went there for a oil change and they left my splash guard hanging by one fastener and it fell off…read morewhen i got home i went back and the insisted my car didn't have a splash guard so i went home and checked online and sure enough it did have a splash guard. I will be calling the owner or corporate to get this problem resolved because they lie to you, so they don't have to repair what they f----d up

Went for an oil change, they left the cap off the oil pan, so they gave me 3 free oil changes for…read moretheir mistake. Went for one of my free changes and left with AC not working (was working okay prior), my AC still does not work. They are a very trashy redneck owned business. They just want your money, whether they do the correct job or not.

I'm new to the Forest City area, so still learning the businesses that will be my "go-to" spots…read more You know, those places where you find that you're treated like a real person, instead of just a potential sale. I've had the opportunity to use Broadway Tire Service a couple of times in the last few months, and that's exactly what I've found there. Both, in person and on the phone, I've found friendly service, and time and helpful information. On both visits to the business, Jacob was quick to access the situation, and make recommendations of what was needed. I never felt like he was trying to upsale anything, or try to take advantage of the situation. As a matter of fact, in both instances, we left spending less money than expected. All of that, combined, is what makes loyal return customers, and defines a "go-to" business. And that is Broadway Tire Service.

Jacob and company did a great job on my '19 Toyota Highlander exchanging factory 18" wheels with…read morethe better (IMO) 19" Nightshade rims, including transferring over the tpms sensors and center caps from the old wheels... with the perfect Yokohama tire for it!.. Would give 6 stars but Yelp only Yelps to 5! Not the first time I've been there and won't be the last!

If I could give zero stars, I would. My 18 yr old son went to get oil changed due to not having…read morecorrect part to change at home due to just purchasing the car. They talked him into high mileage, synthetic oil which he did not need high mileage. Which was a higher price than regular synthetic? They are charging an arm and leg for a cheap paper air filter, which is BS. It cost him more to get his oil changed with a cheap crappy air filter than it does in my brand new full-size truck which keep in mind His car is a 2010. I definitely would not recommend this place to anyone. They are a rip off and no one wants to answer the customer line when you call. They are just taking advantage to anyone that comes through!!

this is not fast way any more he sold out when it was fast way they where very good the people that…read morerun it now charge you more for less service

This trip started like something out of a comedy -- if that comedy starred two sleep-deprived…read moreparents, a sick dog, and two kids under 10 running like caffeinated squirrels. After a vet visit that tugged on all the heartstrings and a 4-hour drive filled with snacks, questions, and one thousand "Are we there yet?"s, we were running four hours late to our campground reservation. Naturally, because Murphy's Law never takes a day off, 30 minutes before arrival -- bam! -- flat tire. Cue panic. Cue grumpy kids. Cue that feeling of "this is how horror movies start." But then -- cue MAVIS, our real-life roadside heroes. We rolled into Mavis with a tire that was flatter than our energy levels, and within minutes, Nichole and the team had us back on track. They quickly diagnosed the issue -- a bad valve stem -- fixed it with professionalism and care, and most importantly, made sure we were safe. They didn't just patch a tire; they patched a day that was dangerously close to falling apart. So THANK YOU to Nichole and everyone at Mavis. Your kindness, speed, and smiles made a huge difference to a tired family just trying to make it to their vacation. You turned Murphy's Law into a minor speed bump, and for that, we are truly grateful. Highly recommend these folks -- not just for your tires, but for your peace of mind.

I was passing through on my way home to Charlotte when I picked up a piece of metal in one of my…read moretires and the tire was losing pressure. I had not long passed by the store. I looked them up and saw they were closing very soon. I called and they said to come by. They patched my tire and got me back on the road in no time! They were extremely friendly and provided exceptional service! I would definitely recommend!

Well on top of the work they did. Come to find out they DID NOT put Anything back properly when put…read morethe vehicles back together again. And wanted to charge ME to do it. All of the work they did IS related to the Trouble that I am experiencing with my car. And this has been verifive By an actual Mercedes Benz dealership, I wish I could load the video. I'm Seriously contemplating on suing them for the repairs that had to be done that they did not do. I really wish I could load this damn video!!!!

I'm Very disappointed on how they treat their customers!! They will quote you one thing and deliver…read morea service with no integrity. For example they quoted one thing but when it didn't work they wanted to charge us again on what they did not fix correctly the first time and probably knew it was not going to work down the line I'm so very upset and again very disappointed especially when you buy your trust in people that you never thought would treat you in such a manner they say one thing but then want to charge you for the mistake they made. We are very disappointed with their dishonesty about the service they say they provided I do not recommend their type of service at all!! Again very disappointed with them!!

They always go above and beyond to make sure my vehicle is running smoothly and they don't charge…read morean arm and a leg for any services.

Was quoted 270 for a coolant reservoir replacement told em no went to pick it up then it was 180…read more after taxes and all that's ok I guess ‍‍95$ hr charge for something that took 15 minutes is ridiculous and vehicle was left overnight and today I went to change my rear blinker and my jeep tool set is gone no one gets in my vehicle !!!! But really friendly people besides me pushing in the clip it looks great. wanted to get new tire but was scared to be over charged with the 270 being said twice in the voicemail it was no a

I am a car person. I love cars. I work on cars. And certainly, I appreciate mechanics and…read moreunderstand the difficulty of their job and all they need to know to be good at it. I am also a very loyal customer. I recently received a quote from the shop I have been using for the last 5 years (as long as I have owned my current car), that seemed somewhat excessive. I did some research and my thoughts were validated. So I did more research and found Cowan Tire and Auto. They had too many stellar reviews for it to be a fluke so I gave them a call and explained my situation. Even though they were slammed (as good shops always are) they said if I could drop the car off they would try to work it in to take a look and give me an estimate. I was prepared to leave it there for 2 days just to get inspected. I got a call at the end of the day with a report on the issues. My mechanic had recommended back brakes, new parking brakes and brake flush and gave a quote that was over $1300. Cowan gave me a quote for HUNDREDS less that also included new front brakes. On top of this, they took the calipers apart to clean and lube them so they did not need to be replaced. AND they did all this work the very next day because the car was already taken apart from the inspection. I am beyond grateful for their honesty, integrity and all around great service. They have earned all my future business as long as I live in the area and I will certainly be shouting about them to anyone looking for help with their car. 6 stars

My first visit to Cowan Tire was for a tune up on my Jeep Wrangler. The staff provided outstanding…read morecustomer service. The waiting area was comfortable with Wi-Fi and coffee. The service team explained their procedures and 30 point inspection. A couple of hours later, my Jeep was ready to go. Based on this visit, I am working to schedule my Jeep Grand Cherokee for transmission service.

Every time I've come here with a problem they've fixed it, once for $11, once for "no charge."…read more!!!!!!!! Expert diagnosticians, they clearly explain everything, everybody is cheerful and patient, and they do much more than tires & exhaust. A sixth star for the excellent cat in the waiting room. I wish I were a car so Barry's could be my doctor.

This is a local auto tire repair shop First time coming…read morehere. Had to call the day before and have them order the size tires needed. The girl said they would be there the next day. They sure were! Waiting area was clean. They took the car pretty fast and there were no games played with the price or anything. The owner is involved in all transactions and checks the work after it is done. Highly recommend this place if you need any tires or work done, very reliable and trustworthy place!

I came to get my oil changed and one of the lube technicians ripped my intake hose and put tape…read morearound it since it didn't just rip it was torn almost completely in half

No wait and very quick service on my oil change. The price was reasonable. I would recommend this…read morecompany for oil changes

Consistently never a fan of this place. Have come here a few times and they seem like it's a bother…read morefor them to do their jobs and talk to anyone who doesn't have the knowledge they do about cars and tires. Came here with what I thought was a hole in my tire to get it plugged, they came back and told me they couldn't find one and seemed agitated that they couldn't charge me for checking it. Took my car to another spot in town and was immediately shown what was clearly a split in my tire and sold me a new tire on the spot for next to nothing! Haven't come back here since then, I hope they've learned to have better customer service since then.

I was on a short trip when one tire indicated very low pressure (5 lbs)…read more I stopped at Forest City tire hoping to get it inflated enough to get me home which was an hour away. I asked for an air hose at one of the bays. The guy working there looked at the tire and quickly saw a jagged piece of glass in the tire. He stopped what he was working on and got an inside patch on my tire in a half hour and I was on my way. I really wasn't expecting much when I stopped but was really happy with the quick and friendly service I got. And at a great price. When I need tires, I will drive the extra distance to get them there.