Absolutely love Short Pump Town center! It's such a beautiful shopping center. I feel pretty safe…read morewhen I'm shopping here. It's right off of Broad street. They have your usually mall stores such as Journeys, Macy, Dillard etc. I love popping into Crate & Barrel and exploring what they got. Few food joints around such as Auntie Anne's. Each store; you'll get great customer service or just okay. Depends on where you shop; the price can be low to high. Lots to explore here. Plenty of parking but it gets super packed during the holidays and summer when the kids are out of school.

I am a newbie to Short Pump! This place was absolutely amazing, I can't wait to go back…read more The selection of stores and variety of items sold were in abundance. The value was a bit unexpected as I assumed this would be more in line with outlet pricing. No biggie though, I thoroughly enjoyed myself here, and the fact that it wasn't completely overwhelming. As far as service, everyone seemed happy and welcoming from the employees in the establishments to the actual customers visiting.

Marshall's and TJ Maxx are sister stores and there's certainly some sibling rivalry going on here…read more Marshall's is the over achiever, they have a more extensive shoe department and men's department, in addition to the name brand women's clothing, accessories, and handbags. They did carry these trendy crocheted foot stools that I fell in love with! The children's department is wanting. TJ Maxx is the cheerleader, more bling, peppier, bigger jewelry selection and more updated furniture and housewares, and a cooler gourmet aisle! Both sell retail brand names, but Marshall's merchandising isn't as appealing as their sister's. The prices are similar, so I like to wait for items to move to the clearance rack for a deal. I'm obsessed with Lucky Brand tops and sweaters and I usually find one or two here!

Delayed store opening an hour to finish up their inventory. This was poor planning by management to…read morenot adequately schedule inventory time for staff to complete and it wastes people's time who are trying to plan out their day

I found an entire towel set and coordinated rug for my son's bathroom, lovely gift for Christmas…read more Lovely quality and soft to the touch

The fall/winter is the best time to shop TJ Maxx! I went in for a pair of tall black boots, which…read moreI found, and left with an armload of goods! I tried to be frugal and tell myself to go in, look for boots, and that's it! So I didn't get a cart. I should stop fooling myself and just get a cart!! I mean, who can resist all the seasonal clothing, sequins everywhere... jewelry, they put out the cutest items this time of year... the purses were beyond nice and found two boho bags, one on sale for $10! ... and the gourmet food section, I loaded up on hot cocoa, snowman marshmallows and scone mix! And I found several cool tips in the fall clearance section! Plus check out was more pleasant than last time I came in! Extra star!! Ok, TJ, you won this battle of frugality! I'll try again next time!

I bought these shoes for a wedding. I wore these for about nine hours all day and danced the night…read moreaway. These were the most comfortable high heels. I have more in my entire life. They were so pretty and sparkly and so comfortable my beat didn't hurt at all. I didn't take them off at all and dance the night away run and get yourself a pair. I'm excited I finally found a comfortable pair of high heels.

Umm... what!? Since when did Dillard's actually have cute clothes? I went just yesterday and I'm…read morestill shocked. I'm not your average department store girl. I much prefer to shop locally in boutiques because the selection is so much more my aesthetic. However, I've been on a 6 month journey to find the perfect flower girl dresses and hadn't had much luck... until now. Before checking online at Dillard's, I had settled on getting custom dresses made from Etsy. While I found it rather annoying that we would have to go through the whole measurement jazz and wait over a month or so before the dresses came in, I couldn't find any other flower girl dress options that I liked that were fashionable, not so flower girl-y, in Fall hues (gold/champagne/ivory), and not super expensive. Then, yesterday I decided to do a random online search with Dillard's as a last resort and BINGO! There it was. The most gorgeous little girl's champagne/gold brocade fit and flare dress for--get this-- $55! They didn't have the sizes that I needed online, so I called the store and the woman was more than happy to look on the sales floor and she found them and placed them on hold. I ran up there about an hour later and the dresses were as cute in person as they were online. I really appreciate website photography that is true to real life! On top of everything, they gave me 10% off because some beads (that can easily be fixed by my mother) were loose on the top of the dresses. So, when my mom and I drove to Dillard's to pick the dresses up, we were shocked that, while on our way to the girl's section, we saw a lot of cute outfits. Okay, Dillard's! While we didn't buy any of them, I did snag a Kate Spade office desk set on sale for 50% off. What a steal! You know what, I used to hate Dillard's. But, now I know that if I'm in need of a special occasion item and I can't find it anywhere else, check here before giving up!

The past few times I've been, both during the weekend and the week, there seems to be a perpetual…read morelevel of ongoing stocking. Yay for stock, but also, lots of random boxes. I understand it isn't the employee's duty that staffing is so low, but it's a little frustrating. The sodastream stock seems to be confusing since bottles are placed regardless of the price tags and the stock itself for different flavors is sporadic. The employees were friendly and efficient, helpful esp with my gift card that didn't have a magnetic strip for when I checked out.

Not a bad location. Everything is clean and is definitely well stocked. Check out registers are…read morealso quick and efficient! I like their toothbrushes for guests! They r pretty soft and cheap for a pack! Atmosphere is rather quiet and I went around 5pm!

This is a review for the online store. I ordered a dress online from Saks and as I was trying it…read moreon, the left shoulder strap pulled away from the dress. I immediately called customer service and was informed that there was nothing they would to rectify the fact that they had sent me damaged merchandise-that they wouldn't accept the dress as a return or compensate me in any way. For a store that prides itself on high end merchandise, the customer service is a tremendous disappointment. I will no longer shop at Saks online or in any of their bricks and mortar stores.

I will NEVER buy from Saks Fifth Avenue online again, no matter how tempting the availability or…read moreprices. They sell high end merchandise but it's not necessarily in great condition. They refuse to refund your method of payment, instead offering you a gift card so you will buy more merchandise from them. It doesn't matter how often you contact them, or how often your credit card company tries to speak to someone, the gift card often doesn't work and they lie about crediting the credit card account you used. They even asked for my credit card number and a week or so later, my number was being used in three states. I used to love this store but no more. I called the New York store or tell them of the issues associated with online buying and by the number of the negative reviews since three years ago I can safely say nothing has changed. Stay away from this company!

I've been to this Kohl's store a handful of times. All of which with my mother. It's a good place…read morefor women's clothes primarily, but obviously Kohl's offers plenty of household supplies and other items as well. And Amazon returns now, for whatever reason. So far, the store has been orderly and neat. It's easy to find professional attire. I wouldn't say Kohl's is my favorite department store in general, but this location is run well and I'm sure I'll be back. And probably with my mother in tow.

A friend & myself were out at the Kohl's short pump location, in dire need of clothing for an event…read morethe following day. We entered the store at 8pm and were browsing the clothing. We found many pieces and headed to the dressing room. At 8:20pm, we exited the dressing rooms to find we had been locked in by a rack of clothes in the hall. We were told the dressing rooms close 30 minutes prior to closing so that the staff can walk out right at 9pm, when they close. That's all fine but the attitude we were met with was unacceptable. A red-head women told us to put all the items back ourselves because they were not going to be hanging them up since they needed to leave right at 9pm. Will not be returning to this location. 2 stars because the store was clean & the woman at the checkout was lovely.

I'm trying to order a dress for a wedding I'm in dealing with nothing but rude and unhelpful staff…read more I went into inquire about a dress. She said it wasn't available in my size went out to my car pulled it up online and ordered it myself. I don't see why you can't hire a younger workers. I'm sick of dealing with these people who aren't efficient at their job and rude.

I had such a bizarre experience at Dillard's on Black Friday. I was there with my mom and she was…read moreprimarily the one shopping. She was searching for nice shirts. I don't know if the folks working were just bored or if it was company policy, but they followed us around like hawks for our entire visit. It was like they thought our tax brackets were too low to be shopping there. At one point, I lost track of my mom and tried to call her but apparently Dillard's is a dead zone for phone service, so I was clearly looking for her and one of the workers looked *extremely* concerned and approached me about it. We went into a dressing room to try on *three* shirts and in that time period, literally what, 3 minutes?, one of the ladies working knocked on the door to make sure we were okay. Seriously? We were going to buy all three shirts, but it turns out that none of them were on sale. A basic sweater that said "Merry" on it was going for ~$90, so I said nevermind to that one and the woman looked mildly annoyed despite still making a close to $100 sale from us. But why would a department store have no promotions whatsoever on Black Friday of all days? Really just so strange. I won't be back.