This is the 2nd time that I have worked with Don's Appliance repair & this round was for the…read morefridge. At this point I don't think I would work with anyone else. They are always friendly, professional & transparent about what is needed. They confirm all costs before getting started so you know exactly what to expect. 10/10 would recommend for all of your appliance repair needs.

They were out the same day. Fixed the dyer and refrigerator and got the parts ordered for the…read morewasher. They were fast, efficient and professional. I highly recommend this service.

You need to edit your phone number if you want someone to call you for service. I had 3 things to…read morefix today and couldn't reach you... I called someone else.

Waiting all day. Appointment was between 11 am and 3 pm. I called at 2:46 pm and left message of…read morewhen I could expect him. Never called me back. I called again at 3:57 and got through, was trying to explain I had an appointment between 11 and 3 . He acted like he didn't know what I was talking about, he had slurred speech, I could hardly understand him. If he wasn't having a stroke he was intoxicated . He did say he was a repair man but didn't know what I was talking about and then hung up on me. Seen other review, now glad he never came. You need to call someone else. Lori Lewis

Do not recommend. This company got absolutely nothing right! I had this company out because I had…read morelint from my washing machine back up into my dishwasher. Without looking at the pump, the repairman said the pump was bad. I showed him the lint inside my dishwasher, so I assumed it was plugged. Wouldn't even look to see if the lint just needed to be removed from the hose. Long story short $60 to be told it was a bad pump without actually looking at anything! I said fine order a new one. Waited weeks and they called and scheduled the repair. Then no call and no show on the scheduled replacement day. I called and they rescheduled. He showed back up today and can't get the dishwasher out of the hole to replace the pump. If he had done anything other than charge me $60 last time, he would have known that! Complete waste of time with them. I did call the company and spoke to the owner prior to posting this review. He said if his guy said it was the pump, it was the pump. He said they don't pull apart the dishwasher because the hose might leak when they put it back together. (Oh you mean you can't replace the little clamp as part of your inspection we paid $60 for???). Now that I know what everything looks like I am shocked!! Updated: it gets better. The repairman. told me I'd have to take my counter top off or rip up my floor to get the dishwasher out. I recently bought the house, but I was pretty sure NOTHING had been updated since it was built 20 years ago. He tells me they put in the wood floor around the dishwasher so I have to tear it up to get the dishwasher out. The contractor comes out to either remove the counter top or tear up the floor. He spins the feet on the bottom of it, and pulls the dishwasher right out!!! Seriously! How does a repairman with 20 years of experience (which is what the owner told me when I called to complain about him not actually checking anything) NOT know to spin the feet to remove it??? Now that it's out, I'll be calling someone else to look at it. I'll update if it wasn't the pump to begin with. Since he never looked at it, it's hard to say. 2nd update: So, it was NEVER the pump! Had that jerk looked at anything, I wouldn't have spent months without a dishwasher. The pump worked fine, which we found out by unplugging the drain hose from the disposal. Turns out the handyman who installed the new disposal forgot to pop out the dishwasher plug before installing it. Dishwasher had no issues! This company got absolutely NOTHING right. Run!

This company has always been very friendly from the office staff to the repair people coming to our…read morehome. We have had them at different times and always provided great service.

Wayne was very easy to work with. He diagnosed our issues…read more quickly, ordered the parts, and installed them on a timely basis. He was both friendly and professional. We would definitely work with him again.

the technician pulled the oven out of the wall to find the model number and after he processed the…read moreinformation he said parts were not available for the unit. So he didn't run a diagnostic test to tell us what the problem was. The gas was turned off so he gave us no idea what the problem is. I don't feel like I got anything for my money

very helpful and he did a great job. He was very…read more kind and considerate. He knew what he was doing.

Today, they cancelled ANOTHER appt that they set up. My oven has been broken for over a year…read more Customer service told me months ago that they would replace it. They keep ordering the same parts over and over and none of them fix it. I've been lied to, hung up on, and they have cancelled several appts, 2 on the same day they were scheduled. This has been a nightmare and just TRY to deal with them through customer service. I dare you. A report to the BBB is coming. If I could give them NO stars, I would. Terrible company. The worst.