We had the pleasure of visiting the exchange a couple of weeks ago. Continues to be a Great place…read moreto shop. They were almost ready for Christmas. We will visit again before Christmas. All check out stations were open and moving customers quickly.

I HAD ANOTHER DISASTROUS EXPERIENCE AT THE RETAIL STORE AGAIN!!! I'm beginning to think that any…read moreman who is white or Asian, (I'm both) stay out of the retail store. I had just left the eye care center. Dr. Davis was great as usual, the ladies taking orders were polite. I was feeling good, then I walked into the retail store. I had a gift card for my birthday that NEX had mailed to me. I picked out my items and headed for the check out. The one open register had the cashier and the one customer in line having a conversation about something. They were laughing and carrying on. I then noticed that the NEX now has self-checkout registers. There were four self-checkout registers with nobody using any of them. I went to one near the podium where an employee was standing. I asked her if I can scan my birthday card there. She rudely said "only after you show me your ID". After scanning my items, she had to come enter my birthday card into the register. After sighing and mumbling a few times, it was entered. It was then she told me that the self-checkout was for 10 items or less (I had 11). Keep in mind there were nobody using any of the self-checkouts except me. When I turned to look for any postings or signs saying, "10 items or less", there were none. She then snapped "there are no signs, I'm telling you 10 items or less". The retail store needs to hire people who actually want to be there to do the job and do it well.

Had a great selection of a bunch of things but was very well organized. The service wasn't as…read moregreat, the cashier didn't talk to me, they were on the phone.

Love Uncle Ollie's as I jokingly call him. Big store with lots of bargains, unique items and a…read morehandful of treasures. I often find things that I forgot I needed. Some items are priced comparable to other stores but most items are inexpensive than what you would find other places. I love their book selection and the price is reasonable. Lots of kid books too. Bungee cords, automotive items, spray paints, area rugs, home decor, kitchen appliances and much more. Go often as new items are moved in and others are either moved around or out. Great customer service which is a huge plus.

Stopped in looking for a small table. Didn't find what I was looking for, but I recommend going to…read morethis place because they have a lot of items at fair prices.

I love this place. I can afford to shop at other places, but I love the prices and styles I find at…read morethe Salvation Army. I am going to a party where we need to dress in brown. Guess where I will be able to find the perfect color and shade of brown? Yes, the Salvation Army. It is my place to shop for hidden treasures. Also, every year, I find a birthday outfit to take a picture in.... Yes, I am hooked!

Clothes on the racks are stuffed so full you can not move the products to check sizes, employees…read moreneed to be trained that woman's clothe sizes should not be put on the men's racks

Had a malfunction at the register manager came up there and wasn't no help at all because I came an…read morehour away and didn't leave with my items and It was not my fault so as a manager why not make it right I will NOT be back ppl are giving them these items and they be overcharging and the item was 10.00 I told him I got 5 he claim he couldn't change it although the malfunction was NOT my fault but your the manager you can change anything I been shopping here years but after today they lost a loyal customer ! I will not refer them to anyone either

31 years in the grocery business. I managed 4 different stores and would have been fired if any of…read moremy stores were ever in the condition of this store. There doesn't seem to be a department manager or store manager that cares what their department looks like at the start of day. District manager must avoid visiting this store or he doesn't care either.

IF I COULD GIVE ZERO STARS OR NEGATIVE STARS I WOULD!…read more Recently I attempets to get gas at the Millington Kroger. I had just received and gift card for my birthday it was activated - Mastercard debit gift card... I tried to use it at the pump - declined. Went to pay in person attempted w attendant 2x both times told declined. So I proceeded to pay with my debit card. After leaving I checked my gift card to see why it didn't work - well KROGER DID IN FACT CHARGE MY CARD! so I called thinking the manager could fix. Was told he was unavailable. given a 1800# I attempted to speak to a live person without success. So I went on the app and sent and email, was responded 24 hr later "that's unfortunate but I can't help you call this number" I then called that number which also could not help. I then proceeded to go to Millington Kroger in person. FREDDIE was the store manager - REFUSED TO HELP, TOLD ME "nothing he could do" ALL THIS DESPITE ME SHOWING THEM ONLINE WHERE THE CARD WAS CHARGED!!! I then spent 59 min on the phone w customer care was transferred 4 diff times until ultimately the last person hung up. THEY HAVE MY MONEY AND ARE NOT GIVING IT BACK!