job took much longer than expected due to delays in materials supply and issues with Covid…read more Workmanship was excellent with meticulous attention to all details. Standing seam aluminum roof with large new skylights installed, including flashing around chimney and dormer. New gutters included. All work completed with precision. All workers were professional in every way. Finished product is stellar. Cost was reasonable. TDS Roofing has my highest recommendation.

Over the course of more than one month, I reached out to this company several times - only making a…read moreconnection when I initiated contact. From the time of initial contact until today, I had a roof leak that penetrated my ceiling that evolved (with recent heavy rains) to two (2) ceiling roof leaks. Nearly every week and a half, I made contact with TDS in an attempt to assess/price the work. I was met each time with casual apologies and weak excuses of why I did not receive a callback, or why staff never showed up to assess the work to be done. I work for an affordable housing development company (likely the most reputable on this island) and have rarely come across such horrible service/bedside manner - service that I would absolutely not tolerate from any contractor conducting work for one of my company's projects. I have decided to move on as, only TODAY, TDS informed me that it would not even be able to conduct the work for another four (4) months. To not have the foresight of understanding a customer's immediate need (even after it had been clearly explained at the onset) is poor business manner and a major disappointment to say the least.

Spoke to someone twice (I won't mention name). Texted info to the phone number supplied. Did not…read morerespond. Called a couple days later and was told he doesn't look at emails to text instead which I told I did. He said he did not get the text but after telling him the day and time I texted and it was delivered he changed his tune and said oh yeah I got it with the photo I attached. He then went on to say he remember seeing the photo but now could not find it. He said text again and would get back to me with a quote. Never did! Did not have the courtesy to call and say we can't do it or the job if to small. I guess they were looking for a huge job! Well they should change their statement on the website!

From the owner: Waikoloa Roofing Company specializes in roof installation & roof repair, gutter installations, and…read moreskylight installation and repair. We have worked on thousands of homes and businesses over the years, and are true experts of our craft, so you can be sure that you are getting the best quality available, whether you need metal roofing, shingle roofing, gutter services, or any other similar service!

Very professional from start to finish. They did such a great job that we decided to keep them on…read morefor monthly service. They show up when they say they are going to, do a great job and clearly communicate. Great all around !

We are absolutely thrilled with the transformation of our front yard thanks to Jouliana and Joey!…read more From the onset of our inquiry to the last plant placed, every step was intentional, skillful and truly beautiful! We can feel the aloha and love the colors and ambiance of the entire project! We are incredibly grateful!

I would definitely recommend Kona Roofing to anyone who need any Roofing done. They were…read moreprofessional honest and dependable.plus they do great work. I'm very happy

From the owner: Kona Roofing Experts has been around for quite awhile, and in this time, we have made thousands of…read morehappy customers all across Hawaii. We can help with roof installation projects, roof repair, skylight installation and repair, and gutter installation and repair. Our team can help with any type of roofing, whether you need metal roofing, shingle roofing, or anything else.

There were very few choices when high winds blew up one end of a section of my roof so i went with…read moreBarrett. They came out quickly and fixed it. They told me i needed to redo all the nails/screws on both the roof of my house and carport or the next high winds would blow the whole thing off. I am a senior citizen living alone so i felt like i had no choice but to trust them. They completed the job and the next day the roof began to leak (a Friday) during a rain and they refused to come out until the following week. By the time they arrived i had damage to my roof, my lanai and the closet in my bedroom. They denied all responsibility and refused to help after many dollars were paid to them. I looked around for help and determined they had caused a leak in my solar water heater. The solar hot water heater was repaired by the appropriate company, the one that installed it for the previous owner of my home. They confirmed that Barrett caused the problem and Barrett still denied responsibility and guess what? My lanai still leaks during heavy rains today hundreds of dollars later, but at least it's rain water not hot water from the solar water heater. So no, i don't recommend them.

Barrett Roofing on the Big Island did a great job repairing my Geodesic Dome Home. It gives me…read moregreat comfort knowing that Jairus and Barrett Roofing are so knowledgeable of the intricacies and roofing requirements of a geodesic dome. Not an easy job. The job site was left clean everyday. The workers were very polite, competent and a pleasure to have working on my home. Thankfully, I don't need to worry about my roof anymore. It has rained for three straight weeks! What a test! Thank you Barrett Roofing.

Awesome job! Guys were great and worked really well with each other. Love my new roof!read more

I loved this Company. They did an outstanding job on my roof. Respect, timing, consideration- all…read moreperfect. Brad and Daniel a pleasure to work with. Love love love!

My husband and I called many times over the last two months, no response. Frustrating experience,…read morehorrible customer service.

They seemed so nice. I made an appointment and told them I wouldn't be able to meet them, that a…read morecaretaker would meet them at the agreed day & time. They arrived hours early on that date, so I woke up my caretaker from a nap and he raced over. Meanwhile the Hilo roofing crew jumped my fence and broke the hinge. They walked around my property and looked at the roof, then left before my caretaker arrived. When I called they said they'd send an estimate. I called maybe 5 times and every single time they said - oh we are working on it now, we'll send by the end of the day. Then they ghosted. Now my gate is broken, I've wasted my time and my friend's time, and I'm going with a company I can actually rely on.