I had a dress hemmed by Susan. She did a great job and was able to have it ready by the event I…read moreneeded it for. The material made it a little expensive, but it was still a fair price!

Susan was amazing to work with. We had a very unusual job requiring a custom robe to be altered for…read morea wooden bear statue for our resort lobby. She took our two robes and connected them, and made it look seamless. Got the project done in time and everything. She's also very sweet! Highly recommend!!

TL:DR If you are not particular or don't care about your alteration needs and are ok with poor…read morecustomer service then you will be satisfied. If not, read more... I recently had my dress altered and upon picking it up did not look right. After bringing it home I found a few apparent issues 1.The hem was white and my dress is various colors of green and cream (it did not come close to the original hem color and significantly stood out). 2.The corset added was not properly finished and caused terrible bunching in the back. I was truly upset since this dress is for my brother's wedding next week in Asia. I decided to go back and voice my concerns around the quality. When I returned, I let her know that I was disappointed with the quality and was immediately met with a very defensive demeanor. She said that I was mean and does not like working with particular people. She also said there are more important things in this world than to be worried about the color of the hem. She also was very clear to say she spent 3 hours and was angry of my lack of appreciation. To be clear, I paid $120 - this was not a favor, this was a service that did not meet any level of quality. I understand she did spend time on it however, getting defensive versus asking or understanding how we can rectify was never part of the discussion . From a customer perspective, I was shocked at her attitude and inability to accept or acknowledge my general disappointment or the mistakes made. She focused on her time spent on my dress and how I was just too particular. She then continued to let me know that she will not provide any services to me in the future and I am not allowed in her shop again. To be fair, she did offer to fix the zipper but was clear she would do nothing else. To be honest, I did not want her to touch the dress after the interaction and was concerned she might make it worse. I do know how to sew however, I was looking for a professional to make the alterations to my dress. Unfortunately, I did not interact with a professional from both a business and alteration technician/seamstress perspective. With that said, I have spent much of my day re-hemming and correcting the issues associated with the corset she added. I truly believe it is important to support our community and am saddened with the outcome of this experience. I do not recommend and would rather go to Portland than have another encounter like this.

I've bought several dresses from here over the years and I love them. She tailored my wedding dress…read moreand did a fantastic job on it. I didn't like the original sleeves and the skirt was a bit short and this fabric genius was able to repurpose my ruffled sleeves to add 2-3 more inches to the bottom hem.

What an incredible dry cleaners do not go anywhere else! I…read moredrive here from the coast and I absolutely love it. They had the best prices and they are the sweetest kindest people I've ever met. I hope they'll be here a long time and if they aren't, I hope their kids or family members will take over because this place is a jewel to find. I love the vintage feel it's old-fashioned, which is really cool. An old parking lot with big shady trees and inside beautiful kind people who will dry clean your clothes perfect. I've never seen my clothes so clean. I can't even believe it because the place I went to before was famous for cleaning clothes in an environmental way And then they closed down. I've gone through two dry cleaners that have closed down. Dry cleaners are extremely important and hard to find. Again, I drive from the coast I hope they're here 10 to 15 years because I'll keep coming back and bringing all my beautiful vintage clothing and coats which they clean so perfectly. They even found my bracelets and put them in a small pouch which I was so happy to find because some people would've stole them so they are very honest And they pack your clothes so carefully. The only thing I wish they didn't do is use as much paper on the hangers, but what can I do? I took all the paper off and recycled it and I'm keeping all the hangers and recycling and returning those as well to another dry cleaner nearby since it's kind of far for me. I don't regret the drive. I really love this place and I will be a good customer here for years and years to come.

Always excellent service! Elba, the owner, is a gem. She found money in some of our clothing. She…read moresaved it for us. Very honest. Highly recommend this business.

Excellent service, great price. Been using their services for well over 7 years. Our go to for dry…read morecleaning in Camas!

I got three dress pants hemmed here and have had no issues with them. The hem looks good and is…read moreholding up. What was great for me was the turnaround time. I just bought some new pants and was going out of town on a business trip. Imperial Dry Cleaners was able to get it finished in 2 days when other tailors seemed to take about a week. $15 a hem is about what I would expect to pay as well. Overall very satisfied so far and will come back when I need more work done.

100% would recommend this to anybody. It's a fam own business, and I've only interacted with…read moreFlorentin and he is absolutely so nice. Brought in a dress 3 weeks ago and I knew it was a lot of work for this dress. It was the only size left, but not too far from my original sizing but for the amount of stuff that a person has to do with this dress....well let's just say it's quite a bit. He had me try on the dress, pin it, marked it, and today when I went to go pick it up, he had me try it on and lemme tell you, it fits like a glove. I can't possibly be making this up. It hugged in all the right places, like the dress was made for me (even better than the original sizing if I'm gonna be honest). Florentin is honest, kind, and a man of his words. For all of it, it was over 100. Some say it may not be worth it, and some would say it's worth its value. I have never even found a go-to person/place for alterations back home, but I am so pleased and happy I found one in Portland. I wish I could've taken a before/after photo but I'm not one to rave about a place unless I really think it's worth it.

I had a wonderful experience with Portland Alterations. Florentin understood exactly what I wanted…read morewith my wedding dress and it came out absolutely perfect. He was so easy to work with and my dress was ready sooner than expected. I would highly recommend this business- I couldn't have asked for a better experience.

Wonderful selection of sewing notions, tools and patterns. Classes available and alterations is…read morereally efficient. The owner is a great resource for information. Definitely will be there again!!!

We needed help fixing my daughter's wedding dress and she helped us very quickly! Then I realized…read moreshe didn't have a veil but we had some old sheer curtains. She whipped us up two different veils that afternoon and my daughter chose the one she liked best. They were beautiful. My friend loves the wool yarn she carries and my younger daughter's have found some crafting supplies they needed. Thank you!

I have been a customer of Lines of Design for many years. I appreciate the assistance Luise gives…read moreto assure you are getting just what you want and need. The clothes are high quality and Luise will alter them for a custom fit and hem pants to the perfect length. I no longer live in The Dalles but when I visit there, I stop by this store to get great pants and and tops. Luise is the best!

The lady hemmed new pants for me in about 20 minutes. They have 3 different brands of stretchy…read morepants & jeans in lots of colors that are made well & fit well.

Outstanding value with quality work. I had a dress hemmed and slightly altered at the shoulders,…read moreplus a pair of men's pants hemmed for a wedding. They confirmed the wedding date before agreeing to take on the projects given that it was prom and wedding season at the time and they were very busy. I appreciate their suggestions to help my dress fit more comfortably. Will definitely use them again for future needs.

I have used Michelle several times over the years. She is so accommodating, knowledgeable and does…read moregreat work. She did my prom dresses, my wedding dress and now my horse show clothing. You can not beat her excellent work and pricing. Recently, I needed her to tailor a suit for me and she was able to get it done in under two weeks. Thank you for the excellent customer service.