Tremendous experience, super responsive, and professional…read more Saved us after waiting 4 hours when we were assigned to Seaside Towing by USAA. Highly recommend this towing company if in and around Pensacola Florida. Thanks Kell!!

One star is too many! Waited in the heat for over two hours, called to check the status and the…read morelady said "the truck broke down but he got another truck and is in route now, should be there shortly". She said she'd call him and have the driver reach out...lies. We waited for another 30 mins just to have the insurance company send a text and ask if a driver ever showed up... Still no driver and no call just another text saying they can no longer come tow the vehicle. Terrible customer service and unacceptable communication. Would not recommend!

The door handle broke off the rear door of my Toyota. They charged me $500.00 to replace it. I…read moredidn't check around because I had been using them and trusted what they told me. Last year another door handle broke off so I checked around and nobody charged over $250.00 ( that was at the dealership). What a bunch of jerks. It's called stealing. I don't care how you rationalize it-it's stealing. I'm a single woman on disability from an accident that occurred in the line of duty. When people like this reach in your pocket and take what they didn't earn it's cowardly! Don't let them cheat you- go somewhere else!

Best repair shop I've been to in a long time! I have a LONG truck (172" wheelbase, 22' overall…read morelength) and they were able to alignment the front end perfectly and for an reasonable price. The mechanic Nick was willing to let me watch him work and was extremely detailed in his work. I do not usually let people work on my cars, but will gladly return to this friendly business! Thanks guys!

Professional with the entire process! They are quality…read morerepair shop. The higher price is justified with their ability to problem solve and guarantee the work. We first went for a diesel oil change and check up. They finished it within the given time frame (we are 2 hour drive away). We developed an issue with the fuel system and they took it step by step keeping us informed through each step. Gave us alternate solutions and we are so satisfied with the final result.

This is the only establishment that I trust to repair my Jeep, even when I am out of the country…read more They worked with the warranty group and handled my vehicle as if I was there watching their every move and provided me detailed progress reports during repairs. The front office crew knew their stuff and Natalie specially made me feel at ease leaving my ride there under their care.

If I could give them 10 stars, I would!…read more Jason was extremely responsive, fast, and able to help us with a full battery replacement. I didn't even know this service was provided by towing companies. He went above and beyond to work within our tight timeline, researching and stopping by the auto parts store himself to pick up and purchase the exact battery before replacing it for us. He also communicated his progress all along the way. On-time! Fast, communicative, and efficient! This company was also the only one to respond to our crisis on Yelp. And the prices were reasonable. Thank you thank you thank you!

Professional, timely, friendly, equipment in good and clean condition…read more I would recommend Jason / Douglas Towing to anyone in Escambia or Santa Rosa counties.

Ran off the road by a Semi... my tire blew! Inked Angel saved the day! Easter Sunday that is…read more.. dismounted the flat tire and mounted a brand new one. Took her and her counter part 20mins. She is great, informative, prompted and precise! Great service I would call her again!

I'm stationed here for the Navy. They installed a boat battery onto my car . A boat battery isn't…read moredesigned to work with a car's alternator . So it wouldn't start without a jump start . I had to hire PROFESSIONALs to replace it with a car battery!! Unacceptable. Very courteous but based on this service I wouldn't recommend

I needed a shed moved over to my house. I liked that it was a father and his sons working together…read more They treated my shed as if it was theirs . They were very careful with the property. I recommend them if anyone needs any towing done!

From the owner: Flatrate Towing starting at $75 call us at 850-686-4139. Offering towing and roadside assistance…read moreservice in Santa Rosa County, Florida, and its neighboring areas. As a family-owned and locally operated business, we take immense pride in delivering unparalleled light and medium towing services, local and long-distance hauling, wrecker service, and equipment transportation. Committed to ensuring the utmost safety and convenience for our clients, our team of experts is equipped to handle diverse roadside service needs, including tire changes, jumpstarts, lockouts, and fuel delivery. At Flatrate Towing, customer satisfaction is our foremost priority. With a dedicated and trained staff, we guarantee prompt and professional assistance, treating each customer's belongings with the utmost care and respect. Our fleet boasts regularly maintained, state-of-the-art equipment, reflecting our commitment to efficiency and reliability in every job we undertake. Licensed and insured, we stand as a beacon of trustworthiness and competence in the industry, providing efficient and knowledgeable service tailored to meet the diverse needs of our valued clientele.

I requested the lock out service via my auto insurance, and Taylor's was assigned. Matthew was a…read moregreat communicator, and very friendly. He explained the process, and also jumped my vehicle so we wouldn't have the same issue again. Highly recommend this company and this particular employee.

Would definitely recommend Taylor Towing! Very friendly and professional people to work with! Thank…read moreyou Taylor's Towing