Local favorite! They always have what I'm looking for and their home decor section is pretty good too !! They have perishables, non perishables, furniture, etc. I definitely appreciate the sales and percentages off they run often for their club members. ... & the club is free !! Parking is shared w the gym next door but there's plenty of parking to go around for everyone. Great addition to Reisterstown!! read more

The service has gone downhill and a store associate hung up on me within seconds of me asking a question. It doesn't help that so many of their hygiene and beauty products are unorganized and look tampered with. read more

This place was big and they had a lot in the store. I went to bed bed box or box spring. I got 6 of them for a home that I'm designing here in DC. The guys were already closing, they were nice enough to stay late for me and not only that, they quickly signed me up for a discount on the big lot site so that I can get almost 30% off on my Large purchase, I saved about $350. Nice nice :) the guy at the front desk was also pleasant. read more

Always understaffed and long lines,with most products not being labeled with prices

Of course, Big Lots knows how to attract customers with their annoying commercials, bright lights and use of a bright orange. I was attracted especially during the holiday season because I could grab multiple little things for everyone in the family and not burn a hole in my pocket. This location is large and open for spacious, comfortable and stress free shopping. They are organized in their own manner but it is fairly easy to find what your looking for. BL has accessories for electronics like headphones, cases; soups, cereals, mattresses, living room and patio furniture, computer desks and chairs, toys, storage containers, personal hygiene items, housewares for decorating your home. It' great for decorating rooms in your house, new home owners and single people/parents.........actually it's perfect for everyone! The toy section consists of 2 or 3 isles with discounted toys and most of them are name brand with a few exceptions. WTF!!!! Big Lots advertises for great sales on TVS and electronics......but maybe there is fine print I couldn't see on the commercial. NO!!! DON'T BUY THE TVS: My friend bought the Emerson flat screen from this location...When I opened the box, first thing I noticed was the box was brown and bootleg looking, not like other TVS boxes with pictures and colors of what your buying. 1st hint. The 2nd clue that had me wondering was the entire user manual was a copied booklet stapled together, super cheesey. I thought gosh maybe Emerson is just that cheap! So, my friend uses the TV for 3 days and the thing stops working!!!!! We thought maybe the timer was set, making it turn off itself, but NO! I came to the realization that this TV is frickin USED and not even that in the user manual it says the TV is REFURBISHED!!!! I was appauled. I swear I never heard Big Lots include that information in their ads, nor have I ever heard of a company doing such. We took a trip to T**g** and found the same Emerson TV for the same price and it happened to be in a factory box, you know with colors and pictures! NO!! BATTERIES: If the packages doesn't say the batteries come from a name brand company, please don't waste your money or time buying any batteries from Big Lots. Meaning I had duracell batteries in a package that didn't say duracell, being dumb I thought Big Lots and them had something going on....but NO! The batteries are USED and they recharge them. I bought AAA batteries and they didn't hold a charge for even 2 days, so I wasted 6 batteries in 4 days. WASTE OF MONEY!! Never knewn a company would resell used and refurbished items and not inform the customers.....This does put Big Lots on my watch list, I only go here for cheap gifts and stocking stuffers...Don't tell anyone that part though read more

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I visited this Big Lots today and I was able to find everything on my list for $32: 6RL Scott® Towels Choose-A-Sheet™, Vanguard Textured Patterned Doormat Walnut (18"x 24"), 2PK Marilyn Monroe® Seamless Comfort Bras with Removable Pads, evercare® Large Pop-Up Laundry Hamper and evercare® Laundry Delicate Bag. Employees were available to assist me when I needed help and I thought that was great. When I reached the cashier, he even told me about the Big Lots' Reward program and offered me an application. I haven't been in a Big Lots in quite some time and I was pleasantly surprised. read more

Usually some great deals when they have things. I do find it hard to maneuver in the store because I think things are just all over. Don't get me wrong they are organized just items vary from week to week. Like they advertise, it is a big lot with stuff. I've made a lot of great purchases and saved a lot of money here and that's why I will continue to return despite tbe organized chaos. Fyi, you def get what you pay for. So don't get upset when your items, be it furniture or household items don't have a long life. read more

5/2/14 Tend to stop here from time to time to grab a few food or home items as discounted rates before heading to the grocery store or Target. Most of the time I grab cereal or chips. They always have the best prices on these items as it seems the prices in the grocery stores are higher and the packaging is smaller. The staff is always friendly. The store can be cluttered at times, but it is a discount store and it is pretty organized for the most part. I suggest checking them out to see what you find before heading to other stores. A few dollars or cents off an item is worth it to me in the end. All about the savings when I can! The only down side to me is that they don't accept coupons, but I guess that makes sense. The prices are already discounted. Can't blame a girl for trying. Lol! read more

I would give this store a negative star rating if possible. I purchased a tea kettle there that actually disintergrated when it was used the first time. The handle melted off!! I had not kept the receipt (it was only $10 and who would have thought a tea kettle would need returning??) When I tried to return it 10 days later to the same store location I bought it, they said they couldn't because there were no more left to find out what the skew number was. (It could have been looked up in the computer). The manager wouldn't even try, or give his last name when I asked for it. He even went as far to say that "it was illegal to give his last name". Just pathetic customer service all around. So, buyer beware. You might think you're getting a good deal, but if it falls apart and you don't have a receipt, you're out of luck, and dealing with very lazy, uncaring personnel. read more

I needed some shower curtains and I honestly didn't want to buy them at Walmart or target so big lots was the next best thing. As I walked in the store it was not hard for me to find the bathroom section as everything was organized. There isn't much variety but there's was enough for me to find a nice curtain that was on sale. After picking my curtain I decided to take a walk around the store. It is a decent size store with a little bit of everything that you would expect from a big lots. As I walked around I noticed the weren't many employees walking around or stocking things on the shelves. I counted a total of four employees and three of them were cashiers. This led me to believe that if I needed help with something I would pretty much be on my own. I hoped that wasn't the case but unless the rest of the people were on lunch break I think that location needs more people. Now once I reached the register the cashier was very nice and helpful. She asked how I was and if there was anything else she could help me with. I was pleasantly surprised at how nice she was and that really made my day. Chances are I'll be back here again for miscellaneous things around the house that I need. read more