Exceptional work quality. Reasonable pricing. Will definitely hire again goes the extra mileread more

Jake installed flooring in my 2600 square foot house, he was very professional. I would recommend…read morehis services! He was prompt and very thorough. I told him what my expectations were and he made sure to exceed all of them!

I've gone here for 3 separate jobs in the last 7 years--two homes I've remodeled and one massive…read morecommercial building. We had a fairly good experience my first two times. The prices have been good. But this last time, the customer service was so terrible. I hired help to come with a truck and trailer to load up my carpet and drove 40 minutes to get here. We arrived half an hour before their closing, but they refused to give us our product because they would have to stay late. So I had to return empty handed and pay the same truck and trailer to come back the following day. They refused to make the cuts that my carpet installer needed and made us make our own cuts. When we did so, we found that they didn't sell us the amount of carpet we paid for. The workers on the floor admitted the mistake but said it was the fault of the front desk lady (who was not present the second day), and because the carpet was cut, it was our responsibility. I have more flooring to purchase, but I'm done with these guys. Not helpful at all.

Wow! What service here! Will is so helpful and their warehouse is organized with so many options…read more We purchased beautiful granite here for our new home and we are so pleased. They will work with u if you have a budget, their prices are fair and the quality is fantastic. Highly recommend and ask for Will!

My initial review of Marshall and his work was very positive. Here it is: Marshall and The Tile…read moreGuys did an amazing job on tiling our new shower. The substrate (installed by someone else) was a bit of a challenge but Marshall did an excellent job of professionalsetting the tile and making sure it was a smooth, even finish across the entire surface. Marshall was very efficient, his workmanship was outstanding and his price was very reasonable! I would definitely use Marshall and The Tile Guys Again and, without a doubt, will recommend him to anyone needing a tile job done right! Thanks, Marshall!! However, after the work was completed, I discovered an issue with the "shampoo nook" that was installed. The lower piece of tile was installed with a negative slope towards the back wall so water does not drain efficiently. Initially when I called Marshall he said he'd be out later in the week to assess the situation and what it would take fix. He didn't show up so after a couple of weeks I called him and he said he'd gotten sick and said he'd be out again after he completed another job which would have been another couple of weeks - that worked for me. Time went by and he didn't show so I started to call/text him - no response. A couple weeks later, I was having lunch in a place near our home and ran into Marshall. At that meeting, he said his job was just completing and again gave me an estimate that he'd be out in a few days to take a look. Again time went by and he didn't show up so I started to contact him again. After several days of no response, I sent him an e-mail and he finally responded by saying the substrate in the nook was installed wrong and he didn't "feel comfortable" looking at it (I have more than one witness - and pictures - to the fact that the substrate was installed with a slant towards to shower to accommodate drainage)! 1. If the substrate was wrong, why didn't he say anything when he was installing the tile in the nook? 2. Even if there was an issue, the base of the nook is one piece of tile which easily could have been built up in the back to provide the proper slope. 3. I'm nothing if not reasonable, I would have been happy to chat with Marshall to come up with a compromise - I.e. I'd have paid him to fix it! Bottom line is if you're in business, stand behind your work and certainly don't make multiple promises to show up to assess a problem and then change your mind and say it's the customer's fault without even looking at it. For this reason, I'm changing my 5 star rating to 2. Customer service and following through on your word matters.

Marshall did an incredible job! We would highly recommend him and his work. He was very…read moreresponsible, honest, and communicative, and does outstanding work. We plan to have him back for any future projects.

I needed carpet and padding installed in 3 bedrooms and laminate flooring installed in the…read morelivingroom bathroom and hall. Mary was a very personable delightful person to work with. I really felt that she listened to my needs and was able to execute a flawless job on our flooring remodel! Her estimate was very competitive and was very accurate when the job completed. That was very important for me that we could accomplish what I wanted, with the budget that I had to work with. The job turned out absolutely stunning when it was complete. I just could not be happier!! And I would highly recommend her. I will be having her do more work for us to come and will not hesitate to contact her because I KNOW that my needs and wants are important to her and the quality craftsmanship is top notch!! Thanks a million Mary!

From the owner: As a proudly woman-owned and operated business with over 20 years of experience, we bring unmatched…read morededication and expertise to every project we undertake. Our founder’s hands-on leadership and passion for excellence set the standard for our team, ensuring meticulous workmanship and exceptional results. Customer satisfaction is at the heart of everything we do. We work closely with each client, listening to their needs and exceeding their expectations, every step of the way. Our long-standing reputation is built on honesty, reliability, and a true commitment to quality. When you choose us, you’re partnering with a business that values strong relationships, high standards, and your complete satisfaction.

Over all good product. But be aware of the practice of encouraging you to add 10 to 15 percent…read more to your order and then charging you 10 to 25 percent restocking fee when you return the extra material after 30 days. Sweet deal for them! I will look else where next time I need wood flooring.

Love this place and we love wood. Every door in our home is from them and we love their brand…read morebranded saying so, in the inside hinge. The hand scraping and notching of knot holes is gorgeous. Some of our closets and pocket doors are a shame to keep open which hides the personality! They stand behind their warranty and evaluated every piece in our home after a tough winter to see if all was still plumb and air tight. We really appreciated the time Big Tom Blakenee (sp?) spent with us getting the front door perfect. Mark in the painting/stain shop even tried his hand at new stain combos. Craftsmanship is second to none and totally defines our custom