Loved this Dry Cleaner! We've had four dry cleaners in Salem and Keizer either put holes in our…read moreitems and not tell us or SELL our items and give us a bloody, smaller item. That's why we moved to The Cleanery! I wish them well!

I decided to give this place a chance after receiving the reply here. Took in my suit to get…read morecleaned and pressed. Got it back in 24 hours and looks good. Big improvement. You earned my business back.

I used EZ Laundry a couple times because I needed a large machine for a comforter and a rug…read more The attendant was friendly and she helped me find the correct size washing machine. Everything was clean and you can use a credit/debit card to pay at the machine. I had a couple pleasant exchanges with other customers too.

The people who work here are so kind and helpful. This place is always very clean. I have been…read moregoing here for years to wash animal beds, area rugs and bath mats. The quality of their machines is great. Always clean and they work well. I think the Value is great. I might pay a bit more. People have mentioned this in their reviews. I do not know cause this is the only place I go. Everything is always clean. I will pay extra for this!

This place is a joke, three times now I've got my laundry at this location and each time somehow a…read morecrayon gets in with my laundry and ruins it Very expensive too

Good people, quality service, but they are very expensive and higj priced. Severely high in my…read moreopinion, compared to other local establishments

Hello all! I just wanted to bring your attention to a SPRING SALE that the River Road Dry Cleaners…read morein South Salem is having! From February 25 to March 25 (2020), dry cleaning will be 30% off! Stop on by!

I dropped off my suit for cleaning on a Tuesday, with a receipt indicating it would be ready for…read morepickup on Friday. When I went to retrieve it, I was informed, "We didn't have time to get to it." To make matters worse, I watched the attendant dig through a pile of soiled clothes to retrieve my suit. This level of customer service is completely unacceptable and unprofessional. Cancel ABC Cleaners.

Friendly staff. Responded to all my questions. They did a beautiful job either my cleaning.read more

TERRIBLE SERVICE ! my clothes were not cleaned and when I asked to return at least half the cost -…read morethey insulted and yelled at me! I am just in shock! I have never seen such an attitude towards customers anywhere!

Last year I had my daughter's wedding dress cleaned and they were supposed to preserve it by…read morepacking it in a large box. I was told at the time they didn't have the large boxes and to check back in January 2022. I paid for the entire cleaning and the preservation and they keep giving me the run around that no big boxes have came in. Yet when I go on Amazon, I can get the same box in less then a week. I indicated on the phone to the business that they offer preservation services online yet you have no big boxes. This is false advertising.

I found mold in my closet and it got on my lovely wedding dress and I was panicking because it…read morelooked so bad and I wondered if my dress would even be salvageable! I took it in and explained my situation and the man working at the front was super calm and took a quick look at it and said that they would be able to clean it. A week later I came back and it looked BEAUTIFUL, I was so relieved! All the mold was off! I almost never write reviews but they definitely deserve one for what an amazing job they did. And also, it's only $120 for a wedding dress cleaning and I personally felt like that was a super fair price. If you need anything dry cleaned I would highly recommend this place!

The gentleman owner is so very nice and friendly! He's altered some of my jumpsuits and also does…read moreour dry cleaning! HE has great customer service

Quick, personable, and professional. The quality and prices are very good. I just did the wash and…read morefold and will probably choose this rather than my own washer and drier.

This was the only dry cleaners I found near Salem that I actually liked. The staff is friendly,…read moreservice is quick, and I love their handy claim checks (I tried a few places in Salem where the claim-system was way less formal and gave me little to no confidence that I would see ALL my garments again). Well done to this local establishment! They deserve your business and support -- service is great and my clothes looked good.

I had the pleasure of getting an item dry cleaned here. I actually went in with two items but was…read moretold that one wouldn't be suitable to be dry cleaned due to possible damage that could occur. I really appreciated that they told me instead of just taking it. Someone's positive attitude really does make a difference. Both when I dropped off and picked up she was very upbeat. I was definitely glad to do business with them. And now my wool jacket is clean!!

Came in today to drop off some dry cleaning for the first time since moving here and the customer…read moreservice far exceeded my expectations. The lady that took my clothes was probably the most friendly, conversational woman I've ever met. She brightened my whole day. 10/10 will be back!

Meh. Pretty expensive, in my limited experience. I had 4 articles cleaned (a jacket and 3 shirts),…read moreand the bill was nearly $80. The jacket alone was $35, which is more than I paid for it on sale at Nordstrom. (I've had it cleaned twice in the past, each time it was about $15, for comparison.) I'm somewhat convinced they didn't clean one of the shirts, as it came out smelling worse than before, and I had to have it cleaned elsewhere immediately after. (Better luck the second time.) Close to my house and convenient, though I'm not sure I'd go again. Particularly not with the jacket.

BEWARE....PLEASE READ…read more My family has lived and shopped in Salem for 3 generations. We have a long history with many of the business's in town. A friendly history. That said, this is one business that I will never be back to. I have spent over 1200.00 in the last year with Johnston Cleaners. But as of today I am done. Last week when I picked up my cloths the young lady that works there part time charged me for something that was not done. She said it would be done the next day. When I went in the next day the Owner (him) said that they couldn't repair the item. I then asked what about the money that I was charged he said that I never paid any extra. I asked him to look it up and he said he would later. I went back in today to get some other stuff and asked him again. He said that I never paid. Very politely I said I did and asked if he would look. He said he did and that was that. I then told him that I was sure and asked where the young lady was. At that point he went off on my. He told me to "F" off and go "F" myself many times. I was blown away. I was so shocked that all I could say at the time was "WOW" he then told me to "GO F... YOUR WOW" He did all this in front of another customer wow was also blown away. I have never had an owner come close to doing that in front of me to anyone. And this was all over 20 bucks. He did all this when I simply asked him to ask his employee. I had been warned several years ago about him from someone but I was already going there and hadn't had a problem. The customer that witnessed this cal out to the parking lot after and said he was done as well. I would recommend that NO ONE do business with this man. I believe that had I not just kept my month shut and left that he might have got physical with me. He was that quick and aggressive with his temper. Be aware, this man is unstable.