This is a small Post Office and Thrift Store. My wife went in a mailed a package for us and as in…read moreher blood spent two hours touring the store while I set in car. I find that I have the same impulse to buy things I might use but often times we don't. So if I sit in car we only spend less money and accumulate less things are grown kids said were never needed. They have an online presence so you can research information about them. My wife said she will be returning hopefully without me when she can take her time. She was very pleased with the amount of interesting things. So if Thrift Stores are your thing here is one to try. She told me to rate it four stars. The post office was handy and well used and I know she will never return to the large post office as long as this exists.

horrible customer service. The wife will cuss you out if she doesn't understand your problem. The…read moreowner has an attitude problem and screams at people for no reason and flips out over nothing. They lose packages on a constant regular basis they give other mail to other people on accident on a regular very unorganized and many people have lots of problems with them. This is the post office in Meadow Lakes off rainbow Street with the discount store in it!

Shhh....this is a secret location Post Office. I heard about it from a person who had it on good…read moreauthority from another person. So I am hesitant to write this review. I am sure that some users will discover this post and audibly gasp in derision. How could he write a review for the best place to mail your package that no one knows about? And to those individuals, I apologize. Truly sorry. Don't hate me. I'm sure they, like me, fear that once the cat is out of the bag, they will be forced back into the long and circuitous lines that are the US Post Office of Palmer and Wasilla. Because that is the best part about this place. There is never a line. They are fast and friendly. They ONLY take cash and check (yes, you heard me correct). There is an ATM in the building. Check the picture of the hours. They open at 9 and close at 5. They are also closed from 1230-130, daily. Saturday hours are different. But skipping the line? Getting in and out so quickly? Walking less than 15 steps from your car to the counter and back? All worth it. You're welcome.

Great service and an excellent location. The property was clean, comfortable, and very…read morewell-maintained. The staff was friendly, attentive, and made the entire experience feel smooth and reliable. Overall, a very pleasant stay -- I would definitely return and recommend it to others.

Sure do miss Mike the postal service-counter guy. It is taking several slower, newer workers to…read morereplace his efficiency and knowledge of the logistical briar patch that is the US Postal Service. Long lines. New staff. But the lady behind the counter for passports is a well-oiled throughput engine. Do not be late for your appointment!

Seems like a waste to review the post office. So I'll just tell you my story…read more I will say that the postal folks at Eagle River are fantastic. Many things are outside their control and they are most definitely understaffed. That being said they do work hard. To a degree they are still an entity of the United States government, nothing says "I require patience" more than the federal government. Right? I reiterate. The workers, from clerks to my carriers, are all wonderful people thrust into a challenging situation. MY STORY: If you've been to the ER P.O. in December this past year, you probably waited 2 hours plus. I know I did. 1 hour and 45 minutes in line. TWENTY MINUTES to find my package. It was much needed medical supplies and I was traveling the next day. Come to find out my box was on one of a hundred pallets for 9 days. No wonder they struggled to find it. We flew to Nevada and boxed up 23 large containers and a bowling ball to be sent back to Eagle River. We mailed six per day at the retail ground rate which is the cheapest cost available. You can also expect delivery in two weeks (they warn you it could take upwards of 30 days). Perfect! We have to fly back home and prepare space for our junkola! Fast forward to landing at Ted Stevens Tuesday night. As we pull up in our driveway we see six of the boxes have beat us home. Wait.......what? That's only 4 days! The next morning, six more parcels, as well as the next day. The first 19 packages all took 4 days from Reno. The last 4? It's been almost three weeks and they can't find the bowling ball. It hasn't checked in anywhere and we can't do anything about it for another week. Luckily, the important material all made it here, making this a most hilarious adventure. Oy vey, if packages could talk! I hope you enjoyed my usps saga as much as I did sharing it. 01/23

A five star review for a Post Office?!! What?!! Yeah, this was definitely a five star moment for…read moreme. I was in need of a new passport and pleased to see online that the ER location offered appointments, albeit a couple weeks out. No biggie, I have time. I made my appointment online for mid week, a.m. and definitely made the right choice! Three people at the counter helping others and once it was my turn, I was asked to step over to one gal who takes care of them. She was helping another gentleman, being super playful and courteous, as was he. She was equally so with me as well. The process was super fast; I was in and out in about 10 minutes. I mentioned to her that this was not even remotely what I was use to at my Chugiak PO and she said 'sadly, I've heard that many times'. They could really learn something about being friendly at our location. Heck, a simple hello would be appreciated... they're rude and crotchety beyond measure. Anywho... I digress! Excellent customer service across the board in Eagle River and I noticed it with each customer that was helped.

My call was for not receiving daily mail in Garland, TX. It did take awhile for the phone to be…read moreaswered and now I know why. The rep who answered was very polite and helpful. They asked the appropriate questions to get the service request established and I hope on to Garland for resolution. It appears that my mail is all being returned to sender qhich is not good. Regards, Steve Webster

Rebecca at the wasilla postal Annex is amazing..she is super helpful and offers great customer…read moreservice..She goes above and beyond to make sure customers are happy

Missing package at our P.O. Box!!! Was told "...it was already picked up." No one else picks up…read morethe mail/items except myself. I called as the website indicated for "customer service" with the number indicated on their website. I have the tracking number indicating this large package had been delivered. It was not picked up by myself. The line was L-O-N-G the day I first inquired about my package and was told it had already been picked up. I waited my turn...for that response. So I called to again ask it my large package with the TRACKING NUMBER to match it on any boxes is still there because I never received it. The younger sounding male voice immediately told me that .... "...the line is really L-O-N-G and I don't have time to go look for it. You could just fill out some missing paperwork and....I'll call you back." This kid didn't ask for my phone number!! What a complete joke!! There is ALWAYS ALWAYS ALWAYS a L-O-N-G, L-O-N-G, L-O-N-G, L-O-N-G line. Everyone WAITS their turn. Doing their time. Only to get served this type of my hard earned money to pay THEIR paycheck. Where is my package? Who will actually take a moment to look to find at the very moment for my package in lieu of fill this out or that much less "..call me back." Yeah right!! This community has been GROWING and GROWING for decades. NOT ENOUGH STAFF for 'WE the PEOPLE' paying for this service.

Just as my three previous stars were felt to be a bit hefty, I'm to the point that one is entirely…read moretoo generous. For several years now, we have killed them with kindness because that's who we are and we feel for the staff and the amount of people that they deal with daily and I'm just over it. Between the passive aggressive smirk on his face, talk down to you Kyle and the lack of willingness to assist you in getting your package, I'm just so over being extra polite and trying to be a ray of sunshine in their day. Numerous times, we have had notifications via email in our USPS Informed Digest letting us know a package was there that day... followed up by tracking the package and sometimes even a text notification that it's there. Excited to pick up whatever it is that's been ordered and then no slip in the box, we head to the counter and nope, now they're not willing to look into it or they just haven't managed to get around to packages yet, at 3:00pm! Wait another day... same thing. This specific instance, day three and according to USPS tracking, it's been sitting at our post office for three days and they still won't put a slip in my box to pick it up, nor assist in finding my package. Awesome!