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    Big Island Built

    1.0 (1 review)
    Open 9:00 am - 7:00 pm

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    9 years ago

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    Target

    Target

    3.4(145 reviews)
    1.3 mi
    $$

    This Target is so terrible I feel I must wait. Firstly, my Donor's Choose TV... I had to buy a TV…read morethrough Target because no one would ship a 75" TV to my classroom. It was a donation from the Benioff's to DOE and it takes a ton of work to do the requests. No one would ever, ever, ever, ever, ever, ever, ever, ever, ever,e ver, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever answer the phone to check stock. I tried to pick it up at the store. I live an hour and 10 minutes away. Order cancelled because, although the website said it was there, it wasn't, so the system cancels but did not notify anyone at Donor's Choose or me. THIS HAPPENED FOUR TIMES, FOUR DRIVES TO KONA AT $40 A POP. I spoke with two floor and one customer service manager and those ding dongs absolutely would not hold the PAID FOR TV until I came to get it because I had already spent $160 of my money, not my school's to pick it up. They just could not figure it out, It took me over an hour to get a store manager to agree to keep his eye out and then put it in his office so it wouldn't get sold. That never happened. It was in the back with all of the other stuff in the back. Luckily, I came back the next day, so $200 in gas. Such a ghetto organization. Shameful how poor the customer service is. It is so embarrasing because people from other places that understand how customer service works come to Kona and get to experience how stupid people are..... And another thing- I never buy food at Target because it is always expired. I happened to pick up a bag of popcorn on sale because I was hungry- Expired again and I didn't notice until half the bag was gone. Target, you should replace your managers and service people. They have failed miserably. No one should have to endure such stupidity. I already cancelled my card and I am boycotting due to your cancellation of Diversity and Equality, but people still gotta know that you are feeding them old, expired food.

    It's your typical target. What I came In for was one of…read morethose waterproof phone cases that hang around your neck and they had it. They also have a huge swim section. Any color and types of swimsuits you can imagine.

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    Target
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    Rip Curl Surf Center - Team Grom Ocean DS shredding in Kona. Positive Vibes!!!

    Rip Curl Surf Center

    4.2(10 reviews)
    20.7 mi
    $$

    It has been a long time since I've had such a terrible retail experience…read more.. I've been coming to this store for years and the product is fantastic. The selection is great, but year in and year out, the service gets worse and worse. This time was, the worst it has ever been... The doors were locked even though it was prime open hours (about 4pm). I saw half a dozen customers come to the store and be turned away because the doors were locked. I actually spoke with one the customers, and he said he had been checked the door several times in the past 15 minutes. I called the store, and only then did the girl materialize after about 15 minutes of waiting, and unlock the doors. While in the store, the sales girl made no attempt at helping us with finding product, selecting a size, etc. She made no attempt in any way to be helpful. It was truly amazing. My partner and I could not believe it. This girl was dead inside, and almost ruined a perfect day. I will say that Rip Curl really has to do better and their employee selection. Rip Curl makes wonderful items, and this store is a regular stop for me; they need to find better retail associates. Please! Be warned... Be careful... Parking is great. Store is generally clean, and this day it was full of boxes around the counter.

    I was in for a treat when I walked into Rip Curl Surf Center. Right when I walked in I was greeted…read morewith a sweet young tall boy. He was kind enough to help me get to the top rack and search for something I needed for my son! I'll be back again! Thank you!

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    Rip Curl Surf Center
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    Big Island Built - sportswear - Updated July 2026

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