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    Big Island Custom Services

    5.0 (3 reviews)
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    Response time

    7 hours

    Response rate

    100%

    Services - Big Island Custom Services

    Window pressure washing

    Rooftop solar panel cleaning

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    Recommended Reviews - Big Island Custom Services

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    Photo of L N.
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    3 years ago

    Dan and his workers do a great job. They have integrity and are genuine. I would recommend them to everyone.

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    Dan G.

    Mahalo for your feedback. We appreciate it and appreciate you.

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    8 years ago

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    7 years ago

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    Dan G.

    Mahalo Janet! such a kind review.

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    P W C The People Who Clean

    P W C The People Who Clean

    2.7
    (12 reviews)

    The worst! First, they lied to me about the cost! When we talked, I repeated the cost...$36 per…read moreperson per hour. I asked for two women to be here for maximum two hours. The woman I spoke with repeated that price quote to me. Then they put a hold on my bank card for $197.92. When i asked why, I was told that's just how much they hold in case the work goes longer. Ok, first red flag. Then the women made a couple of major screwups. I have a small two-bedroom apartment. It was relatively clean before they came, but I mostly wanted them to do the tougher stuff...bathrooms, sliding glass doors. Other than that, just dusting, floors, and doing basic cleaning. I came home for a quick view after they left and thought they did a good job. But when I returned home later tonight, I saw some really nasty things they did...most importantly, they broke the window blinds in one of the bedrooms! And no one apologized or told me a thing about it. They piled stuff from the floor onto the couch and left it there...and did the same with one of the beds. And they only did exactly what I requested...so the dish drainer pad did not get cleaned nor did the top of the waste basket nor did several other things. I'm angry because I feel like I was duped. And I'm angry at the low level of integrity in this company. DON'T EVER USE THIS COMPANY!

    Requested a deep clean on my 3 br condo and had a wonderful experience with PWC. First from Sione,…read morewho came over to give me the estimate and worked with me to refine it and make it fit my budget. THen the team they sent of Nelson and Juanita, two hardworking cleaners with an attitude of ensuring satisfaction. The two came early (had a 3rd person who didn't seem to contribute as much) and worked non stop, with extreme attention to detail. Outside windows were not easy (high floor) yet Nelson got them gleaming. I also loved their cheery attitude and willingness to adjust the cleaning towards areas I considered more important. Please, if you get this team, treat them well and tip them well. This is hard work. Thank you Sione, Nelson and Juanita for making my house beautiful

    Hawaii Island Humane Society

    Hawaii Island Humane Society

    3.9
    (23 reviews)

    I adopted a male dog that was the best ever. He was 2 and I had him for 14 years. His name was…read moreCarson.

    Let's just say 11 years ago we adopted 2 dogs from here, and we provided a great home and love in…read moreoahu. We just moved to hilo on Jan 4th and before we came here I put in multiple applications for 2 different puppies, on Friday I called this place to confirm that they still had puppies because we wanted to adopt one or two. Not ONCE did the lady on the phone advise that we weren't allowed to purchase 2 puppies at a time, nor did she mentioned before even brining a pet home the application has to be confirmed on their site (which I completed a couple weeks before we moved), plus it will take like 3 days before even bringing the puppy home. That aside, we walked in with our 2 boys excited to bring a puppy home, and when we went to the counter the lady out right said we won't be able to take a puppy today due the one million reasons that she mentioned which made no sense and made it seem like I had no Idea what liter syndrome meant. My sons were bent outta shape because of those words. FYI, next time, talk to me and not to everyone else in the room behind me. We purchased dogs from humane society countless years and to have to be turned down because we are not a right fit family for puppies is like a slap in the face especially when we bought our 2 puppies from this place at the same time. I feel this decision was more based on a personal choice on my response to the first lady I spoke to, instead of hearing what questions I had she kept telling me that we couldn't have two puppies due to litter syndrome. We understand littermate syndrome, but when you take correcrive actions and extensive training with your dogs, that won't happen as we do our own. Do we all really know their personalities? No, but as the owners, it's our due diligence to teach them right from wrong. Studies are saying "littermate syndrome" is not even a real thing. We label problems with two young dogs as "having Littermate Syndrome," because we absolve ourselves from the responsibility to fix problems that humans created and can't resolve. See, the problem isn't the dogs. The problem is peoples ability to address their individual needs. It's easier to label a syndrome than to just give more TLC and understand stand them. On that note, you sent me this email the day after saying I'm not a fit? So much for waiting 3 days and calling to see if we are a fit when we meet with the counselor. That is ok! I went to Rainbow friends animal sanctuary and we rehomed a dog, and someone just so happily allowed us to rehome their 2 puppies that were left at their front door This place is such a disappointment. Going forward, I will not recommend this place to anyone anymore. Even though my 2 other dogs came from here, and we love them dearly. This place will be the last on my list now, not #1 it took less then 24hrs for them to tell my family we are not a fit before even giving us the chance. The slogan should not be providing them a good home. The lady after us asked for 2 kittens, and you were gladly open to having her adopt them after she just mentioned her current cats' lack of health for many reasons that did not match up! Go figure! The care you give for cats is not the same as dogs? Why is that? Should we not give the animals all the same care, love, and treatment? Seems like it's a preference here and bad choices! I'm done venting, but if you are looking for dogs and puppies there are many other adoption places to go that will give you better service then this place its sad that I recommended this place to a bunch of families and they actually said they were turned down too and got their dogs else where. Please feel free to share your family requirements and what makes the best families for these animals? All these people are opening their homes, and you're denying it, but crying that you have no shelter space.......this could be one of the biggest reasons. Look where you lack the experience, which is assumptions and judgment!

    Elly's Formal Wear & Bridals

    Elly's Formal Wear & Bridals

    3.8
    (69 reviews)
    $$$

    Worst experience EVER!! Needed a prom dress for my daughter, because she is a plus size girl. We…read morewent months early to order her a dress. I knew nothing was going to fit on the floor. Found a dress and ordered it. Dress came in, went in to do a fitting for alterations. That's when everything went wrong. Was scheduled for a fitting 2.5 weeks later. No call was made during that time to me. Come to her appointment. Dress was NOT TOUCHED!!! No call was made to me or anything telling me I needed to pay for her alterations. Of course me being upset I wanted answers. But Tati who was helping me at the time only gave me excuses! How her mom was on Molokai celebrating her bday, how she's not always sitting at the sewing table, blah blah blah! Being completely unprofessional. Set up another appointment for her fitting. Even though her prom was 5 days away from her prom date. Tati set up our 2nd appointment and again told me I was a set. Not even giving me the price I needed to pay so they can start alterations. Weeks passed a terrible storm hit Maui. Understood that the store got flooded. Called days later and asked about my daughter's dress. Just wanted to make sure if it was okay. Paige answered and was completely RUDE. As if I didn't have the right to ask. Asked if I could get a call back. NO CALL. Not even a call on where the new location was. Finally the day came to pick up the dress. Walked in. Tati AGAIN!!! Being completely RUDE! Just no smile. No greetings. Just gave us the dress and was like "here you go" and felt like we needed to leave ASAP. I asked if we could try it on. Gave me a complete attitude!!! About how the fitting room was, how that's what they had, blah blah blah. After that experience. I would not recommend them.

    REVIEW FOR ANGEL HANDS PROM POP UP ONLY: Elly's is involved…read morein the amazing Prom Pop Up Shop for local youth, to ensure everyone can afford to go to prom in a new outfit for free!!! I volunteered recently over a few days to help fit and dress students which was such a satisfying way to give back to our community. Each student is handled individually, measured and assisted in choosing a prom outfit with accessories to take home, along with a 'loot bag' full of goodies and a $50 voucher. Elly's organizes a huge amount of donated goods, and offers free rentals if there isn't anything available in their size. Elly's staff volunteer too and do a great job. If it wasn't for Elly's and the generosity of the sponsors and those who donate many students wouldn't be able to afford an outfit for prom. Congratulations to all involved in making our Lahaina youth shine at Prom :)

    Big Island Custom Services - windowwashing - Updated August 2026

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