Outstanding service and very professional, arrived on time, easy process would highly recommend.read more

I needed to dispose of a mattress and I reached out to them via Yelp. They were quick to respond…read moreand worked with my availability, they even showed up earlier than requested (which helped me out) as their schedule opened up and they kept me updated. Easy to work with and great communication, would definitely recommend!

Great job and fast delivery and pickup. Very reasonably priced. I was treated with dignity and…read morerespect. Very proffesional

From the owner: We are a Junk Removal Company that is Veteran Owned servicing the San Antonio area and surrounding…read moreareas.

This is the second time using Junk King and they were able to get me a decently priced estimate for…read morecardboard boxes (flattened and broken down), styrofoam and 5 bags of Styrofoam and cardboard. They will ask to see the items in person that need to be hauled and will give you a final estimate for you to make a decision whether to go with them or not on the same trip. The guys were friendly and communicated when they were on their way, and worked quickly to haul all the items. They deserved the tip they got. Awesome job guys! Thank you!

They carted about tons of boxes from a recent move and deliveries. They were prompt, efficient and…read morecheerful! I'll definitely use them again. Highly recommend!!

Miguel was great! He was quick to reply, schedule the date, and sent me before and after pictures…read moresince I was out of town! I will definitely be using this service again!

Very good prices and hard working business. Would definitely reach out again for junk removal.read more

I called GOT JUNK to pick up a couch and loveseat. The man that answered the phone gave me a…read morestarting estimate of $149. He told me that since it was two pieces, the cost could be $169 dollars. He said that if I spoke with the drivers, they may lower the cost. I scheduled a pick-up between 6:30 & 8:30pm that evening. The young men arrived. They were very polite and professional. One came to me with a clip board and told me for two pieces, the price was $269! I told him what their constituent told me. They said he does that all the time and it causes problems with customers. I told him to let the guy who answered the phone pay the extra $100! I was angry that I had been lured into a pick-up only to extend the price. The driver told me he was going to take a picture and call his manager to see if they could lower the price. He walked on the other side of the truck, presumably made a call. He then told me he was unable to get ahold of his manager and offered $200. I said no! Then he said he would give me his "personal discount" and make it $180. I finally said okay just to get the furniture off my curb. If a neighbor would have called the police, I then would have had a citation fee. They took the couch and loveseat, but is cost me! I DO NOT RECOMMEND THIS COMPANY. The antics were a financial jigsaw puzzle. They take advantage of customers. Not a great way to do business. I WILL NEVER USE THIS COMPANY AGAIN. I've already been asked about their service by another person and told them to find another company for these reasons.

1-800-GOT-JUNK is nothing but a bait and switch, which is designed to get the haulers into your…read morehome and overcharge you. Online, it tells you to get a quote you have to fill out their form and instead of getting a quote with a price, the website is designed to book the appointment without showing you a price. When I dug around their website and finally did find a price, it stated that for a single item (desk) the price was $79. Initially, I had a desk and file cabinet that I needed them to come and discard and it had to be done on the date of the appointment. When the two haulers arrived, I informed them that I had gotten rid of the file cabinet on my own so the only thing I needed them for was to haul the desk away. The hauler tells me that the rate is based on the volume of the truck, which didn't seem right, but at this point I don't have access to the website and again I needed this gone that day. So after they removed the desk, I reached out to 1-800-GOT-JUNK and explained what happened and that I should have been charged $79 for the desk and I was easily charged 4-5 times that rate. I explained that if the quote was for two items, shouldn't it have reverted to the single item pricing since they only took a single item? Luckily they take pictures of everything, so I got a reply back but the reply back stated that I would still be charged over two times that advertised $79 because I was, in fact, right in that the hauler should've revised the pricing when he realized he was only taking a single item. I asked about why it's not the advertised $79 and he stated that the hauler should've disclosed the correct price at the time of the haul but that $79 is for a piece of office furniture like a chair and that there's a separate itemized price list sheet that would've had different prices depending on the desk size. Again, NONE of this is available to the general public under the pricing link on their webpage and in fact, the webpage states "starting at $79 for one small item" and proceeds to list "examples of pieces with single-item pricing" which includes "any furniture." When I explained this was extremely misleading and that it would be easy to just show the ACTUAL price list under "pricing" for transparency, the owner's reply was "I don't make the website." So that tells you the kind of people you're dealing with and what to expect - had I heard this upfront, that would've been an easy pass. But you live and you learn and the best I can do now is warn the next person.

The process was great from start to finish with lots of effective communication! The delivery…read moregentleman were efficient and courteous.

Lots of additional fees, movers were great but it was $200 more than the high end of their quote.read more