviews for it to be a fluke so I gave them a call and explained my situation. Even though they were slammed (as good shops always are) they said if I could drop the car off they would try to work it in to take a look and give me an estimate. I was prepared to leave it there for 2 days just to get inspected. I got a call at the end of the day with a report on the issues. My mechanic had recommended back brakes, new parking brakes and brake flush and gave a quote that was over $1300. Cowan gave me a quote for HUNDREDS less that also included new front brakes. On top of this, they took the calipers apart to clean and lube them so they did not need to be replaced. AND they did all this work the very next day because the car was already taken apart from the inspection. I am beyond grateful for their honesty, integrity and all around great service. They have earned all my future business as long as I live in the area and I will certainly be shouting about them to anyone looking for help with their car. 6 stars

My first visit to Cowan Tire was for a tune up on my Jeep Wrangler. The staff provided outstanding…read morecustomer service. The waiting area was comfortable with Wi-Fi and coffee. The service team explained their procedures and 30 point inspection. A couple of hours later, my Jeep was ready to go. Based on this visit, I am working to schedule my Jeep Grand Cherokee for transmission service.

Evacuated from Florida due to a hurricane. On our way up our tire blew. Had our tire size and…read moredecently price! They had it done with in minutes! Very impressed!

Bought a set of 4. One had multiple pinholes. Owner says "they're used tires. No warranty ". Buyer…read morebeware. Check your own tires before you buy them. They do not check to see if they are good or not.